Treating OSS Products as Your Own

I was listening to a podcast this morning and the host mentioned a concept that he calls “treating products as your own.” In other words, there are certain products that he’s an evangelist for – he actively spruiks them as if he had shares in the company or developed the products himself. They’re products he […]

Launch of The Passionate About OSS Podcast

We’re excited to announce the Launch of The Passionate About OSS Podcast. The first batch of five episodes can be found here, with new episodes to be released here on a weekly basis: The Passionate About OSS Podcast The aim of the show is to shine a light on the many brilliant people who work […]

Root Cause by Hierarchy (RCH)

The challenging thing about establishing root-cause is that the rules tend to be fairly unique to each network. Each vendors, topologies, interface specs, etc tend to be quite different, so they need to be customised to each network. But there are a few rules that can be applied to any network. Yesterday we described a […]

Proximity and Root-Cause

When it comes to identifying root-cause (ie to identify the actual thing that’s broken / degraded rather than the all of the other things that are affected downstream), I tend to think of proximities / adjacencies: Proximity in topology (ie nearest neighbours) Proximity by geography Proximity in time (temporal proximity and seasonality) Proximity by object […]

Is omni-channel more disadvantage than advantage for telcos?

In our post on Monday, we discussed how some commodity providers have a structural advantage through lower cost of production (eg Rio Tinto in iron ore). Telcos have the potential to achieve a similar advantage on their commodity services too. It also mentioned that the first principle behind that advantage is simplicity (of systems, overheads, […]

Is scaled OSS/BSS multi-tenancy a thing?

We talked yesterday about the commoditisation of telco services and the part that OSS/BSS have to play in differentiation. We also talked about telcos retaining a few competitive advantages despite the share-of-wallet inroads made by OTT, software and cloud service providers recently. Managed services is one area where some of those advantages converge. Quite a […]

OSS’s Influence on Cost of Production

Since widespread deregulation of telecommunications globally, the passing of data has become a commodity. Perhaps it always was, but increased competition has steadily driven down dollar per bit. It’s likely to continue on that path too. Meanwhile the expected throughputs and consumption of data services is ramping ever-upwards, which requires investment in networks by their […]

How fragmentation is harming the OSS/BSS industry

Our Blue Book OSS/BSS Vendors Directory provides a list of over 400 vendors. That clearly states that it’s a highly fragmented market. This amount of fragmentation hurts the industry in many ways, including: Duplication – Let’s say 100 of the 400 vendors offer alarm / fault management capabilities. That means there are 100 teams duplicating […]

A new revenue line just waiting for OSS/BSS to grab

I’m assuming that if you’re reading this blog, chances are you’re already an OSS/BSS expert, or spend a lot of your working life thinking about them. Perhaps you do more than think about them and actually help to implement them in some way. Perhaps you don’t implement them yet, but have been tasked with understanding […]

Bollinger bands and candlestick charts in OSS

No doubt all of you have seen network performance graphs. The one below is an example (from Flowmon 8.03). This example shows throughput, jitter and round-trip time amongst other metrics. No doubt you use many additional metrics to track the health of your network. Most performance management tools show the range of metrics as line […]

OSS / BSS in the clouds

Have you noticed the recent up-tick in headlines around telco offerings by hyperscalers AWS, Google and Microsoft? Or the multi-cloud telco models, the middleware, supplied by VMware and Red Hat? Whilst previous generations of wireless connectivity have focussed on voice and data capabilities, 5G is architected to better enable consumer business models. Edge compute (both […]

The overlaps of DCIM with inventory, asset and config management

A regular reader of the PAOSS blog recently wrote, “I follow with passion your blog,latest post about Inventory are great [Ed. the reader is talking about this post about LNI and PNI and this one about Inventory vs Asset vs CMDB Management]. I ask you if possible have a post on Inside Plant vs Outside […]

The common data store trend

Some time back, we discussed  A modern twist on OSS architecture that is underpinned by a common data model.   Time to discuss this a little more visually.   As the blue boxes on the left side of the diagram below show, you may have many different data sources (some master, some slaved). You may […]

Softwarisation of 5G

As you have undoubtedly noticed, 5G is generating quite a bit of buzz in telco and OSS circles. For many it’s just an n+1 generation of mobile standards, where n is currently 4 (well, the number of recent introductions into the market mean n is probably now getting closer to 5  🙂  ). But 5G […]

An Asset Management / Inventory trick

Last week we discussed the nuances between Inventory, Asset and Config Management within an OSS stack. Each one of these tools are designed to supports functionality for different users / persona-groups. However, they also tend to have significant functional overlap. Chances are your organisation doesn’t have separate dedicated tools for each. So today I’m going […]

The differences between Inventory, Asset and Config Management in an OSS

We recently discussed the differences between PNI (Physical Network Inventory) and LNI (Logical Network Inventory) solutions that appear as part of many OSS (Operational Support System) stacks.  As promised, today we’ll talk about the subtle differences between: Network Inventory Management Systems  Asset Management Systems and Configuration Management Databases (CMDB) We even discuss: Virtual Infrastructure (VIM) […]

Various forms of OSS Inventory

After reading other recent posts such as “Orders Down, Faults Up” and “How is OSS/BSS service and resource availability supposed to work?” an avid reader of the PAOSS blog posed the following brilliant question: “Do you have any thoughts on geospatial vs non geospatial network inventory systems? How often do you see physical plant mapping […]

What’s in your OSS for me?

May I ask you a question?  Do the senior executives at your organisation ever USE your OSS/BSS? I’d love to hear your answer. My guess is that few, if any, do. Not directly anyway. They may depend on reports whose data comes from our OSS, but is that all? Execs are ultimately responsible for signing […]

The Ineffective OSS Scoreboard Analogy

Imagine for a moment that you’re the coach of a sporting team. You train your team and provide them with a strategy for the game. You send them out onto the court and let them play. The scoreboard gives you all of the stats about each player. Their points, blocks, tackles, heart-rate, distance covered, errors, […]

One big requirement category most OSS can’t meet

We talked yesterday about a range of OSS products that are more outcome-driven than our typically transactional OSS tools. There’s not many of them around at this stage. I refer to them as “data bridge” products.   Our typical OSS tools help manage transactions (alarms, activate customers services, etc). They’re generally not so great at […]