The OSS movie trailer
“Did you also attend fascinating presentations? What would be your advice to get your audience passionate?” Roland Leners of NetworkMining in response to an earlier blog about boring OSS presentations. This is a brilliant question, one that I wished I had’ve asked myself when writing the earlier blog. It gets to the root of the […]
Telefonica Selects Amdocs
Telefonica Selects Amdocs for Multi-Channel, Quad-Play Transformation in Brazil. Amdocs announced that Telefonica, one of the world’s leading service providers, has selected Amdocs for a business support systems (BSS) transformation project in Brazil to provide a seamless, multi-channel experience for Vivo’s quad-play customers across wireline (including fiber), wireless (pre- and postpaid), Internet (including fiber) and […]
U.S. Cellular Selects Amdocs
Amdocs Enters Into Five-Year Managed Services Contract for Business and Operational Support Systems (B/OSS) with U.S. Cellular. Amdocs announced that U.S. Cellular, the fifth largest wireless carrier in the United States, has entered into an agreement with Amdocs to manage the operations of a range of its business and operational support systems (B/OSS). The five-year […]
Communicating to different stakeholders
“Sometimes you’ll be required to magically create a communication that’s perfectly aimed at two (or more) distinct audiences….The only practical answer is to write your copy to whatever aspects the audiences have in common, particularly tonally. If you put what you know about each audience in a Venn diagram, you’re writing to the middle bit […]
Telenor selects MYCOM
Telenor Sweden selects MYCOM OSI for Network Performance Management MYCOM OSI, announced that the NIMS-PrOptima™ Service and Network Performance Management platform has been selected by Telenor Sweden to manage the performance of its mobile and fixed networks. Telenor Sweden’s strategy requires a new performance management solution to gather and use data from various network domains […]
You cannot bore someone into buying
“You cannot bore someone into buying your product.” David Ogilvy. As my domain name indicates, I’m passionate about OSS, so I love seeing presentations and demonstrations of OSS products / implementations. I’m fascinated by the subject matter, yet I’ve sat through many demonstrations that were dead-pan boring. Invariably the presenters were stuck in the features […]
Loud and angry
“The problem with requiring people to be loud and angry to get things done is that you’re now surrounded by people who are loud and angry.” Seth Godin in this blog. The beauty of working as a consultant is having the opportunity to experience many different corporate cultures. Seth’s blog reminded me of a small handful […]
New category added
The network and network management worlds are watching on with interest as the network virtualisation snowball gains momentum. Passionate About OSS has hosted many posts on this subject, so I have created a new category here (https://passionateaboutoss.com/category/virtualisation/) that will allow readers to find posts on this subject matter more easily. For the moment, I’ve excluded […]
Destroying civilization
“If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization.” Gerald Weinberg. Interesting perspective. It’s not just pointing a finger at programmers either. It’s effectively giving everyone in the software development industry a whack including business analysts, testers, etc. Some would say that software is first-of-its-kind, […]
Bright House Networks delivers NetCracker
NetCracker Drives Major BSS and e-Commerce Transformation for Bright House Networks. NetCracker Technology announced that Bright House Networks has completed the first phase of a large-scale, multi-phase BSS and customer experience transformation program. This program encompasses billing system consolidation and replacement, new CRM and e-commerce implementations, as well as a large managed services relationship. Bright […]
Redknee Supports Vodafone India
Redknee Supports Vodafone India’s Data Subscribers. Redknee Solutions Inc. announced that it is supporting Vodafone India to deliver the benefits of real-time charging to its Pan-India active prepaid and postpaid data subscribers. Vodafone India is leveraging the latest release of Redknee Unified Charging to boost its data subscribers’ adoption and enhance customer satisfaction. In addition, […]
Two sides to every story
“Every truth has two sides; it is as well to look at both, before we commit ourselves to either.” Aesop. As the old saying goes, there are two sides to every story. Equally, there are two sides to every OSS interface (or possibly more if you including middleware, etc). Each side of the interface tends […]
The mysterious missing #4
“What if a demon were to creep after you one night, in your loneliest loneliness, and say, ‘This life which you live must be lived by you once again and innumerable times more; and every pain and joy and thought and sigh must come again to you, all in the same sequence. The eternal hourglass […]
Products or services?
“A man without a smiling face must not open a shop.” Chinese Proverb. It seems logical that OSS vendors want their products to reach a critical mass, whereby they no longer rely on their own marketing efforts alone. They want to reach a point where other people / organisations are selling their products. There appears […]
OSS self-analysis
“A lot of people asked me if it was frustrating not having a clear specific diagnosis, but I didn’t mind, I just chose the most optimistic diagnosis.” Karen Duffy. Predictive analytics has become a bit of a cliche for the OSS industry, one which I’ve succumbed to using too (see these previous blogs as but […]
Nobody will pay you to solve your problems
“Nobody will ever pay you to solve your problems… but they’ll line up if you can solve theirs.” Ramit Sethi. OSS were originally designed to coordinate and streamline network management processes for CSPs. OSS helped CSPs solve operational problems. They still do. Keeping Ramit Sethi’s quote in mind, if we have a customer that needs […]
Redknee Signs $6M deal in APAC
Redknee Signs $6 Million Dollar Order in APAC for Innovative Energy Retail Solution. Redknee Solutions Inc. announced that a leading national corporation and service provider in Asia Pacific has signed a deal for $6 million dollars with Redknee to support its growth in the energy retail sector. This is a significant deal that will equip […]
SaskTel International offers SaaS OSS suite
SaskTel International serves up new SaaS OSS suite. SaskTel International (SI), a leading-edge communications software and services solution provider, has announced the launch of a robust suite of Operations Support System (OSS) software solutions via a new Software-as-a-Service (SaaS) model. The SaaS-enabled software provides Communications Service Providers (CSPs) with a flexible approach to drive the […]
Your OSS elevator pitch
“While some seem to have a knack for this sort of thing, most of us fail miserably at this most basic sales skill – explaining what we do for a living.” Sean Rosensteel. How do you describe what you do for a living? Does your audience look dazed and confused when you describe what an […]
RCN Goes Live with NetCracker
RCN Goes Live with NetCracker Next-Generation Revenue Management. NetCracker Technology announced that RCN, a U.S.-based provider of high-speed Internet, digital TV, telephone and business communications services, has gone live with an upgrade to NetCracker’s next-generation Revenue Management solution. RCN is a leading, competitive cable provider focused largely on key metropolitan markets, such as New York […]