OSS/BSS in the clouds, updated

We posted an article in July entitled “OSS / BSS in the clouds,” which looked at the OSS, BSS and related telco infrastructure platforms being offered by AWS, Google, Microsoft and their partners. This followed a number of recent announcements made by the hyperscalers relating to their bigger pushes into telco. It had a particular […]

Is omni-channel more disadvantage than advantage for telcos?

In our post on Monday, we discussed how some commodity providers have a structural advantage through lower cost of production (eg Rio Tinto in iron ore). Telcos have the potential to achieve a similar advantage on their commodity services too. It also mentioned that the first principle behind that advantage is simplicity (of systems, overheads, […]

Is scaled OSS/BSS multi-tenancy a thing?

We talked yesterday about the commoditisation of telco services and the part that OSS/BSS have to play in differentiation. We also talked about telcos retaining a few competitive advantages despite the share-of-wallet inroads made by OTT, software and cloud service providers recently. Managed services is one area where some of those advantages converge. Quite a […]

OSS’s Influence on Cost of Production

Since widespread deregulation of telecommunications globally, the passing of data has become a commodity. Perhaps it always was, but increased competition has steadily driven down dollar per bit. It’s likely to continue on that path too. Meanwhile the expected throughputs and consumption of data services is ramping ever-upwards, which requires investment in networks by their […]

How fragmentation is harming the OSS/BSS industry

Our Blue Book OSS/BSS Vendors Directory provides a list of over 400 vendors. That clearly states that it’s a highly fragmented market. This amount of fragmentation hurts the industry in many ways, including: Duplication – Let’s say 100 of the 400 vendors offer alarm / fault management capabilities. That means there are 100 teams duplicating […]

A new revenue line just waiting for OSS/BSS to grab

I’m assuming that if you’re reading this blog, chances are you’re already an OSS/BSS expert, or spend a lot of your working life thinking about them. Perhaps you do more than think about them and actually help to implement them in some way. Perhaps you don’t implement them yet, but have been tasked with understanding […]

How to Design Telecommunication Business Process Flows Using eTOM

Introduction to eTOM Have you been tasked with designing process flows for a telecommunication network operator or setting up a business process management regime? Do these include end-to-end (E2E) processes that leverage one (or likely more) of your OSS/BSS tools along the journey? Perhaps you’ve even been tasked with setting a roadmap for OSS/BSS development […]

Bollinger bands and candlestick charts in OSS

No doubt all of you have seen network performance graphs. The one below is an example (from Flowmon 8.03). This example shows throughput, jitter and round-trip time amongst other metrics. No doubt you use many additional metrics to track the health of your network. Most performance management tools show the range of metrics as line […]

OSS / BSS in the clouds

Have you noticed the recent up-tick in headlines around telco offerings by hyperscalers AWS, Google and Microsoft? Or the multi-cloud telco models, the middleware, supplied by VMware and Red Hat? Whilst previous generations of wireless connectivity have focussed on voice and data capabilities, 5G is architected to better enable consumer business models. Edge compute (both […]

OSS/BSS Testing – The importance of test data

Today’s is the third part in a series about OSS/BSS testing (part 1, part 2). Many people think about OSS/BSS testing in terms of application functionality and non-functional requirements. They also think about entry criteria / pre-requisites such as the environments, application builds / releases, test case development and maybe even the integrations required. However, […]

OSS/BSS Testing – Transitions

One of the most vital, but underestimated aspect of OSS/BSS project implementation is ensuring momentum is maintained. These large and complex projects are prone to stagnating at different stages, which can introduce pressure onto the implementation team. As mentioned in yesterday’s post, the first in this week’s series, the test strategy and scheduling is regularly […]

OSS/BSS Testing – the V-Model

On major software projects like the OSS you’re building, testing is an important phase of course. You’ll have undoubtedly incorporated testing into your planning. After all, testing is a key component of any Software Development Life Cycle (SDLC). There are various SDLC models / methodologies such as Waterfall, V-Model, Agile and others that you can […]

Getting confused by key Assurance metrics?

Are you a bit slow like me and sometimes have to stop and think to differentiate your key assurance metrics like your MTTRs from your MTBFs? If so, I thought this useful diagram from researchgate.net might help The metrics are: MTBF (Mean Time Between Failures) – the average elapsed time between failures of a system, […]

The common data store trend (part 2)

Last month we posted an article that described using a common data model (CDM) for our OSS / BSS data. It mostly looked at the situation within the context of typical operational data sources (the blue boxes on the left side of the diagram below): Today’s article pushes the vision a little further. If your […]

An OSS Security Summary

Please note that this article has now been superseded by this page “How to Architect Your OSS/BSS/NMS Security Framework“   =========== Our OSS / BSS manage some of the world’s most vital comms infrastructure don’t they? That makes them pretty important assets to protect from cyber-intrusion. Therefore security is a key, but often underestimated, component […]

The overlaps of DCIM with inventory, asset and config management

A regular reader of the PAOSS blog recently wrote, “I follow with passion your blog,latest post about Inventory are great [Ed. the reader is talking about this post about LNI and PNI and this one about Inventory vs Asset vs CMDB Management]. I ask you if possible have a post on Inside Plant vs Outside […]

The common data store trend

Some time back, we discussed  A modern twist on OSS architecture that is underpinned by a common data model.   Time to discuss this a little more visually.   As the blue boxes on the left side of the diagram below show, you may have many different data sources (some master, some slaved). You may […]

Softwarisation of 5G

As you have undoubtedly noticed, 5G is generating quite a bit of buzz in telco and OSS circles. For many it’s just an n+1 generation of mobile standards, where n is currently 4 (well, the number of recent introductions into the market mean n is probably now getting closer to 5  🙂  ). But 5G […]

An Asset Management / Inventory trick

Last week we discussed the nuances between Inventory, Asset and Config Management within an OSS stack. Each one of these tools are designed to supports functionality for different users / persona-groups. However, they also tend to have significant functional overlap. Chances are your organisation doesn’t have separate dedicated tools for each. So today I’m going […]

The differences between Inventory, Asset and Config Management in an OSS

We recently discussed the differences between PNI (Physical Network Inventory) and LNI (Logical Network Inventory) solutions that appear as part of many OSS (Operational Support System) stacks.  As promised, today we’ll talk about the subtle differences between: Network Inventory Management Systems  Asset Management Systems and Configuration Management Databases (CMDB) We even discuss: Virtual Infrastructure (VIM) […]