It is the long history of humankind (and animal kind, too) those who learned to collaborate and improvise most effectively have prevailed.”
Charles Darwin.

Collaboration is a big buzz-word in the ICT industry at the moment. This is largely being driven via improvements in unified communication technologies – voice, video and data converged onto an organisation’s data network to facilitate an increase in remote real-time collaboration.

But that’s at the subscriber level. There’s another collaboration trend occurring, but this time in the business models of CSPs. Traditionally the monopoly CSPs kept all new developments in-house, except for their partnerships with network equipment providers.

These partnerships are now diversifying rapidly as applications and content become the new differentiators. CSPs realise that dumb pipes are losing profitability, so they need more partners in the application and content space.

Let’s take the example of m-commerce, where financial transactions can occur almost anywhere via mobile / wireless technologies. Rather than offering a mobile data connection for a hand-held EFTPOS machine, CSPs are forming partnerships with financial institutions to deliver electronic commerce capabilities directly on their smart-phones.

m-commerce is one extra consideration for your B/OSS roadmap, but there are many other possibilities as collaboration / partnerships increase.

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