Customers that bypass products
“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” John Russell. I’ve noticed something curious with a few of the OSS products I’ve worked with. The customers use the products for one of their functions (eg as a database of records) but […]
OSS re-write – Terminology
This is the seventh in the Complete OSS re-write series of posts and relates to What language are you using. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via […]
OSS re-write – Skills shortage
This is the sixth in the Complete OSS re-write series of posts and relates to We don’t have enough skilled people. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry […]
Elitecore bags 2 MVNE/O projects
Elitecore bags 2 MVNE/O projects in Southeast Asia. Elitecore Technologies, (a Sterlite Technologies Company) announced two major wins in Southeast Asia with its end-to-end Convergent, Real time, Pre-integrated MVNE/O platform enabling rapid service delivery & customer care to meet pertinent growth aspects of MVNE/O such as Revenue Generation, Service Differentiation & Cost Optimization. Dhaval Vora, […]
OSS re-write – Benefits and Insights
This is the fifth in the Complete OSS re-write series of posts and relates to What are the tangible benefits or insights. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via […]
Tier 1 operator extends with Redknee
Redknee supports a Tier 1 North American Operator with the execution of its MVNE Strategy. Redknee Solutions Inc. announced that a Tier 1 Operator in North America has extended a contract, with the extension worth more than US$5 million to Redknee, in support of the operator’s Mobile Virtual Network Enabler (MVNE) strategy. With Redknee’s MVNE […]
OSS re-write – Changing requirements
This is the fourth in the Complete OSS re-write series of posts and relates to Our requirements keep changing. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as […]
OSS re-write – Data deterioration
This is the third in the Complete OSS re-write series of posts and relates to Our data keeps deteriorating. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via technologies such as […]
OSS re-write – Integration tax
This is the second in the Complete OSS re-write series of posts and relates to the integration tax being too high. This series is designed to pose ideas on how the OSS industry could take a Control-Alt-Delete approach to all aspects of delivering operational support, which coincides with the inflection point underway in our industry via […]
A complete OSS re-write
“The best edit is often a complete re-write. And maybe it’s time to start writing lots of things from scratch.” Peter Thiel (actually a notes essay from Peter Thiel’s CS183: Startup – Class 13 lecture). As the URL states, I’m passionate about OSS. But as passionate as I am for current-day OSS, I’m even more […]
Entel signs with Ericsson
Ericsson strengthens Entel’s technology leadership. Ericsson announced that Entel, based in Santiago, Chile, will undergo a Digital Telco Transformation that will position the operator for speed, efficiency and success in the Networked Society. The transformation will be enabled with a broad range of OSS/BSS solutions from Ericsson and its partners, as well as consulting and […]
Suddenlink deploys NetCracker
Suddenlink Deploys Cloud-Based NetCracker CRM Solution to Optimize Customer Experience. NetCracker Technology announced that Suddenlink Communications, among the largest cable broadband services providers in the United States, has deployed the NetCracker CRM solution which is seamlessly integrated with the NetCracker Revenue Management capabilities. The expanded BSS suite will help Suddenlink deliver a more comprehensive customer […]
More about wizards
Further to yesterday’s blog about wizards and tools, I’d just like to clarify that I was talking about OSS software, not OSS people… although that’s perhaps a topic for conversation another day. 🙂
Call something a wizard…
“The problem [with wizards] is that I think people expect magic. ” Peter Dart. Isn’t this so true? If you call any of your OSS tools “wizards” instead of just tools, users have a much higher expectation of what the tools can actually do? Call it a wizard and users expect to click one button […]
Telstra Health to acquire EOS Technologies
Telstra Health to acquire client & resource management solution business, EOS Technologies. Telstra Health has entered into an agreement to acquire Silver Chain Groups’ technology arm EOS Technologies, developers of the award winning community care management system, ComCare. Since its inception in 2010, EOS Technologies has evolved into a recognised leader in the provision of […]
What is your OSS worth?
“The only things we spend time and money on are things that we believe are worth more than they cost… If people aren’t buying your product, it’s not because the price is too high. It’s because we don’t believe you enough, don’t love it enough, don’t care enough.” Seth Godin on his blog here. Another […]
Wi-Fi calling OSS
“Ericsson has added the new Wi-Fi calling for multi-device functionality to the existing Ericsson Wi-Fi calling solution. The Ericsson offering comprises product support in Evolved Packet Core (EPC), IP Multimedia Subsystem (IMS), User Data Management (UDM) and OSS/BSS, as well as system integration services. The functionality is verified and tested end-to-end towards device brands that […]
Spinning off network ops
“Analyst predicts emergence of more shared networks, sees operators separating infrastructure from retail businesses. Major telecoms operators will in future make the decision to separate their network operations from the retail side of the business.” Mary Lennighan quoting John Strand here. Not exactly ground-breaking news, but certainly an interesting concept nonetheless. As noted here almost […]
The carrier OSS ecosystem
Last week here on PAOSS, we presented the double ecosystem OSS model, as shown via the two bands (red and blue) in the diagram below. The outer pairing (red) shows an OSS ecosystem that is provided by the CSP but enhanced by the CSP’s customers and used to run the customers’s e-businesses. Long-time readers will […]
Jibe Mobile acquired by Google
Jibe Mobile has been acquired by Google. Jibe Mobile has been acquired by Google. This is an exciting day for the entire Jibe community as we embark on this new chapter. We’d especially like to thank our Carrier customers, investors, partners, and most importantly, the end users of our messaging service, for their passion and […]