In our last article, we showed some examples of two exciting situation enrichment innovations, including the example below.
These examples have the ability to provide really exciting ways to inform and communicate across different persona groups.
Becoming more involved in AR/VR, digital twin and NFT / metaverse-style projects recently, I’m finding that there’s a lot of attention on the visual information. It really gets peoples’ attention. But I’m also finding there’s one really important distinction, one that’s rarely delivered upon in any of these other forums:
The wow-factor is in the graphics, but the value is in the (knowledge) graph.
Being able to tie these geo-spatial representations to the type of data stored in our OSS/BSS databases is what really moves the needle. We’ve linked these solutions with our sandpit OSS. This allows us to calculate and overlay information such as nearest connected device, utilisation status, customer IDs, root-cause of failures, service impact, hazard identification, contact information, etc, etc.
These use-cases are all enriched by the knowledge graph that are our OSS/BSS databases. Business cases will be driven by the graph… presented as an overlay on the graphics.
These examples are discussed in an upcoming report on Exciting Innovations in OSS/BSS that we’ll be releasing soon.
We recently discussed how the “Ultimate Game,” a study in behavioural psychology, might help to explain why there tends to be less initial animosity between
The great thing about the holiday period is you often get the chance to step away from business as usual (BAU) activities. As customer projects
Last year, we published a series of articles about the chasm that exists between OSS/BSS buyers and sellers. “The chasm” is best exemplified by the
Whilst setting up for another new initiative this week I became aware that the PAOSS blog has just ticked past 1 million words. And that’s
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
