Becoming the Microsoft of the OSS industry

On Tuesday we pondered, “Would an OSS duopoly be a good thing?” It cited two examples of operating systems amongst other famous duopolies: Microsoft / Apple (PC operating systems) Google / Apple (smartphone operating systems) Yesterday we provided an example of why consolidation is so much more challenging for OSS companies than say for Coke […]

Would an OSS duopoly be a good thing?

The products/vendors page here on PAOSS has a couple of hundred entries currently. We’re currently working on an extended list that will almost double the number on it. More news on that shortly. The level of fragmentation fascinates me, but if I’m completely honest, it probably disappoints me too. It’s great that it’s providing the […]

Think for a moment…

“Many of the most important new companies, including Google, Facebook, Amazon, Netflix, Snapchat, Uber, Airbnb and more are winning not by giving good-enough solutions…, but rather by delivering a superior experience….” Ben Thompson, stratechery.com Think for a moment about the millions of developer hours that have gone into creating today’s OSS tools. Think also for […]

Treating your OSS/BSS suite like a share portfolio

Like most readers, I’m sure your OSS/BSS suite consists of many components. What if you were to look at each of those components as assets? In a share portfolio, you analyse your stocks to see which assets are truly worth keeping and which should be divested. We don’t tend to take such a long-term analytical […]

How to kill the OSS RFP (part 4)

This is the fourth, and final part (I think) in the series on killing the OSS RFI/RFP process, a process that suppliers and customers alike find to be inefficient. The concept is based on an initiative currently being investigated by TM Forum. The previous three posts focused on the importance of trusted partnerships and the […]

How to kill the OSS RFP (part 3)

As the title suggests, this is the third in a series of articles spawned by TM Forum’s initiative to investigate better procurement practices than using RFI / RFP processes. There’s no doubt the RFI / RFP / contract model can be costly and time-consuming. To be honest, I feel the RFI / RFP process can […]

How to kill the OSS RFP (part 2)

Yesterday’s post discussed an initiative that TM Forum is currently investigating – trying to identify an alternate OSS procurement process to the traditional RFI/RFP/contract approach. It spoke about trusting partnerships being the (possibly) mythological key to killing off the RFP. Have you noticed how much fear there is going into any OSS procurement event? Fear […]

How to kill the OSS RFP

TM Forum is currently investigating ways to procure OSS without resorting to the current RFI / RFP approach. It has published the following survey results. . As it shows, the RFI / RFP isn’t fit for purpose for suppliers and customers alike. It’s not just the RFI/RFP process. We could extend this further and include […]

That’s not where to disrupt your OSS

The diagram below comes from an actual client’s functionality usage profile. The x-axis shows the functionality / use-cases. The y-axis shows the number of uses (it could equally represent usefulness or value). Each big-impact demand (ie individual bars on the left-side of the graph) warrants separate investigation. The bars on the right side (ie the […]

The OSS proof-of-worth dilemma

Earlier this week we posted an article describing Sutton’s Law of OSS, which effectively tells us to go where the money is. The article suggested that in OSS we instead tend towards the exact opposite – the inverse-Sutton – we go to where the money isn’t. Instead of robbing banks like Willie Sutton, we break […]

Sutton’s Law of OSS

Willie Sutton was an accomplished bank robber, particularly during the 1920s and 1930. Named after Willie, Sutton’s Law effectively states, “I go to where the money is,” which was supposedly Sutton’s response to a reporter’s question asking why he robbed banks instead of easier targets. Interestingly for the OSS industry, we seem to follow the […]

The Jeff Bezos prediction for OSS

“If we start to focus on ourselves, instead of focusing on our customers, that will be the beginning of the end … We have to try and delay that day for as long as possible.” Jeff Bezos. Jeff Bezos recently predicted that Amazon is likely to fail and/or go bankrupt at some point in time, […]

The culture required to support Telkomsel’s OSS/BSS transformation

Yesterday’s post described the ways in which Telkomsel has strategically changed their value-chain to attract revenues with greater premiums than the traditional model of a telco. They’ve used a new digital core and an API framework to help facilitate their business model transformation. As promised yesterday, we’ll take a slightly closer look at the culture […]

How OSS/BSS facilitated Telkomsel’s structural revenue changes

The following two slides were presented by Monty Hong of Indonesia’s Telkomsel at Digital Transformation Asia 2018 last week. They provide a fascinating insight into the changing landscape of comms revenues that providers are grappling with globally and the associated systems decisions that Telkomsel has made. The first shows the drastic declines in revenues from […]

OSS that capture value, not just create it

I’ve just had a really interesting first day at TM Forum’s Digital Transformation Asia (https://dta.tmforum.org and #tmfdigitalasia ). The quality of presentations was quite high. Some great thought-provoking ideas!! Nik Willetts kicked off his keynote with the following quote, which I’m paraphrasing, “Telcos need to start capturing value, not just creating it as they have […]

Pitching an OSS? Don’t call it OSS.

““If you asked me how to sell cybersecurity, I wouldn’t call it cybersecurity.” The raw truth of the statement hit me like a lightning bolt between the eyes. Cybersecurity might loosely describe what we do, and we tell people it’s what we’re selling, but it’s not what people buy. Safety. Assurance. Peace of mind. Confidence. […]

For fear of OSS investment

Friday’s post discussed three analogies about the challenges of performing an OSS pivot. The biggest challenge in initiating the transformation / replacement of any significant OSS is fear. There are many OSS out there whose “owners” want to change and need to change… but fear changing because a significant pivot would mean a “sell the […]

Do the laws of physics prevent you from making an OSS pivot?

Image linked from GCaptain.com. As you already know, the word pivot has become common in the world of business, particularly the world of start-ups. It’s a euphemism for a significant change in strategic direction. In the context of today’s post, I love the word pivot because it implies a rapid change in direction, something that’s […]

Build an OSS and they will come… or sometimes not

Build it and they will come. This is not always true for OSS. Let me recount a few examples. The project team is disconnected from the users – The team that’s building the OSS in parallel to existing operations doesn’t (or isn’t able to) engage with the end users of the OSS. Once it comes […]

Falsely rewarding based on OSS existence rather than excellence

There’s a common belief that most jobs see people rewarded for presence rather than performance. That is, they’re encouraged to be on site from 9am to 5pm rather than being given free reign over their work schedules as long as key outcomes are met / exceeded. In OSS vendor / product selection there’s a similar […]