Comptel wins new customer in the Philippines
Comptel Has Won New Customer in the Philippines for FlowOne Fulfillment. Comptel has won a new customer in the Philippines for FlowOne Fulfillment. The deal consists of FlowOne Fulfillment SoftBlade licenses and related services. The value of this multi-year deal exceeds 3,1 million EUR. According to Comptel´s recently updated strategy, the Philippines is one of […]
Comptel wins first Integrated Analytics Solution deal
Comptel Has Won First Deal for New Integrated Analytics Solution, the Operational Intelligence SoftBlade. Comptel has won the first deal for the new integrated analytics solution, the Operational Intelligence SoftBlade. This strategically important deal with Telefonica Argentina Movistar demonstrates the value of the Data Fastermind analytics embedded to the customer’s existing Data Refinery and EventLink […]
Comverse chosen by JT Group
Comverse Chosen by JT Group Ltd (formerly Jersey Telecom) to Provide Managed Services. Comverse to Manage Converged BSS Operational Systems for Leading Channel Islands Fixed and Mobile Telecommunication Services Provider. Comverse announced that JT Group Ltd. (www.jtglobal.com), the Channel Islands’ leading telecommunications company, selected Comverse to provide managed services for its converged billing solution. During […]
C Spire Goes Live with NetCracker
C Spire Goes Live with NetCracker Converged Billing. NetCracker Technology announced that C Spire’s wireless unit has gone live with NetCracker’s converged billing and active mediation solutions to support both pre-paid and post-paid wireless services on a single rating and billing platform. C Spire, a diversified telecommunications and technology services company, operates the United States’ […]
Automating the Work of Hundreds
“Today, the FBAR service [Facebook Auto-Remediation] is developed and maintained by two full time engineers, but according to the most recent metrics, it’s doing the work of approximately 200 full time system administrators. FBAR now manages more than 50% of the Facebook infrastructure and we’ve found that services have dramatic increases in reliability when they […]
The Southwest Airlines analogy
“The airline industry is notoriously brutal. As Warren Buffett once wrote in a letter to shareholders, “[I]f a farsighted capitalist had been present at Kitty Hawk, he would have done his successors a huge favor by shooting Orville down.” Yet Southwest Airlines just recorded its 39th consecutive year of profitability—in a business sector where profits […]
Telefonica selects Amdocs for an Operational Data Store
Telefónica Selects Amdocs for an Operational Data Store Solution in Chile and Peru to Consolidate Data Access and Speed Decision-Making. Amdocs announced that Telefónica, one of the world’s leading service providers with 341 million customers across Latin America and Europe, has selected Amdocs data management services for an operational data store solution at its operations […]
Amdocs introduces Big Data Actionable Analytics
Amdocs Introduces New Big Data Actionable Analytics for Service Providers’ Marketing, Network and Customer Care Operations. Amdocs announced new communications-specific applications that allow service providers to aggregate data from multiple marketing, network and customer care sources and generate business and customer insights with actionable recommendations. The announcement builds on Amdocs’ big data analytics launch announcement […]
User-centred design
“User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.” Evan Williams, Co-Founder, Twitter. Question for you all. Is user-centred design under-invested in within the […]
Technology provides no benefits of its own
“Technology provides no benefits of its own; it is the application of technology to business opportunities that produces ROI.” Robert McDowell. Let’s have a look at the quote above in the context of CSP service offerings, technology delivery methods and customer experiences. Let’s start with POTS – Plain Old Telephony Service. The customer experience (ie […]
NetCracker releases new product suite
NetCracker Launches NetCracker 10 Suite. NetCracker Technology announced the launch of its latest product suite, NetCracker 10, which combines capabilities in virtualization, cloud-based delivery of applications, embedded analytics and biometrics onto a single, unified platform. With these capabilities, NetCracker 10 fundamentally redefines the economics of network deployment and management, IT operations, customer experience and service […]
Operation Nexterday
“The only thing that seems to outpace the evolution of technology is the evolution of customer preferences and expectations. The resultant landscape is one of ever-shortening product lifecycles and frequent industry restructuring.” Neo Boon Siong. I attended the launch of Comptel’s Operation Nexterday last week. In support of the launch, they also have the book […]
Redknee wins $14M deal in the Americas
Redknee Wins $14 Million Dollar Deal in the Americas to Support a T1 Operator’s New Growth Strategy. Redknee Solutions announced that a leading communications service provider (CSP) in the Americas, has signed an order worth more than $14 million dollars with Redknee to support its Mobile Virtual Network Enabler (MVNE) growth strategy. With Redknee’s cloud-based […]
Gabon Telecom selects CSG
Gabon Telecom Modernizes Wholesale Billing Operations with CSG. CSG International announced that Gabon Telecom is in production with CSG’s Wholesale Business Management Solution. The implementation includes CSG’s market-leading Interconnect and award-winning Intermediate solutions, and will support both the wireless and wireline business. CSG now supports the operations of the top three telecom providers in Gabon. […]
Just three things
“Start small, think big. Don’t worry about too many things at once. Take a handful of simple things to begin with, and then progress to more complex ones. Think about not just tomorrow, but the future.” Steve Jobs. This is a really interesting snapshot of Steve Jobs’ mode of thinking roughly 8-10 weeks after re-joining […]
The flexibility of vCPE
“Virtual CPE (vCPE) is an alternative way of delivering broadband services to subscribers where most of the CPE functions are pulled in to the operator’s network and located near the service edge. In the new network architecture, the CPE acts as a simple Layer-2 forwarding device that helps a business or residential subscriber to connect […]
Defective quality analysis (part 2)
“The telco industry is well known for having a five nines (ie 99.999%) up-time engineering standard. That’s about 5 minutes of down-time per year. That’s pretty impressive, although granted it still leaves room for improvement. OSS are used to measure figures like up-time (and many more of course). This gives CSPs the data to track […]
Linkem selects Amdocs
Italy’s Linkem Selects Amdocs Virtualized Solution for Premium LTE Services. Amdocs Virtualized Policy Controller and Home Subscriber Server enable Linkem to shape dynamic quality of experience for customers, leveraging advanced network agility and performance. Amdocs announced that Linkem, an Italian provider of wireless broadband services, has selected an Amdocs virtualized network control solution to support […]
Comptel receives order from Mobile Operator in Eurasia
Comptel Has Received Significant Order from Mobile Operator in Eurasia. Comptel Has Received Significant Order from Mobile Operator in Eurasia. The 3-year contract is a continuation of an existing customer relationship between the companies. The deal exceeding 1.9 million EUR consists of FlowOne Fulfillment, Data Refinery EventLink and Monetizer Policy and Charging Control software licenses […]
Comptel wins deals with Bharti Airtel and Idea Cellular
Comptel bags software deals worth over Rs 111 cr from Bharti Airtel, Idea Cellular. Finnish telecommunications software provider Comptel Corporation said it has secured operations support systems and business support systems deals worth over 15 million (about Rs 111.23 crore) from India’s top telecom service providers, Bharti Airtel and Idea Cellular. Idea Cellular has given […]