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Telefónica Selects Amdocs for an Operational Data Store Solution in Chile and Peru to Consolidate Data Access and Speed Decision-Making. Amdocs announced that Telefónica, one of the world’s leading service providers with 341 million customers across Latin America and Europe, has selected Amdocs data management services for an operational data store solution at its operations […]
Amdocs Introduces New Big Data Actionable Analytics for Service Providers’ Marketing, Network and Customer Care Operations. Amdocs announced new communications-specific applications that allow service providers to aggregate data from multiple marketing, network and customer care sources and generate business and customer insights with actionable recommendations. The announcement builds on Amdocs’ big data analytics launch announcement […]
“User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.” Evan Williams, Co-Founder, Twitter. Question for you all. Is user-centred design under-invested in within the […]
“Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI.” Robert McDowell. Let’s have a look at the quote above in the context of CSP service offerings, technology delivery methods and customer experiences. Let’s start with POTS – Plain Old Telephony Service. The customer experience (ie […]
NetCracker Launches NetCracker 10 Suite. NetCracker Technology announced the launch of its latest product suite, NetCracker 10, which combines capabilities in virtualization, cloud-based delivery of applications, embedded analytics and biometrics onto a single, unified platform. With these capabilities, NetCracker 10 fundamentally redefines the economics of network deployment and management, IT operations, customer experience and service […]
“The only thing that seems to outpace the evolution of technology is the evolution of customer preferences and expectations. The resultant landscape is one of ever-shortening product lifecycles and frequent industry restructuring.” Neo Boon Siong. I attended the launch of Comptel’s Operation Nexterday last week. In support of the launch, they also have the book […]
Redknee Wins $14 Million Dollar Deal in the Americas to Support a T1 Operator’s New Growth Strategy. Redknee Solutions announced that a leading communications service provider (CSP) in the Americas, has signed an order worth more than $14 million dollars with Redknee to support its Mobile Virtual Network Enabler (MVNE) growth strategy. With Redknee’s cloud-based […]
Gabon Telecom Modernizes Wholesale Billing Operations with CSG. CSG International announced that Gabon Telecom is in production with CSG’s Wholesale Business Management Solution. The implementation includes CSG’s market-leading Interconnect and award-winning Intermediate solutions, and will support both the wireless and wireline business. CSG now supports the operations of the top three telecom providers in Gabon. […]
“Start small, think big. Don’t worry about too many things at once. Take a handful of simple things to begin with, and then progress to more complex ones. Think about not just tomorrow, but the future.” Steve Jobs. This is a really interesting snapshot of Steve Jobs’ mode of thinking roughly 8-10 weeks after re-joining […]
“Virtual CPE (vCPE) is an alternative way of delivering broadband services to subscribers where most of the CPE functions are pulled in to the operator’s network and located near the service edge. In the new network architecture, the CPE acts as a simple Layer-2 forwarding device that helps a business or residential subscriber to connect […]
“The telco industry is well known for having a five nines (ie 99.999%) up-time engineering standard. That’s about 5 minutes of down-time per year. That’s pretty impressive, although granted it still leaves room for improvement. OSS are used to measure figures like up-time (and many more of course). This gives CSPs the data to track […]
Italy’s Linkem Selects Amdocs Virtualized Solution for Premium LTE Services. Amdocs Virtualized Policy Controller and Home Subscriber Server enable Linkem to shape dynamic quality of experience for customers, leveraging advanced network agility and performance. Amdocs announced that Linkem, an Italian provider of wireless broadband services, has selected an Amdocs virtualized network control solution to support […]
Comptel Has Received Significant Order from Mobile Operator in Eurasia. Comptel Has Received Significant Order from Mobile Operator in Eurasia. The 3-year contract is a continuation of an existing customer relationship between the companies. The deal exceeding 1.9 million EUR consists of FlowOne Fulfillment, Data Refinery EventLink and Monetizer Policy and Charging Control software licenses […]
Comptel bags software deals worth over Rs 111 cr from Bharti Airtel, Idea Cellular. Finnish telecommunications software provider Comptel Corporation said it has secured operations support systems and business support systems deals worth over 15 million (about Rs 111.23 crore) from India’s top telecom service providers, Bharti Airtel and Idea Cellular. Idea Cellular has given […]
Comptel Has Received Significant Order from Australian NBN Co for FlowOne Fulfillment and Related Services. Comptel has a received significant order from Australian NBN Co for FlowOne Fulfillment software licenses and related services. The deal is a continuation and expansion of technology collaboration between the companies. The value of the deal is exceeds 1,1M euros.
Portugal Telecom, NEC and NetCracker Test CPE Virtualization for Residential Markets. NEC Corporation and NetCracker Technology announced that they have successfully completed a proof of concept (PoC) for their virtualized customer-premises equipment (vCPE) solution at Portugal Telecom. The PoC took place in March 2015 and validated new revenue opportunities for vCPE in residential markets. Portugal […]
CSG International Extends Relationship with Charter Communications for Five Years. CSG Systems International announced that it has extended its relationship with Charter Communications, a leading broadband provider and the nation’s fourth largest cable provider, to provide residential billing and customer care services through December 31, 2019. Currently, CSG provides its end-to-end, pre-integrated customer care and […]
“While its [Docker] use (superficially) resembles that of virtual machines, it is much more lightweight as it operates at the level of a single process (rather than an emulation of an entire OS layer). This also allows it to start almost instantly, require very little resources and hence permits an order of magnitude more deployments […]
HP NFV System Accelerates Deployment of Network Functions Virtualization. HP announced HP NFV System, a pre-integrated network functions virtualization (NFV) platform designed to enable communications service providers (CSPs) to accelerate production NFV deployments. HP NFV System is pre-integrated with HP Helion OpenStack® Carrier Grade, providing an open source based cloud platform to support CSPs reliability, […]
“Nothing is particularly hard if you divide it into small jobs.” Henry Ford. I have an interesting question to pose to you today dear readers, one that I don’t think has a perfectly right or wrong answer, but one you’re bound to have an opinion on. Let me put the contrasting views to you. Let’s […]
