OSS Transformation is all about managing change – organisationally, functionally and operationally during in-flight projects. This is the most commonly overlooked factor when planning OSS projects
Well, it’s been a bit quiet here on PAOSS in the last week hasn’t it? The new blogs each weekday have been absent. What’s my excuse you’re wondering. Paternity leave has gotten in the way of putting pen to website. That and the sleep deprivation that comes with a newborn. Despite this, I’ve still found […]
“I have been harping on for years – many years – that the terms BSS and OSS are defunct and should be replaced with something far more generic like MMB: Money Making Bits. You may laugh, but BSS (business support systems) and OSS (operational support systems) are leftovers from a bygone era when communications service […]
“With everything going towards continuous delivery, ironic how you don’t see any unit test apparatus in the products. Even the new stuff. Asking for a Unit test harness is like asking for an Audi engine in a Chevy truck.” Douglas Stevenson. Great call-out here from Dougie in a comment about why Network Engineers don’t trust […]
“TOSCA models are ‘declarative’ in that they describe WHAT it is you’re trying to provision (as opposed to ‘prescriptive’ models that describe HOW you’re going to get there). ONF uses the term ‘intent’ to describe the same concept, and yet others refer to these types of models as ‘desired-state’ models. While there are subtle nuances […]
Those seem to be the three highest priorities for sponsors of OSS projects at the moment. In other words, that means improved efficiencies. Many translate this to requiring CAPEX projects that deliver new things (that in turn drive new efficiencies). This mindset is particularly true for the vendors who are trying to oust their competitors’s […]
“Last week, two new open source groups focusing on management and orchestration (MANO) of network functions virtualization (NFV) announced their existence: the Open Source Management (OSM) group hosted by ETSI, and Open-O hosted by the Linux Foundation. At the press conference announcing Open-O, Yang Zhiqiang, deputy general manager of the China Mobile Research Institute, said […]
“Telcos spent all this money, built all the infrastructure, hired all these clever people, imagined and planned and consulted for all of it, have all this market power, and they’ll get none of it.” Ben Evans talking about mobile Internet. Ben has a point. Telcos spent huge amounts of money building the infrastructure to support mobile […]
The OSS market is segmented. That means its talent is too. The question I often ponder is how do we reach the critical mass of talent required to take OSS to its lofty potential? How do we get its virtuosos in a single place for months on end to solve its biggest problems (and there […]
Why do so many of the new buzz technologies, such as Internet of Things and analytics exist to provide faster / better feedback but OSS generally doesn’t make more use of it? Sure, we provide dashboards and lists that provide customers with feedback, but are we using feedback enough to make our solutions better? We […]
“Steam engine time is a period of time when many inventors all over the world, despite isolation from each other, and with no contact with each other in any way, begin inventing a similar technology with a coincidental commonality of ideas.” Urban Dictionary. Another perspective on steam engine time is a period where there are […]
We’ve all seen and/or heard about the subtle (or unsubtle) war that goes on between operations (OT) and IT within many organisations. The “balance of power” often shifts depending on the relative skills (technical, persuasion, etc) within each of the teams. Convergence to IP (Internet Protocol) and concepts such as IoT (Internet of Things) are […]
“He [Barry Schwartz] suggests that because we are presented with so much information, the overload of options and data leads us to falsely believe that, even a fairly mundane task like shopping for toothpaste, has greater significance than it really does.” Howstuffworks.com. Why do 5-10yo kids know what profession they want to do but by […]
Efficiency experts refer to getting to genba (or gemba), a Japanese term for “the real place” or the place where the “real” work gets done. lt’s the place where every movement is vital and any inefficiency or waste is a target for improvement. In OSS, genba resides in two places – the product development and […]
A great friend of mine, Evan, and I recently caught up with Mike Lawrey, the Chairman of the TM Forum. Mike spoke to us about some interesting initiatives the TM Forum has in the pipeline, including some that build upon the success of their Smart City Forum. You may have noticed that I regularly discuss […]
“To attain knowledge, add things everyday. To attain wisdom, remove things every day.” Lao Tzu. There’s an interesting phenomenon in OSS, but probably software development in general, keep adding new features without giving a thought to removing any. This is fine if you’re in a growth phase in terms of resources, budgets / revenues, customers, […]
In many posts (including this one) I have talked about the need for us as an industry to look beyond the current catch-cries of “differentiation” in OSS proposals: Cost-out More functionality It’s easy to make such bold encouragement in a blog where there are no ramifications for stepping outside the norm. Much harder when actually […]
Earlier this week you may have read, “Incident playback,” a post about storing the context around incidents and being able to learn and refine responses using that context. Today I’d like to take the concept a little further. When talking about context, I wasn’t just referring to other live alarms, but also having data feeds […]
Let’s have a look at how OSS stands today in the eyes of the customers that invest in them: The pieces don’t work together well Too expensive Too risky Too time consuming Consume too many resources Compromised outcomes – Don’t give us what we need Then look at it from the perspective of vendors / […]
Question for you: Do your OSS users also use ubiquitous tools like Visio, PowerPoint, Excel and others to help perform their day-to-day workflows? I have two contrasting views on this: POSITIVE: They have carefully specified their needs and they ‘re rightly using the OSS only to do the most important / efficient tasks, using swivel-chairing […]
OSS has a bad name amongst many of our customers. Yes, even though they invest billions in our industry each year. Do they consider us a necessary evil? Quality, dependability, repeatability. These are the catch-cries of success in many industries. TGW (things gone wrong) per million or per thousand are common metrics that are the bellweather […]
