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SIMPLIFYING YOUR OSS ACTIONS

For OSS Buyers (Network Operators, Utilities, Carriers)
Let us help you find and implement the best-fit OSS product / vendor / solution for your needs.
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For OSS Sellers (Vendors)
Let us help you stand out in a competitive market – for an offer, marketing collateral, product road-map, or business case.
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For OSS Investors (Investment Groups, Vendors)
Let us help connect you to sellers or conduct due diligence on an OSS, whether of a telco, an OSS vendor, or the entire market.
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For OSS Implementers
Let us help you initiate business improvement through a new or transformed OSS.
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For Management Consultants
Let us help you with deep OSS expertise on your next assignment
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For Market Analysts
Let us help provide detailed OSS market awareness on your next assignment
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Are you facing high-cost, low-clarity decisions in the OSS/BSS domain where speed, confidence and access to hidden market intelligence will materially change your outcomes?

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OSS/BSS chaos is expensive, but months of analysis won’t fix it

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The Most Exciting OSS/BSS Innovations of 2022 (eBook)
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Mastering Your OSS – Operational Support System Implementation Tips and Techniques
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Telecom Product & Service Mapping Guide (with 80+ Service Types)
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100 Day OSS/BSS Transformation Plan
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100 Day Plan for OSS/BSS Transformation
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Recent Insights for You
AI
Ryan

The 12 Core Principles that Explain almost Everything in OSS

One of my favourite OSS books, that isn't an OSS book at all, is Insanely Simple: The Obsession That Drives Apple’s Success by Ken Segall Ken worked alongside Steve Jobs in the early days of Apple and cites many of the principles that drove its success. That triggered a thought: What are the core principles that underpin OSS/BSS? In most industries, including OSS, there are a million…

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01/09/2026 No Comments
AI
Ryan

Arnie, Danny and the Problem with Our OSS Digital Twins

We invest heavily in production environments (aka Arnie) and in reactive network fault-fix measures. Most OSS teams think of non-prod (aka Danny) as somewhere to test releases and patches. But if our non-prod environments were true digital twins of production, their value could be far greater. They could become environments where we simulate proposed changes, stress-test operational scenarios, validate interactions across domains and deliberately break things…

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26/08/2026 No Comments
OSS Transformation & Change Management
Ryan

Does Your OSS/BSS Have a Power-to-Weight Problem?

Telecom architects often jump to the conclusion that more capability means better performance. Add another feature, another platform, another integration, another automation layer and the system should become more powerful. But I wonder whether a Formula 1 engineer would immediately see that perspective as a problem rather than a solution? To an F1 engineer, it's more about reduction. More horsepower is useless if every improvement also…

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25/08/2026 No Comments
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Testimonials

What clients have said about Passionate About OSS

Ashley Neale
VP, Speedcast
Over a number of months Passionate About OSS (PAOSS) consulted to us and our customer, assisting our successful award of an over AU$100M project. I’m a huge fan of PAOSS and their ability to relate the complexity of OSS to a layman and, importantly, the value to a user
TM Forum
Outstanding Contributor Award precis
Ryan’s exemplary contribution to the End-to-end Open Digital Architecture program has led to the creation of TM Forum’s guidebook “Transformation Project Framework,” which provides TM Forum members with a revolutionary framework for transformation projects.... He is a listener, innovator, and excellent leader
Tony Kalcina
CEO Clarity International
Ryan of Passionate About OSS was instrumental in delivering the Clarity OSS to many of our tier-one carrier clients across a 5 year span
Steven Cocchiarella
Director, Smithville Fiber
Ryan knows how to prioritize a complex project in a way that maximizes ROI because he not only understands the technology challenges but also how to align technology to business strategy.
Max Higgins
Business Unit Manager
Ryan helped us to develop a 5-year roadmap for the transformation for the OSS Business Unit. The Roadmap evaluated products, resources, technologies, processes, partnerships and funding models. This also laid out a vision for us to follow as well as a sequence of priorities over the 5-year timeframe. From a senior management and team perspective this was an invaluable exercise
Owen Tracey
Partner, Kearney
We engaged PAOSS for their deep subject matter expertise in OSS, networks and telco operations. We were delighted with the way PAOSS worked with, and seamlessly supplemented, our team of experts.

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