OSS Transformation is all about managing change – organisationally, functionally and operationally during in-flight projects. This is the most commonly overlooked factor when planning OSS projects
“The art of simplicity is a puzzle of complexity.” Douglas Horton. Consolidated service orchestration requires you to solve the puzzle of complexity and deliver a wonderfully simple, repeatable engine for your operations team. It looks simple and it sounds simple, but the following list provides just a handful of the pre-requisite tasks you’ll need to […]
“The internet already connects everyone and it’s about to connect everything. The ubiquity of always-on connectivity, the declining price and increasing versatility of sensors, and the benefits of remote information and control is prompting a new generation of devices ranging from doorknobs to thermostats to refridgerators to lightbulbs. From the largest technology and manufacturing companies to […]
“The world’s telecommunications market with its national fiefdoms, loose market deregulation, over-bearing government regulation and occasional fierce competition lends itself to M&A as a means of growing, and sometimes sustaining revenues, by accessing new markets. Whilst telcos still have cash they are better positioned to buy in foreign markets as their own markets may see […]
“It’s one thing to be a ahead of your time. It’s another to change the future.” Lexus. Do telcos need differentiated prestige brands, in much the same way as Lexus is to Toyota? Do they need to differentiate their bit and byte businesses from solution integration and again from apps/content, etc? Telcos tend to be […]
“Executive consultant at specialist software development consultancy ThoughtWorks Leslie Barry says the skunk works division becomes a safe place for experimentation. “You do that to attract a different culture that wants to try new things, get stuff done and get it out there faster,” Barry says. “It is about attracting smart, engaged people and giving […]
“Shift No. 4: From Single-Company Product Design to Collaborative, Concurrent Product, Process and Supply-Chain Design. OLD QUESTION: How should or company design products to minimise product cost (our cost of materials, production and distribution)? NEW QUESTION: How should collaborators design the product, process and supply chain to minimise costs?” Laura Ross Kopczak and M. Eric […]
“Shift No. 2: From Physical Efficiency to Market Mediation. OLD QUESTION: How do we minimise the costs our company incurs in production and distribution of our products? NEW QUESTION: How do we minimise the costs of matching supply with demand while continuing to reduce the costs of production and distribution?” Laura Ross Kopczak and M. […]
“Supplying product to meet demand goes well beyond the question – Did we ship what the customer wanted today? It includes more strategic questions such as – How well do we work with our partners? Are we first to market with our new products? Do we embrace product variety or do we limit it because […]
“The CFO and his or her finance staff must be attuned to the drivers of the business, and must be able to work closely with operations management as well as with executive management to chart the financial and strategic impacts of prospective growth strategies.” CFO Research Services. As we often discuss, an OSS is no […]
“Is your company focused on creating value — or on siphoning it off from others? Capturing value from other stakeholders by manipulating the competitive market process to the company’s advantage exposes a company to reputational or legal risks. It also can undermine corporate values. Value extraction is typically easier than developing a competitive advantage through […]
“Social TV app Zeebox (recently rebranded as Beamly) thought it was doing the right thing by moving from a tabbed interface to a navigation drawer, but the results were catastrophic — customer engagement dropped by half! Zeebox scrambled to issue an update that restored the tabbed UI. A second attempt proved equally disastrous. What started […]
“Its supply chains were long and expensive – at one stage with 11,000 contractors Lego had more suppliers than Boeing used to build its aircraft! And its product development had become increasingly complex, with many product ranges involving such a wide range of choice – for example the Pirate figures had no less than 10 […]
“…with big data techniques we can start to find out where the clusters of [revenue generating businesses] and where the clusters of bad coverage are so you can be far more selective of where you rollout to.” Kevin Noonan. In yesterday’s blog, we discussed the likelihood of more OSS vendor suites containing large-scale network design […]
“It is a good thing to follow the first law of holes; if you are in one, stop digging.” Denis Healey. Unfortunately it’s far too easy to find yourself in a hole on an OSS project. I have to admit that I’ve ended up in a few OSS holes myself. Even sadder, I have to […]
“For the CEO of a Telco the development of major OSS/BSS capability can be the stuff of nightmares. It was these large IT systems that I most feared would be the bottleneck in rolling out services on the NBN.” Mike Quigley , in a presentation to TelSoc. Mike was the founding CEO of NBN Co, […]
“Turns out that most of us don’t like losing. In fact, it’s what the academics call loss aversion. We feel the pain of loss more acutely than we feel the pleasure of gain. In other words, we may like to win, but we hate to lose.” Carl Richards here on NYTimes. If you’ve ever worked […]
“Doesn’t this [NFV] pose a problem for organizations whose communications skill sets are all tied up in maintaining OSS? The two technologies are not compatible; NFV is designed to replace traditional OSS, not provide a comfortable transition path.” Scott M. Fulton, III on Fierce Enterprise Communications. I’d like to throw this over to you dear […]
“I first met him… at a dinner my mother had put together. On my way there, I thought, ‘Why would I want to meet this guy who picks stocks?’ I thought he just used various market-related things—like volume, or how the price had changed over time—to make his decisions. But when we started talking that […]
“Never walk away from failure. On the contrary, study it carefully and imaginatively for its hidden assets.” Michael Korda. Working on OctopOSS projects can be a humbling experience. There are so many tentacles that can whack you and your colleagues over the back of the head. Every project seems to have its own tentacles. Sometimes […]
“In the struggle between capital and labor, more often than not capital has won, because the real source of value for most companies has historically been the hard assets that they owned and controlled.” James Surowiecki. Yesterday we spoke of the different types of interface “objects” such as probes, robots, MDDs (Mediation Device Drivers), etc […]
