Accidental team building

“When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That’s when you can get more creative in solving problems.” Stephen Covey. OSS projects have been some of the most challenging projects I’ve worked on – with challenges of multiple layers coming at you from different attack angles. […]

Corning glass in OSS

l love this YouTube video by Corning. l love the future-thinking in relation to how we will interact with the spaces around us. l love the way they’ve turned a blank canvas like our sliding mirror door into an interactive panel. Did you notice the touch panel at around 2:40 into the video? Do you […]

OSS ROIC (part 6) – Oops. I forgot one… Sort of

“The second question to ask is: can existing assets be reused or recycled? In other words, can the investment be deferred? One of the most common claims used to support an investment case is that the investment is necessary because the network is congested. This is often correct; capacity upgrades are a fact of life […]

Redknee to Acquire Orga Systems

Redknee to Acquire Orga Systems. Redknee Solutions announced it has reached a definitive agreement to acquire privately held Orga Systems for a total cash consideration of €38M. Orga’s technology and expertise will enhance Redknee’s real-time monetization and subscriber management platform for communication service providers and the Internet of Things (IoT). Orga Systems provides monetization solutions […]

OSS ROIC (part 5) – Should an investment be made?

“There are two questions to ask during the capex planning process that get to the heart of the issue. First, should a particular investment be made at all? The majority of operators have a long tail of marginally profitable—or downright unprofitable—products, networks, customers, channels and segments. A request for additional investment in such assets is […]

OSS ROIC (part 4) – The technology dilemma

“In our company there’s still a bit of the ‘build and customers will come’ mentality, but those days are gone. If we build the wrong thing in the wrong place or at the wrong price, the customers won’t follow. So, rather than letting technology drive our capex decisions, we need to adopt a more commercial […]

Huawei partners with Ascom

Huawei and Ascom Agree to Cooperate Under the OSS Interoperability Initiative (OSSii). Huawei announced that it has signed an agreement with Ascom to license its network infrastructure interfaces for integration with Ascom TEMS Discovery network optimization products. The agreement ensures that Huawei will provide full support to Ascom TEMS Discovery for their integration with the […]

OSS ROIC (part 3) – Four divergent solutions

“As Figure 1 (below) shows, global capex levels have soared from just over US$50 billion to about US$325 billion in real terms over the past 30 years…Yet this massive investment isn’t producing the returns the industry requires… the telecoms industry is at an inflexion point. It’s spending lots of money on new infrastructure, but it’s […]

OSS ROIC (part 2) – Four justification attempts

“Are your colleagues in Marketing, IT, Networks or Finance frustrated with how your company’s capex is allocated, how that capex is controlled or the performance it delivers?” Report entitled, “We need to talk about CAPEX – Benchmarking best practice in telecom capital allocation.” In Friday’s blog, I posed a series of questions about OSS and […]

Swisscom virtualises with NEC and NetCracker

Swisscom Launches Strategic Initiative for Migration to Cloud-Based Applications and Virtualized Infrastructure with NEC and NetCracker. NEC Corporation and NetCracker Technology have announced that Swisscom AG has signed a memorandum of understanding (MOU) with NEC and NetCracker as a part of its major cloud-based transformation. NEC and NetCracker will assist Swisscom to transform its business […]

Does your OSS provide a ROIC?

“…in a capital intensive industry like telecom, the key metric is return on capital, especially when that industry turns ex-growth. Revenue, EBITDA and cash are useful interim steps along the way, but the ultimate end-point is ROI. It’s not a clever conclusion, but it’s not the consensus conclusion either. Unfortunately, such basic principles have gotten […]

New category for Executive Series OSS posts

A new category has now been created here on PAOSS for bundling Executive Series posts. I’ll be looking to expand on this with some new executive-centric posts in coming weeks. OSS are tools have a big part to play in modern ICT organisations. They can make the difference between effective or ineffective operations of electronic […]

Thailand’s CAT Telecom selects Elitecore

Thailand’s CAT Telecom Selects Elitecore’s BSS Platform to Enable MVNE Strategy. Elitecore Technologies, a leading global provider of Next-generation BSS and Packet Core solution announces that, Thailand based CAT Telecom, a leading Tier 1 Telecom Operator and Suvitech a Thailand based IT Solutions and Service Company, have selected Elitecore’s end-to-end pre-integrated BSS stack to enable […]

OSS – the afterthought

“Thomas Edison devoted ten years and all of his money to developing the nickel alkaline storage battery at a time when he was almost penniless. Through that period of time, his record and film production company was supporting the storage battery effort. Then one night the terrifying cry of ‘Fire’ echoed through the film plant. […]

Another sticky BSS story

“The charm of fishing is that it is the pursuit of what is elusive but attainable, a perpetual series of occasions for hope.” John Buchan. Yesterday’s story about vendors building irreplaceable staff reminded me of another sticky BSS story. A very big carrier I knew had a very complex billing process. It required a variety […]

Sticky OSS viruses

“Welcome those big, sticky, complicated problems. In them are your most powerful opportunities.” Ralph Marston. In previous blogs such as, “The marriage analogy” and “If people like you,” I’ve spoken about the perils of vendor lock-in. But today, I’ve decided to play out the polar opposite perspective for the purpose of curiosity. Please take a […]

Vast Broadband Phase 1 with NetCracker

Vast Broadband Completes Phase 1 of Multi-Year BSS Managed Services Deal. NetCracker Technology announced that Vast Broadband, formerly known as Clarity Telecom, has gone live with the NetCracker Revenue Management solution, which it will use through a multi-year hosted managed services arrangement. Vast Broadband, which was recently rebranded from Clarity Telecom, is a cable operator […]

Left to right… or right to left?

“Think left and think right and think low and think high. Oh, the thinks you can think up if only you try!” Dr. Seuss. As OSS architects, we often find ourselves drawing network diagrams and customer service diagrams don’t we? When you draw such drawings, do you tend to draw the customer infrastructure on the […]

Schurz Communications deploys NetCracker

Schurz Communications Deploys NetCracker Platform to Standardize Billing and Rating Operations Across Properties. NetCracker Technology announced that Schurz Communications has agreed to expand its relationship with NetCracker by establishing a standardized business process across all of its properties through a single NetCracker Billing and Revenue Management solution. Schurz Communications is a full-service communications provider based […]

Everyone has a plan until….

“Everyone has a plan ’till they get punched in the mouth.” Mike Tyson. The great thing about Engineers is the solution is always black and white. It has to be perfect or it’s not complete. Well, I’m a qualified Engineer, but I’m not qualified to be an Engineer by these generalisations. You’re probably sick of […]