“I certainly am interested in accessibility, clarity, and immediacy.”
Single Sign-On (SSO) is a means of simplifying user access to a suite of different applications, such as the suite of tools that usually comprise a CSP’s OSS. It allows the user to authenticate once and credentials are propagated through other systems after the initial log-in.
The interesting part of SSO is how it supports the granting of different privileges and functionalities to the different applications within an OSS suite. For example, one operator may require read and write administrator access to the inventory management system, whilst another operator may only be allowed read access to transmission devices within the inventory management system.
It makes life much easier for your OSS administrators if they can control privileges, grants and data access, as well as control of account details, from a single location rather than having to propagate through a multitude of systems.
Do your administrators have this luxury? Will they in your next generation of OSS?