You’ve Heard of SIA. Do You Know Anything About PIA?
If you’ve worked in operations, you’ve probably heard of the term SIA, or Service Impact Analysis. It’s an important feature performed by our OSS that allows you to identify which services, which customers, are impacted by any given outage or deterioration of the network. Your OSS might even initiate notifications to customers that are impacted. […]
OSS Sandpit – Radio Planning Exercise
Wireless or radio technologies are making waves (sorry for the awful pun) at the moment. The telco world is abuzz with the changes being brought about by 5G, IoT, LEO satellite and other related tech. They all rely on radio frequency (RF) to carry their all-important communications information. This article provides an example of preparing […]
OSS Sandpit – Power, Supervisory and Comms Networks combined in our Inventory Prototype
This article provides a tutorial for building a Power network with corresponding SCADA and comms network into the inventory module of our Personal OSS Sandpit Project. This prototype includes components such as: Power Network including: Wind Turbines (WT) Solar Panels Transformers Circuit Breakers (CB) Substations (Generation, Transmission and Distribution) Transmission Towers Power Poles Smart Meters / AMI […]
Google’s Circular Economy in OSS
OSS wear many hats and help many different functions within an organisation. One function that OSS assists might be surprising to some people – the CFO / Accounting function. The traditional service provider business model tends to be CAPEX-heavy, with significant investment required on physical infrastructure. Since assets need to be depreciated and life-cycle managed, […]
New OSS product – Restoration Manager
At Passionate About OSS, we’re lucky enough to count the utilities market as an important part of our client base. This probably puts us in a very small percentage of OSS exponents that work across OSS for telco and utilities. Utilities have a number of interesting and unique nuances compared with other OSS markets. Starting […]
Do I support the death penalty (of OSS RFPs)? Hmmm….
As per yesterday’s post, I’ll continue to reference a TM Forum report called, “Time to kill the RFP? Reinventing IT procurement for the 2020s” today. Mark Newman and the team have captured and discussed so many layers to the OSS/BSS procurement process. There’s no doubt the current stereotypical RFP approach to procurement is broken. It […]
What if most OSS/BSS are overkill? Planning a simpler version
What are the key features / functions of an OSS and BSS? You may recall a recent article that provided a discussion around the demarcation between OSS and BSS, which included the following graph: Note that this mapping is just my demarc interpretation, but isn’t the definitive guide. It’s definitely open to differing opinions (ie […]
The use of drones by OSS
The last few days have been all about organisational structuring to support OSS and digital transformations. Today we take a different tack – a more technical diversion – onto how drones might be relevant to the field of OSS. A friend recently asked for help to look into the use of drones in his archaeological […]
OSS come in all shapes and sizes
As the OSS vendors / suppliers page here on PAOSS shows, there are a LOT of different OSS options, making it an extremely fragmented market. But there’s something of a reason for that fragmentation – customer requirements for OSS come in all shapes and sizes. Here are four of the major categories that I’ve been […]
Automated Network Operations as a Service (ANOaaS)
“Google has started applying its artificial intelligence (AI) expertise to network operations and expects to make its tools available to companies building virtual networks on its global cloud platform. That could be a troubling sign for network technology vendors such as Ericsson AB (Nasdaq: ERIC), Huawei Technologies Co. Ltd. and Nokia Corp. (NYSE: NOK), which […]
Telcos still innovate… but more by proxy now
CSPs globally are trying to be innovative, and being heavily involved in tech since their earliest days, always perceive themselves to be innovative to their core (yes, bad pun). There’s no doubt that there is a lot of innovation happening in large CSPs, but I wonder how much of it is really attributable to the […]
The three big lies of the telecoms industry
“What are the three big lies of the telecoms industry? The first lie is that data monetisation is coming. Well we are still waiting. The second is that we have billions of customers. Well are they really our customers or are they people who just tolerate us and are really customers of someone else? The […]
Treating telco like electricity
Whenever I look at telco provisioning projects, I can’t help but think at the complexity involved. Processes are lengthy, with multiple manual steps, mappings, data gathering, sequencing activities, approvals, settings and options. It’s no wonder that OSS evolutions and transformations are a nightmare for operators from the perspectives of effort, risk, cost, etc. If we […]
Why is mass customisation so important for the future of OSS?
“McDonald’s hit a peak moment of productivity by getting to a mythical scale, with a limited menu and little in they way of customization. They could deliver a burger for a fraction of what it might take a diner to do it on demand. McDonald’s now challenges the idea that custom has to cost more, […]
Where does trial and error belong in OSS?
I hold a somewhat philosophical view of where OSS (and IT in general) fits within its overall timeline. It’s all pretty nascent in the grand scheme of things. Whilst communitications technology is the common thread, I’ve worked in many industries including construction, mining, engineering, government, utilities, emergency services, healthcare, farming and more. Most of these […]
Have you noticed the different races being run in OSS?
Yesterday’s blog discussed innovation at the speed of data being even faster than innovation at the speed of software. But not all aspects of OSS need to evolve at the sames speeds. In the Olympics, sprinters need fast-twitch muscles and training to hone for speed, whilst marathon runners need slow-twitch muscles and appropriate training for […]
48% drop in store visits in three years
“There were 34 billion visits to US stores in 2010. By 2013, that number had plummeted 48% to 17.6 billion, according to Elite Wealth Management. As consumers make more of their purchases online, the challenge of engaging consumers in store is accelerating the rise of ‘experiential shopping’.” David Kelnar in a fascinating trend analysis on […]
Open source OSS
“Last week, two new open source groups focusing on management and orchestration (MANO) of network functions virtualization (NFV) announced their existence: the Open Source Management (OSM) group hosted by ETSI, and Open-O hosted by the Linux Foundation. At the press conference announcing Open-O, Yang Zhiqiang, deputy general manager of the China Mobile Research Institute, said […]
Managing property with OSS?
There’s a slight problem about being passionate about OSS – you see everything In relation to OSS problems, solutions, analogies, etc. l was talking with Simon, a great friend of mine recently about a new role that he’s taking on. He will be responsible for technology in the facilities used by the large bank that […]
Another 10 ideas
In yesterday’s post, “Just 10 ideas“, I talked about James Altucher’s “Idea Machine,” of coming up with 10 ideas every day, regardless of whether they’re good or not. I took a slightly different twist on the concept and posed a series of 10 questions, which in turn will probably have at least 10 idea responses. […]