The OctopOSS needs innovation and evolution to become all that it can be
“Brainstorms inside the company are useful but not as efficient as stepping outside and checking out the world around you. A lot of companies talk about innovation strategy. I always laugh when I hear that. In this rapidly changing world you cannot talk about innovation strategy anymore. That implies some sort of planning or forecasting […]
“I should say… that in the real world exponential curves don’t continue for ever. We get S-curves which closely mimic exponential curves in the beginning, but then tail off after a while often as new technologies hit physical limits which prevent further progress. What seems to happen in practice is that some new technology emerges […]
My grandfather achieved many great things in his lifetime and I’m really proud to come from his lineage. I have many great memories of him and one perplexing one. When I was accepted into Engineering at Uni, he proudly presented me with his trusty slide-rule and stated that I’d be needing it in my course. […]
“To become a business asset, the role of data within an organization must move from being departmentally siloed to being centrally managed. Breaking down the siloes is not necessarily a technical challenge, but an organizational one. It requires a data strategy, the correct level of ownership and corporate governance. Data-as-a-business-asset means a single definition of […]
“Applying the Second Law of Thermodynamics to understanding reality, Boyd infers that individuals or organizations that don’t communicate with the outside world by getting new information about the environment or by creating new mental models act like a “closed system.” And just as a closed system in nature will have increasing entropy, or disorder, so […]
“Many of you here are working on digitalisation projects but I would urge you to think bigger. You need to think about business model change – with existing customers or into whole new sectors. It isn’t just about product innovation. It’s about company innovation.” Deborah Sherry at TM Forum Live! I really like the way […]
“When you evaluate the market, you’re looking to understand where people are today. You empathize. Then you move into storytelling. You tell the story of how you can make their lives better. That’s the “after” state. All marketing ever does is articulate that shift. You have to have the best product, and you’ve got to […]
The concept of digital transformation can be massive… or it can stem from something much smaller. In digital transformation, there’s a mantra of simplify then transform. That makes perfect sense, in alignment with, “The chess-board analogy,” but often overlooked. But there’s another simplification perspective to take. Let’s take the 6 blind men and the elephant […]
“Jon: I started listening to audiobooks and podcasts 4-8 hours a day. James: Why was that your goal? Jon: If you spend the majority of your time in worlds where people are accomplishing incredible things, all of a sudden that starts to seem normal.” Podcast discussion between Jon Morrow and James Altucher. The great thing […]
“Well-designed digital twins based on business priorities have the potential to significantly improve enterprise decision making. Enterprise architecture and technology innovation leaders must factor digital twins into their Internet of Things architecture and strategy” Gartner’s Top 10 Technology Trends. Digital twinning has established some buzz, particularly in IoT circles lately. Digital twins are basically digital […]
In an earlier post entitled, “Looking Forward to Jeopardy and Fall-outs,” I described a method for projecting forward to the likelihood of a design falling into a failure state and using that data to drive continual improvement. Not only that, but to drive the future of self-service telco designs, as I’ll describe today! The diagram […]
“Some pilots are proving quite interesting in enhancing Network Operations. Especially when AI / ML is used in the form of Natural language processing – NOC operators are talking to a ML system in natural language and asking questions in context to an alarm about deep topics ( BGP, 4G eUTRAN, etc). Do more with […]
Have you ever worked in a big telco (or any large organisation for that matter)? Have you ever noticed the disconnection in knowledge / information? On a recent project, I was brought in as an external consultant to find potential improvements to one business unit’s specific key performance indicator (KPI). As a consultant, my role […]
I’ve been seeing a lot of references to continual development methodologies lately (ie references to agile, DevOps, CI/CD, etc). Quotes like focus on projects rather than the mission statement, focus on products rather than projects, etc. The core principle is in chunking workload down into modular pieces that can be implemented to give flexibility and […]
“AI startups are becoming cheaper and easier to build, because many of the underlying technologies are now mature enough to apply predictably, and because of the declining cost of cloud computing – including many AI as a service products on AWS and Google Cloud. I liken this development to the time when cloud computing first […]
“It is easier to act yourself into a new way of thinking, than it is to think yourself into a new way of acting.” Millard Fuller. The agile, lean documentation delivery models of today have the huge advantage of gaining momentum on OSS projects. No longer do we have the big-bang cutovers, but we start […]
“The history of lean manufacturing shows that it is usually feasible, if not downright simple, to eliminate waste from a process. This cannot happen, though, until the waste is recognized for what it is. One of Henry Ford’s key success secrets was the ability to identify waste that others overlooked even though it was (with […]
“Some vertical markets or segments where it’s logical for telcos to enter and compete are quickly becoming crowded. Smart homes, for example, are also drawing investment from cable TV providers, home security ?rms, mobile device manufacturers and other tech behemoths, including Amazon, Facebook, Google and Microsoft. However, telcos tend to focus too heavily on vertical […]
If you’re using an OSS/BSS and/or IVR in your role with a service provider, are you able to tell what’s causing customer contacts and why? For example, do you know which customer-facing products are leading to the highest proportion of calls into your contact centre? If so, are you able to determine why (eg recharge, […]
“Some aspects of IoT will need blockchains, plural. Not “the blockchain”, but a wide variety of private blockchains / distributed ledgers for a wide variety of different purposes. Remember, there is no singular “I” in IoT. It’s 1000s of separate, non-interconnected networks.” Dean Bubley. With millions of sensors running around collecting data and communicating autonomously, […]
