Our Latest Product Release – Telecom Product & Service Mapping Guide

Every carrier knows it needs a clear product catalogue, with well-defined service and resource definitions.

But it is not always obvious where to start.

Across the world, most carriers sell broadly similar families of products, whether broadband, mobile, voice, VPN or bundles. At the same time, every operator needs to differentiate, which means no two catalogues are ever exactly the same.

The concepts are well known and the standards have existed for years, but when teams actually sit down to build service catalogues, define decompositions, align inventory or prepare for orchestration, they often hit the same wall: there is no practical starter set to work from.

Well, there wasn’t.

That is the gap we set out to close with our new Telecom Product & Service Mapping Guide, now available as a free download.

This pack has been about a year in the making and grew out of a repeated pattern we kept seeing in conversations with carriers. The question was never whether product and service decomposition mattered. We had been asked about it too many times for that.

The harder question was this: how could we define a set of generic services and decompositions that is broadly consistent across carriers around the world, while still being scalable, usable and reusable?

In theory, the industry is not short of guidance. Standards bodies and frameworks explain the vocabulary, principles and structures behind service definitions.

That does not mean every operator should model services identically. It does mean the industry needed a repeatable baseline that teams can start from, then tailor to their own offers, policies, fulfilment logic and operating model. This pack is intended to be exactly that: not a rigid standard, but a structured launch pad.

It gives teams a practical baseline for mapping offers, products, customer-facing services, resource-facing services and underlying network resources across more than 80 common telecom service types. It is designed to act as a bridge between product, architecture, orchestration and operations teams, while also helping with impact analysis, transformation planning and the creation of cleaner service catalogues.

If your organisation is trying to create, extend or clean up a service catalogue, you can download it for free here: Telecom Product & Service Mapping Guide (with 80+ Service Types)