How rigorous OSS procurement can still get the transformation completely wrong
Most OSS experts focus on the implementation and post-go-live performance aspects of a transformation. That makes perfect sense, because they’re the most visible phases. But by the time implementation begins, many of the decisions that shape success or failure have already been set in place. The pre-implementation phase is often underestimated - treated as a vendor selection exercise - a period of requirements, demos, scorecards and…
Read More »




