OSS Transformation is all about managing change – organisationally, functionally and operationally during in-flight projects. This is the most commonly overlooked factor when planning OSS projects
I know a guy. One of my great friends actually. We’ve known each other since kindergarten – back when we were five years old. He loves listening to the radio and watching old videos. He yearns for the old days – the simpler days, the easier days, the less tech-advanced days. I’ve been finding myself […]
Most OSS platforms monitor, but only the best ones take action. Is yours a thermometer or a thermostat? Does your OSS only report the temperature, or can it actually help change your environment? Do you think your OSS is doing enough? It could be missing the crucial capabilities that power future-ready networks. Below we provide […]
After working with countless OSS product teams over the years, we’ve noticed one universal truth: they’re all overloaded by huge backlogs of feature requests. But when we saw this image of SpaceX’s Raptor engine evolution, it highlighted a vital lesson – one that has the potential to help guide how OSS development teams prioritise their […]
Your OSS is either a catalyst for innovation or a roadblock to progress for your business. The same strategies that built your OSS might now be the reason it’s slowing you down. If your OSS was built for yesterday’s challenges, the question is – will it be ready for tomorrow’s opportunities? Is it time to […]
For decades, OSS has followed the same pattern: design, then keep adding lots more “baked-in” capabilities into a complex OSS UI, process inputs, generate outputs. At incredible scale. We made them faster, (somewhat) more automated, and vastly more scalable. But we never made them think. Until now… If… (we’ll come back to the if shortly). […]
What if your OSS transformation is already outdated before your project even begins and you don’t even know it yet? There’s one overlooked step that separates forward-thinking OSS teams from those stuck in the past. It’s a step that, if not implemented, leaves teams destined to introduce insignificant, incremental changes to their OSS (at best) […]
In 2010, Cloud was a $24 Billion market. Today, it’s $600 Billion. AI is guaranteed to be even bigger. The AI infrastructure boom is building—and telcos must decide if they’re buyers or sellers. Cloud giants built their fortunes by leveraging infrastructure that telcos helped create. Yet, telcos saw only a fraction of the profits. Now, […]
Most entrepreneurs are wired to build from scratch. The idea of founding something original, of bringing a vision to life from the ground up, is deeply embedded in startup culture. But what if this isn’t the smartest way to scratch your entrepreneurial OSS-builder itch? The obsession with starting anew often overlooks a powerful alternative: acquiring […]
Alfred Hitchcock is known as one of the greatest storytellers in the history of cinema. He’s famous for movies such as Psycho, Vertigo, Rear Window and many others. What’s far less well known is that he very successfully employed a two-script method, which interestingly, has the potential to be applied to the OSS industry. The […]
A good friend and OSS/BSS collaborator, Raman, recently asked me, “Wish they made it (buying OSS/BSS solutions) as simple as buying cars. If I have a budget of $50K for my family car to take me from Point A to Point B, I won’t be talking to luxury German brands, only looking at some pragmatic […]
In the telecommunications industry, Tier-2 (smaller) network operators often look up to their larger Tier-1 counterparts as models for building networks, telco standards and operational support systems (OSS). However, and the Tier-1 operators will never admit to this, but the lessons don’t always need to flow top-down from T1 to T2. In fact, the pragmatic […]
Are you about to embark on an OSS transformation? It’s a huge journey that awaits. It won’t be without risks and fears either. Like any journey, it all starts with the old cliche of starting with the first step! When helping organisations embarking on their transformation journeys, there’s typically three primary transformation models for you […]
We recently discussed how the “Ultimate Game,” a study in behavioural psychology, might help to explain why there tends to be less initial animosity between carriers and open-source OSS vendors compared with proprietary / paid vendors. And like the rest of the buyer/seller chasm series, we also discussed the three main reasons for the lengthy “match-making […]
The great thing about the holiday period is you often get the chance to step away from business as usual (BAU) activities. As customer projects go into a brief hiatus, it clears a little space in the calendar to read and plan for what to do in the year ahead. This book “It’s Not the […]
Last year, we published a series of articles about the chasm that exists between OSS/BSS buyers and sellers. “The chasm” is best exemplified by the situation where: A buyer (eg network operator) desperately wants a new OSS to improve operational efficacy and every seller (eg a software vendor) desperately wants to sell their OSS to […]
In our “chasm” series of articles, we’ve talked about the gap that exists between OSS buyers (eg carriers or network operators) and OSS sellers (eg vendors, integrators, etc). The buyers desperately want new systems to improve their business operations and the sellers desperately want to sell the solutions they create. Why then the 18 month […]
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore, for most people in perpetuity. Convention over configuration rules the day. To me, everything it could possibly do is less interesting than what it does right now, factory fresh. At […]
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or just to perform a first-time mapping for your company? It can be a lengthy exercise, and based on the regular feedback we get, a daunting task too. There are some […]
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many ways, but I’ll start with the standards that underpin our industry. The standards bodies do fantastic work. I’m a huge fan. Enormous credit should go out to everyone who has […]
I’ve just finished reading the book, “Elon Musk,” by Walter Isaacson. It’s a fascinating study of a fascinating, and highly polarising engineer. Polarising, but also inspiring (inspiring what to avoid as much as inspiring what one could/should/can do). Musk’s biography cites example after example of his ability to think big, but also think very small […]
