“If I am to speak ten minutes, I need a week for preparation; if fifteen minutes, three days; if half an hour, two days; if an hour, I am ready now.”
Woodrow Wilson.
Going for a run can be fun, but adding a clock/stop-watch changes the dynamic. A game of football is fun to watch (or play), but adding a clock makes it somewhat more interesting but adding a scoreboard as well changes the dynamic completely. These additions effectively close the feedback loop and provide intense focus on what the objectives are.
OSS exist to get stuff done. People buy them with some sort of objectives in mind (you’d think!!).
OSS gather immense amounts of data, that can be sliced and diced in an infinite number of ways to present all sorts of information.
Yet I’ve rarely seen them set up to give feedback that is as simple as a clock or a scoreboard. Sure, I’ve seen lots of reports being generated, consuming hours of deliberation, but most are just more sets of information.
Just like Woodrow Wilson’s speech preparation time, it’s easy to set up extensive reports on your OSS. The much bigger challenge in setting up an OSS is identifying a very concise metric/s that track progress against your objectives.
What are the best scoreboards you’ve seen on an OSS and what made them so effective?
Have you ever had an OSS or BSS project that’s impacted by poor data quality? The problem of data integrity gets raised on almost every
“One of my favorite things about designing software is designing the defaults. The defaults define the experience for everyone out of the box. And, therefore,
Have you ever been tasked with mapping out the processes for the telco you work for? Either as a way of documenting current state, or
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
