“You must learn to talk clearly. The jargon of scientific terminology which rolls off your tongues is mental garbage.”
Martin H. Fischer.
When implementing an OSS for a CSP, the communications network is the centre of the universe so all assets and their associated attributes and naming conventions revolve around the communications network.
However, in a utility network, the communications network is generally just a support mechanism to achieving their core business. The utility’s staff will be highly cognisant of what the core business is (eg rail), so it is vitally important to get a common understanding of the local terminologies.
I’ve always found that there are terminology mismatches between an OSS vendor and each new CSP so I always look to resolve them early in the implementation of a project. However, I’ve also found that the terminology gap is even bigger on utility projects, so it’s necessary to workshop and clarify for all key stakeholders.Read the Passionate About OSS Blog for more or Subscribe to the Passionate About OSS Blog by Email