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“Lethargy bordering on sloth remains the cornerstone of our investment style.” Warren Buffett in his 1990 Chairman’s Letter. It’s been said that 90% of Warren Buffett’s immense wealth has been derived from just 10 deals. That’s 10 deals in roughly 60 years of investing. Warren undoubtedly gets to see many opportunities but only invests in […]
BT Mobile selects Openet to deliver real-time charging for mobile MVNO. Openet announced that BT has installed Openet’s NFV-ready Evolved Charging solution. The market leading converged service provider has selected Openet’s virtualized, real-time BSS technology to monetize its consumer mobile service. BT Mobile will harness the added agility and flexibility of Openet’s real-time charging platform […]
Telstra network ready to support IoT – Telstra blog post. Telstra announced another major milestone in their network evolution as they enable support for Category 1 (Cat1) devices and build a new foundation for the Internet of Things (IoT). To date when we have spoken of our LTE service on our mobile network we have […]
In “Getting to genba” we discussed the Japanese concept of genba or defining where is the real place that work gets done. According to a learned colleague named Paul who also grew up in Japan, genba is part of popular culture there, being cited regularly in business discussions. We had an interesting discussion about the […]
T-Mobile Netherlands Optimizes End-to-End Product Management with Netcracker BSS. Netcracker announced that T-Mobile Netherlands, a subsidiary of Deutsche Telekom, has selected Netcracker to implement its sophisticated Product Management solution, which is comprised of Product Catalog and Product Lifecycle Management components. This will help T-Mobile Netherlands improve the overall management and delivery of its services. T-Mobile […]
3 Macau Leverages CSG Singleview for New 4G LTE Services. CSG International (NASDAQ: CSGS) announced that 3 Macau now uses CSG Singleview® to provide comprehensive integrated revenue and customer management system for its advanced 4G LTE services. To coincide with the network launch in December 2015, CSG used its proven Accelerate methodology to deploy a […]
Over the years of working with different OSS products I’ve noticed two distinct approaches to building the data models that underpin OSS functionality. The two options are: Network specific data model Generic data model The first approach sees the vendor implement a different data structure for each different network type (eg Ethernet, transmission, etc). The […]
TOT Combines Pre-Paid, Post-Paid, Mobile and Fixed Billing with Convergent Netcracker Solution. Netcracker announced that TOT Public Company Limited, formerly known as the Telephone Organization of Thailand, has implemented Netcracker’s Convergent Billing solution to consolidate its pre-paid and post-paid fixed and mobile rating, charging and billing processes, which were traditionally managed on disparate platforms. TOT […]
Efficiency experts refer to getting to genba (or gemba), a Japanese term for “the real place” or the place where the “real” work gets done. lt’s the place where every movement is vital and any inefficiency or waste is a target for improvement. In OSS, genba resides in two places – the product development and […]
“Great things are done by a series of small things brought together.” Vincent Van Gogh. I recently contributed on a vendor’s product design exercise and came away with some ideas that are worth sharing here. We started the process by trying to resolve a problem faced by many OSS customers. The problem related to re-designing […]
SolarWinds completes $4.5B sale. On Friday morning Austin software maker SolarWinds Inc. quietly completed its $4.5 billion sale to two investment firms. Jason Ream, Solarwinds’ chief financial officer, said the day was business as usual for the 17-year-old company, with only an internal email announcement sent out notifiying employees the deal had closed. In October, […]
A great friend of mine, Evan, and I recently caught up with Mike Lawrey, the Chairman of the TM Forum. Mike spoke to us about some interesting initiatives the TM Forum has in the pipeline, including some that build upon the success of their Smart City Forum. You may have noticed that I regularly discuss […]
Most pyramid schemes have a bad name, but I have one for you today that is actually helpful to all involved. As we know, (almost) every organisation in the OSS industry is constrained by a shortage of talented resources that know the organisation’s specific solution intimately. In some cases, the shortage leaves individuals as single […]
After years of seeing OSS products, there’s one set of functionality that tends to be highly desired by customers but rarely offered (well) by vendors. This tells me that it is very difficult to implement, and having also worked with vendors, I can attest to the challenge faced. The functionality set I’m talking about relates […]
Nokia AVA, the new cloud-based cognitive platform for service delivery to operators. Nokia has created a new way to develop and deliver expert services to operators seeking near-perfect network performance and availability, improved operational efficiency and thus a superior customer experience. Nokia AVA is a cloud-based platform that combines big data storage, intelligent analytics and […]
“To attain knowledge, add things everyday. To attain wisdom, remove things every day.” Lao Tzu. There’s an interesting phenomenon in OSS, but probably software development in general, keep adding new features without giving a thought to removing any. This is fine if you’re in a growth phase in terms of resources, budgets / revenues, customers, […]
Bright House Networks Deploys Netcracker CRM Solution to Enhance Customer Experience and Deliver Greater Personalization. Netcracker announced that Bright House Networks has deployed Netcracker’s eCommerce and CRM solutions to enhance the customer experience and deliver greater personalization through more effective and automated customer engagements. As the sixth-largest cable MSO in the United States, Bright House […]
Last Friday the post, “Managing satellites,” discussed how the satellite OSS concept provides core OSS to work on Telco networks / eTOM models, whereas ITIL / ITSM has become increasingly prevalent for the tools to help service managed service contracts. Does this concept resonate with you regarding management of virtualised networks in terms of satellites […]
In our life and our OSS we’re now bombarded with so much info that it can be overwhelming. We have to understand what really matters to know how to set up the right filters. Have you ever noticed how life in OSS, just like our email inboxes, is an endless stream of activities with a […]
Douglas Stevenson made some great comments on a recent post called, “Managing managed services.” He rightly pointed out that a carrier that builds custom OSS to support each managed service contract is losing sight of what really matters – they’re delivering the tools rather than the services. Precisely! It made me consider this follow-up post […]
