If you found this article useful or valuable, subscribe (in the top-right corner of this page) and share. Let's spread the word and inspire more people to become passionate about OSS. Ryan is Passionate About OSS and has dedicated the last two decades to sharing his passion for OSS with the world. He is a founder, author, blogger, Engineer, connector and inquisitive learner about OSS and managing networks. To find out a little about his back-story and why he's so Passionate About OSS, click on the About Page. To connect with Ryan and the PAOSS team, click on the Contact page.
Since reading the first book on this list, I’ve become a very avid and wide-ranging reader. The seeds sown by the book list below have immensely helped enrich the content you see here on the PAOSS blog and other PAOSS content. These are the books that have most inspired me or influenced my thinking. Sometimes […]
I love the fact that we’re constantly seeking incremental improvements for our OSS. However, cumulative OSS changes can be a double-edged sword, just as they can be in the cosmetic surgery industry. In both cases, these well intentioned changes can distort as readily as they can improve. Photo-collage courtesy of DailyMail.co.uk. I’ve seen OSS go […]
“Alchemy is the ancient practice of trying to turn lead into gold… alchemy was an art based partly upon experimentation and partly upon magic.” Benjamin Radford here on Live Science. The definition of alchemy is, “part science, part art,” according to Geoff Leong. To William Whewell, “In general, art has preceded science. Men have executed […]
When you’ve just implemented a new OSS, what does the training look like? A 2-3 week classroom course series? A train-the-trainer series, which then trickles down to the workforce? If this is what your OSS training looks like (or even closely resembles), then this is madness. Unfortunately, this is the model that I’ve seen most […]
Have you noticed all the recent headlines about the big, iconic brands in our industry struggling to make targets, cutting headcounts, etc.? This covers vendors and service providers alike. As a complete generalisation: Vendors are going backwards Traditional CSPs are going backwards Profit decline means projects and investments in OSS can only be trending downwards […]
“Forcing people to follow new rules is always an uphill battle, but getting them to buy into a concept to the point where they start contributing their own ideas can literally create a movement within an organisation.” Ken Segall. I’ve really diverted away from direct discussions about OSS in a couple of recent posts about […]
Fon joins prpl Foundation to accelerate open-source innovation for the Digital Home and Carrier WiFi. The prpl Foundation, an open-source, community-driven, not-for-profit consortium with a focus enabling the security and interoperability of embedded devices for the smart society of the future, has announced that Fon has joined the Foundation. As the world’s leading WiFi software […]
An asset is something that puts money into your pocket every month. A liability takes money out. Based on those very simple terms, is your OSS an asset or a liability? If a liability, does it aspire to be an asset? By that, I mean are you actively doing stuff to make it profitable in […]
Vivo Extends Operation for Netcracker’s Revenue Management and Provisioning Solution Until 2020. Netcracker Technology announced that Vivo, the subsidiary of the Telefónica Group operating in Brazil, has extended its BSS Operations and Support contract with Netcracker until 2020. The Netcracker BSS platform used by Vivo is currently responsible for supporting the billing operations for B2C […]
Event: “OSS in the era of SDN / NFV” In it’s fourth year of staging this event, Light Reading continues to build on its successes as the industry’s premier forum for the discussion of the impact of SDN and NFV on network operations and OSS. It’s being held on 1 Nov (next Wednesday) at The […]
“The only way to get rid of Dirty Tickets of Work (DToW) is to get rid of Tickets of Work (ToW)” DToW is terminology used in Telstra to indicate that incorrect information has been entered into the ToW or where the field tech hasn’t been able to complete the ToW as originally designed / planned. […]
The following quick checklist will give you a feel for whether your OSS is too complex for general users: Who are the personas that interact with your OSS (give those personas names and attributes to give life to them) What are they trying to achieve with your OSS (what specific use cases do they fulfil) […]
Something dawned on me recently – People who want to save money don’t want to spend money. That statement has more profound implications for the world of OSS than you might initially think. Let me explain. If someone’s main priority is to save money, what are the chances that they’ll spend money to buy a […]
Have you ever experienced an event where you realised that you’d spent the previous 10+ years doing something wrong (or at least incomplete)? I had one such experience last Friday during a presentation by Roger Gibson, a Partner at Infosys Consulting. Now you all know that I’m a passionate spruiker of change management on OSS […]
SK Telecom brings TANGO into the mobile networks for network evolution with AI. SK Telecom announced that the company has expanded the application of the ‘T Advanced Next Generation Operational Supporting System,’ also known as TANGO, to all telecommunications network of the company. TANGO is an AI-assisted network operation system with big data analytics and […]
Vodafone Germany Expands Revenue Management and Billing Relationship With Netcracker to Improve Customer Experience. Netcracker Technology announced that Vodafone Germany, one of Germany’s largest telecommunications service providers, has expanded and extended its billing relationship with Netcracker to bring new cable subscribers onto its Revenue Management platform. Vodafone Germany, a subsidiary of Vodafone Group Plc, manages […]
Let’s say you act for a service provider and the diagram below represents the number of variations you could offer to customers – the number that are technically supported by your solution. That’s 13,824,000 colours. By comparison, the following diagram contains just 20 colours: If I asked you what colours are in the upper diagram, […]
I’ve been promising to release an OSS Call for Innovation, a manifesto of what OSS can become – a manifesto that also describes areas where exponential improvements are just waiting to happen . It can be found here: https://passionateaboutoss.com/oss-call-for-innovation/ And you’ll also notice that it’s a new top-level menu item here on PAOSS. Each time […]
OSS tend to be powerful software suites that can do millions of things. Experts at the vendors / integrators know how to pull the puppet’s strings and make it dance. As a reader of PAOSS, chances are that you are one of those experts. I’ve sat through countless vendor demonstrations, but I’m sure you’ll still […]
“Given enough eyeballs, all bugs are shallow.” Eric S. Raymond, whose quote is now known as Linus’ Law in honour of Linus Torvalds. In other words, if you have enough people looking at the code, someone will surely categorise the problem and then the community will also figure out a way to solve it. The […]
