“People in a tough spot often focus on their own problems, when the answer usually lies in fixing someone else’s.”
Steve Schwarzman.
The telco industry is in a tough spot in many areas around the globe. Sadly, there were more stories of wholesale retrenchments here in Australia this week, including good friends. Revenues falling. Sentiment bleak.
Yet it’s not like most declining industries. Telecom services and remote communications are more in demand than ever before. It’s just that the dynamic has flipped. Previously there was a scarcity mindset around telco services. Now there’s an abundance (in many parts of the world). Connectivity is less of a problem now. Customers have stepped up the hierarchy of needs.
Maybe as industries, telco and OSS, we’re focusing on our own problems? The O in OSS, Operations, can trigger an inward-facing viewpoint (and retrenchments only exacerbate internalisation).
5G isn’t the solution if we’re just looking at it as a new, better model of connectivity. It might be if it can make us better at solving other people’s problems. I suspect OSS will have a big part to play in generating those solutions (or stymieing them!).
We recently discussed how the “Ultimate Game,” a study in behavioural psychology, might help to explain why there tends to be less initial animosity between
The great thing about the holiday period is you often get the chance to step away from business as usual (BAU) activities. As customer projects
Last year, we published a series of articles about the chasm that exists between OSS/BSS buyers and sellers. “The chasm” is best exemplified by the
Whilst setting up for another new initiative this week I became aware that the PAOSS blog has just ticked past 1 million words. And that’s
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
