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The book is now available! Mastering your OSS

My OSS book, entitled "Mastering your OSS" is finally available to the market. Click on the image below to take a closer look. For the next two weeks only, I'm offering an extra US$10 off the purchase price to readers of this blog. Just send me an email or a note via the Contact Page and I'll send you the discount code. . The link again…

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1,000 things to avoid a Frankenstein OSS

"People think focus means saying yes to the thing you’ve got to focus on. But that’s not what it means at all. It means saying no to the hundred other good ideas that there are. You have to pick carefully. I’m actually as proud of the things we haven’t done as the things I have done. Innovation is saying ‘no’ to 1,000 things" Steve Jobs. The…

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Vendor selection reference checks

"Weaknesses seem to stick in my mind ... I'd have to really think about any strengths" Actual reference check response. An past customer of mine recently asked for some guidance on what questions he (a representative of a CSP) should be asking his counterpart CSP that has already selected the OSS vendor that he's evaluating. I suggested that the following are the major classifications of questions…

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The proven way to add value

"The proven way to add value. Do extremely difficult work. That seems obvious, right? If you do something that's valued but scarce because it's difficult, you're more likely to be in demand and to be compensated fairly for what you do. The implication is stunning, though: When designing a project or developing a skill, seek out the most difficult parts to master and contribute. If it's…

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Clarity extends suspension on ASX

Clarity announces extension of suspension from the Australian Stock Exchange (ASX). Clarity OSS Limited announced that it has extended the suspension of its shares until 5:00PM on Wed 21 May, 2014 ("Extension Period"). At Clarity's request, on 14 May 2014, shares in Clarity were suspended until 5:00PM on 19 May 2014 when it was anticipated that negotiations with a potential purchaser would have crystallised into a…

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MANO-a-MANO OSS DNA

"The king is dead, long live the king!" Management and Orchestration (MANO) is one of the key components of ETSI's NFV specifications. Some believe it and other cloud management approaches will spell the death of OSS as we know it (although NFV topology diagrams show the NFV Orchestrator connecting to higher-order B/OSS). After all, it will likely revolutionise the management and orchestration of "cloud" resources of…

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A reader’s question – Implementation sequence

"I’d like to get your thoughts on how to execute an OSS transformation program. As the OSS (or the OctopOSS as you put it) is made up of Fulfillment, Assurance and Inventory as major pillars / building blocks, it would be quite a big task implementing all these all at once. Should the program start with certain pillars first before others? Any dependencies that need to…

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The two lungs of next-gen OSS

"Here we have a baby. It is composed of a bald head and a pair of lungs." Eugene Field. Many of you by now have seen the freight-train of network virtualisation (cloud, SDN, NFV) rapidly approaching the Telco space. Many in the communications technology world are salivating at the opportunity to leverage cloud-style concepts such as orchestration, abstraction, automation, rapid turn-up / tear-down, etc to revolutionise…

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Cincinnati Bell and NetCracker Extend

Cincinnati Bell and NetCracker Extend Managed Service, Data Center Hosting, and Application Development Agreement Through 2020. NetCracker Technology announced that Cincinnati Bell will extend its professional service and data center hosting agreement with NetCracker through the year 2020 in order to ensure a steady cost structure for key processing, support functions and applications development for its mission-critical IT systems and infrastructure. With headquarters in Cincinnati, Ohio,…

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Counter-intuitive OSS

"Cognitive psychology has shown that the mind best understands facts when they are woven into a conceptual fabric, such as a narrative, mental map, or intuitive theory. Disconnected facts in the mind are like unlinked pages on the Web: They might as well not exist." Steven Pinker. A number of colleagues and I attended a 3-day course provided by a vendor last week. It was a…

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Natural Language Processing

"If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart." Nelson Mandela. In a post from over a year ago entitled "I/O, I/O, it's off to work I go" I spoke about using advanced techniques for interacting with your OSS, including gesture computing. Natural language processing (NLP)…

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SDN outliers

"What’s caused the biggest evolution in SDN is the realization that very few organizations really have the desire, skills and incentives to write a new class of applications to a published API to program the network. These users are outlying use cases compared to the vast majority of organizations just looking to automate IT tasks, accelerate application deployment, make their cloud networks more flexible, and better…

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Exciting news

"I still encourage anyone who feels at all compelled to write to do so. I just try to warn people who hope to get published that publication is not all it is cracked up to be. But writing is. Writing has so much to give, so much to teach, so many surprises. That thing you had to force yourself to do---the actual act of writing---turns out…

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Maintenance mode

"I'm high maintenance, but I'm worth it." Lara Logan. Funny. Does this ring true for OSS too? :D Network and equipment maintenance causes quite a few dilemmas for OSS products and their operators too. Here are a few tips to consider: Performing maintenance or network topology change often causes an alarm storm for the operators to deal with. Having the ability to mark devices with a…

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Double-byte characters

"A double-byte character set (DBCS) is a character encoding in which either all characters (including control characters) are encoded in two bytes, or merely every graphic character not representable by an accompanying single-byte character set (SBCS) is encoded in two bytes... A DBCS supports national languages that contain a large number of unique characters or symbols (the maximum number of characters that can be represented with…

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High-rise OSS

"Multi-tenancy is an architecture in which a single instance of a software application serves multiple customers. Each customer is called a tenant. Tenants may be given the ability to customize some parts of the application, such as color of the user interface ( UI) or business rules, but they cannot customize the application's code." WhatIs.com. Multi-tenancy is becoming an increasingly important concept for OSS in the…

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Single sign-on (SSO)

"I certainly am interested in accessibility, clarity, and immediacy." Paul Muldoon. Single Sign-On (SSO) is a means of simplifying user access to a suite of different applications, such as the suite of tools that usually comprise a CSP's OSS. It allows the user to authenticate once and credentials are propagated through other systems after the initial log-in. The interesting part of SSO is how it supports…

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Vivacom Selects NetCracker

Vivacom Selects NetCracker’s Real-time Transaction Platform to Monetize Quad-Play Services. NetCracker Technology announced that Vivacom, Bulgaria’s leading quad-play service provider, has agreed to upgrade to its real-time, converged BSS platform , including a five-year extension and professional services agreement. As a result of this upgrade, Vivacom will enable real-time transaction capabilities for its mobile, fixed-line, broadband and pay-TV services, all from a single platform.

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Audit trails

"Uncontrolled access to data, with no audit trail of activity and no oversight would be going too far. This applies to both commercial and government use of data about people." John Poindexter. Audit trails are a way of tracing back through the logs of historical activities undertaken through your OSS tools. The easy approach for vendors to provide this functionality is to provide logs on the…

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Total Cost of OSS Ownership

"It's not what you pay a man, but what he costs you that counts." Will Rogers. Similarly, it's not what you pay for an OSS but what it costs that counts. Total Cost of Ownership (TCO) is a useful model when evaluating OSS projects because it considers the direct and indirect costs (CAPEX and OPEX) relating to an investment in your OSS. To some extent, direct…

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NetworkMining announces product release

NetworkMining announces the latest version of its network assurance application. NetworkMining, an independent supplier of IP & optical network mediation software, announced the latest version of its network assurance application. This application introduced two new features: shared risk groups (“SRG”) and support of multi-NMS operations. NetworkMining’s network assurance software is based on its network mediation software that federates network resource data from multiple master data sources…

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