Okay OSS data, are you dirty or clean? The dishwasher analogy

Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every project we get involved with here at PAOSS, especially when passive assets such as cables, splice joints, etc are involved. Our systems face a perennial challenge of poor data quality. […]

Applying Elon Musk’s “Idiot Index” to OSS

I’ve just finished reading the book, “Elon Musk,” by Walter Isaacson. It’s a fascinating study of a fascinating, and highly polarising engineer. Polarising, but also inspiring (inspiring what to avoid as much as inspiring what one could/should/can do). Musk’s biography cites example after example of his ability to think big, but also think very small […]

Will the Age of AI and Automation cause a rethink in OSS Licensing Models?

Over the years, we’ve been involved in many OSS procurement events and have seen a variety of different pricing models proposed by vendors. Being software, most vendors have quite a lot of pricing flexibility (others, not so much!). Naturally, pricing models can significantly influence a company’s decision to select one vendor over another so I’m […]

A novel OSS/BSS idea? Or is it?

I’d like to share an idea with you. I think it’s a novel idea. However, I’m still trying to work through the possible pros / cons / feasibility of it, so I’d love to hear your thoughts and suggestions. I’d also love to hear whether it actually is novel or whether you’ve seen something similar […]

An OSS paradox: The split personality of being an OSS architect and writer

An interesting paradox struck me just recently. Having written nearly 2,750 articles here on this blog, I can probably lay claim to being a writer. Having done well over 50 OSS-related projects since the first one in 2000, I can probably also claim to be an OSS architect and consultant (although impostor syndrome does make […]

Can OSS manage comms networks, data centres and renewable energy sources?

Have you noticed that just a few people are writing about AI lately? No? None? Never seen an article about AI? Almost every article I read these days has strong undertones (or overtones) about AI. It’s almost as impossible to miss as when Sam Altman was abruptly ousted from his position by OpenAI’s board of […]

The Critical Importance of UI/UX/CX Optimisation in OSS/BSS Solutions

In the highly competitive domain of Operational Support Systems (OSS) and Business Support Systems (BSS), standing out isn’t just about offering a comprehensive set of features. It’s about delivering an exceptional user interface (UI), user experience (UX), and customer experience (CX). Despite this, it seems that the prioritisation of UI / UX / CX is […]

Can LLMs help us to reimagine what the OSS of the future looks like?

I love blogs. One of the amazing things about them is that it allows you to hear the wisdom of exceptional individuals who you’d otherwise never have access to or ever have the chance to meet. They’re the best mentors you never had. One example of that was in last week’s post from David Heinemeier […]

Sharing a chat from the Zero-Touch Telecom show

Are you as fascinated with automation, AIOps, zero-touch networking, autonomous networking and the like? If so, you might like to listen in on a chat I had with Geoff Hollingworth of Rakuten Symphony on the “Zero-Touch Telecom Show” In it, we talked about some of the concepts from recent content here on PAOSS including: The […]

12 dilemmas that we face on the journey to zero-touch operations

There’s a common misnomer that AIOps and Network Automation solutions are just stood up and a bunch of people are stood down. That is, as soon as the tools become operational, the network operator can start reducing head-count. Project sponsors pray for it (to justify their business cases), network operations staff fear it (for the […]

Future Scenario Planning: The “Open Tech Frontiers” Scenario (part 4)

We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be ready for possible future situations by using Peter Schwartz’s scenario planning technique. Using this technique, we’ve identified four possible future scenarios for telco based on two high-impact variables (tech growth […]

Future Scenario Planning: The “Regulated Innovation” Scenario (part 3)

We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be ready for possible future situations by using Peter Schwartz’s scenario planning technique. Using this technique, we’ve identified four possible future scenarios for telco based on two high-impact variables (tech growth […]

The Telco DAO (TDAO): Does it represent the future of telco business models?

In recent articles, we’ve discussed how Private Equity (PE) could help to reshape the struggling telecommunications business models and how OSS/BSS stacks touch almost every part of a telco business model without most people even realising it (as per the diagram below). We’ve also discussed how the pragmatism of Tier-2 telco thinking could be a […]

No telco wants to buy an OSS/BSS

When you’re a senior exec in a telco and you’ve been made responsible for allocating resources, it’s unlikely that you ever think, “gee, we really should give our operations teams some new operations systems (OSS/BSS) to work with.” It would be nice if they did, but that’s just not what they’re thinking about. For the […]

OSS Made by Engineers for Engineers

There’s this phrase that just keeps ringing in my head when I see OSS and BSS in action – “Made by Engineers for Engineers.” This was certainly a badge of honour. If the people who built OSS tools had network engineering experience, then there was a great likelihood that they were building solutions to solve […]

Our next deep-dive report: Igniting the OSS Revolution

If you’re a regular reader of the PAOSS blog, you might have noticed that we’ve been generating at least one deep-dive tech report per year. Last year it was AIOps of the Future, the year before it was The Most Exciting OSS/BSS Innovations, and Inventory of the Future, etc. We’ve loved using these freely downloadable reports […]