“You can use all the quantitative data you can get, but you still have to distrust it and use your own intelligence and judgment.”
Alvin Toffler
As an OSS vendor, how many of your customers operate in different sectors and don’t compete directly with each other?
If the answer is a high percentage then you may wish to consider benchmarking to find out which implementations have excellent benchmark results and cross-pollinating those ideas into your other customers.
To an extent, this happens when your integrators move from project to project, but when you conduct electronic benchmarking it is possible to supplement that qualitative data with quantitative data.
To extend this, could you provide connector sessions to allow your customers to share knowledge between each other?
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After working with countless OSS product teams over the years, we’ve noticed one universal truth: they’re all overloaded by huge backlogs of feature requests. But
Yesterday marked a an exciting milestone for the PAOSS business. We made our very first commission payment to an affiliate whose introduction led to a
Your OSS is either a catalyst for innovation or a roadblock to progress for your business. The same strategies that built your OSS might now
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
