“A huge chunk of the brain power we have sitting on our shoulders is devoted to processing visual images. It’s how we communicate. It’s how we share information. It defines who we are… All the great theories of the world are not equations, [rather] they are based on simple principles which can be manifested as pictures, as video images.”
Dr Michio Kaku.
As this blog regularly points out, OSS can be highly complex beasts and its exponents love to wax lyrical in a way that often confuses rather than enlightens.
During the various OSS stints working with overseas carriers where English is a second language I realised the power of the whiteboard. Whiteboard images and analogies were an essential tool in the communication arsenal.
I’ve also found that the best technology communicators in the ICT industry have also been keen advocates of the whiteboard so I encourage others to describe their situation in pictures.
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore,
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
