If you found this article useful or valuable, subscribe (in the top-right corner of this page) and share. Let's spread the word and inspire more people to become passionate about OSS. Ryan is Passionate About OSS and has dedicated the last two decades to sharing his passion for OSS with the world. He is a founder, author, blogger, Engineer, connector and inquisitive learner about OSS and managing networks. To find out a little about his back-story and why he's so Passionate About OSS, click on the About Page. To connect with Ryan and the PAOSS team, click on the Contact page.
CA Technologies Agrees to Acquire Rally Software, Accelerates Ability for Businesses to Build Transformative Applications Quickly. CA Technologies announced it has signed a definitive agreement to acquire Rally Software Development Corp., a leading provider of Agile development software and services, for $19.50 per share, which equates to approximately $480 million, net of cash acquired. The […]
“You don’t need to be better. You need to be different.” Chase Jarvis. PassionateAboutOSS.com and my book came into existence due to a distinct gap in the OSS market that I’d noticed again and again whilst on customer assignments. As represented in the diagram below, there was a major disconnect between the Technology Context and […]
“Ideally, analytics-driven telcos must have predictive analytics embedded in all their business processes, thereby moving away from decisions based on gut feeling or intuition. [The Figure below] illustrates the four phases of a telco customer life cycle – Acquisition, Relationship, Retention and Win-back. Each phase can have several embedded analytical models, which can enhance operations considerably and provide a […]
EMC expands cloud push with $1.2 billion buy of Virtustream (including Cloud Management Platform [CMP] xStream). Source: Fortune.com. Joe Tucci is at it again. The longtime EMC chief executive and chairman has made another purchase, buying Virtustream, an enterprise-oriented cloud computing company, for $1.2 billion in cash. This move follows EMC’s late 2014 acquisition of […]
“Consider as a marker the speed of travel. It improved dramatically through the late 19th and early 20th centuries with major innovations such as trains, automobiles, airplanes, jet engines and rockets. But the big advances came to an end in the 1970s. Movement by car now is no faster than it was then – indeed […]
“But do you want to get better? It seems like a stupid question. Of course we want our organization, our work and our health to improve. But often, we don’t. Better means change and change means risk and risk means fear… There are countless ways to listen, to engage with users, to learn and to […]
Alcatel-Lucent launches major new SDN platform. From telecoms.com. French networking company Alcatel-Lucent has unveiled its Network Services Platform (NSP), a unified, SDN-based carrier solution designed to unify service automation and network optimization. The launch of NSP marks a major milestone for A-Lu and is a strong statement ahead of its impending acquisition by Nokia. It […]
“With more success comes greater problems along with greater ability to solve them.” Mark Victor Hansen. Paul Graham’s essays are a great read. There is something unique about the way he views his subject matter (usually startups) and then has the ability to break it down into highly insightful chunks of wisdom for his readers […]
Comptel Has Won New Customer in the Philippines for FlowOne Fulfillment. Comptel has won a new customer in the Philippines for FlowOne Fulfillment. The deal consists of FlowOne Fulfillment SoftBlade licenses and related services. The value of this multi-year deal exceeds 3,1 million EUR. According to Comptel´s recently updated strategy, the Philippines is one of […]
Comptel Has Won First Deal for New Integrated Analytics Solution, the Operational Intelligence SoftBlade. Comptel has won the first deal for the new integrated analytics solution, the Operational Intelligence SoftBlade. This strategically important deal with Telefonica Argentina Movistar demonstrates the value of the Data Fastermind analytics embedded to the customer’s existing Data Refinery and EventLink […]
Comverse Chosen by JT Group Ltd (formerly Jersey Telecom) to Provide Managed Services. Comverse to Manage Converged BSS Operational Systems for Leading Channel Islands Fixed and Mobile Telecommunication Services Provider. Comverse announced that JT Group Ltd. (www.jtglobal.com), the Channel Islands’ leading telecommunications company, selected Comverse to provide managed services for its converged billing solution. During […]
C Spire Goes Live with NetCracker Converged Billing. NetCracker Technology announced that C Spire’s wireless unit has gone live with NetCracker’s converged billing and active mediation solutions to support both pre-paid and post-paid wireless services on a single rating and billing platform. C Spire, a diversified telecommunications and technology services company, operates the United States’ […]
“Today, the FBAR service [Facebook Auto-Remediation] is developed and maintained by two full time engineers, but according to the most recent metrics, it’s doing the work of approximately 200 full time system administrators. FBAR now manages more than 50% of the Facebook infrastructure and we’ve found that services have dramatic increases in reliability when they […]
“The airline industry is notoriously brutal. As Warren Buffett once wrote in a letter to shareholders, “[I]f a farsighted capitalist had been present at Kitty Hawk, he would have done his successors a huge favor by shooting Orville down.” Yet Southwest Airlines just recorded its 39th consecutive year of profitability—in a business sector where profits […]
Telefónica Selects Amdocs for an Operational Data Store Solution in Chile and Peru to Consolidate Data Access and Speed Decision-Making. Amdocs announced that Telefónica, one of the world’s leading service providers with 341 million customers across Latin America and Europe, has selected Amdocs data management services for an operational data store solution at its operations […]
Amdocs Introduces New Big Data Actionable Analytics for Service Providers’ Marketing, Network and Customer Care Operations. Amdocs announced new communications-specific applications that allow service providers to aggregate data from multiple marketing, network and customer care sources and generate business and customer insights with actionable recommendations. The announcement builds on Amdocs’ big data analytics launch announcement […]
“User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.” Evan Williams, Co-Founder, Twitter. Question for you all. Is user-centred design under-invested in within the […]
“Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI.” Robert McDowell. Let’s have a look at the quote above in the context of CSP service offerings, technology delivery methods and customer experiences. Let’s start with POTS – Plain Old Telephony Service. The customer experience (ie […]
NetCracker Launches NetCracker 10 Suite. NetCracker Technology announced the launch of its latest product suite, NetCracker 10, which combines capabilities in virtualization, cloud-based delivery of applications, embedded analytics and biometrics onto a single, unified platform. With these capabilities, NetCracker 10 fundamentally redefines the economics of network deployment and management, IT operations, customer experience and service […]
“The only thing that seems to outpace the evolution of technology is the evolution of customer preferences and expectations. The resultant landscape is one of ever-shortening product lifecycles and frequent industry restructuring.” Neo Boon Siong. I attended the launch of Comptel’s Operation Nexterday last week. In support of the launch, they also have the book […]
