OSS Procurement Events: Buyers do Judge the Book by the Cover
One of the things I love about my job is all the vendor demos I get to see. Product demos are one of the four important steps in the “inverted pyramid” vendor selection process we follow with our carrier and utility clients as we go about finding a best-fit new OSS and/or BSS solution for […]
Applying ‘The 4-Hour Workweek’ to OSS: Lessons I Learned about Market Testing, Prototyping and Automation
Have you read the book, “The 4-hour work week” by Tim Ferris? It was one of those relatively rare books that inspired a complete mindset shift and new ways of working for me. It’s one of the many books that have nothing to do with OSS (at face value), but have so many learnings for […]
Will the Age of AI and Automation cause a rethink in OSS Licensing Models?
Over the years, we’ve been involved in many OSS procurement events and have seen a variety of different pricing models proposed by vendors. Being software, most vendors have quite a lot of pricing flexibility (others, not so much!). Naturally, pricing models can significantly influence a company’s decision to select one vendor over another so I’m […]
When it comes to OSS, are you a Tigger or an Eeyore?
I was listening to a group of telco experts on a podcast the other day. As they were talking, I kept picturing the image of Eeyore – you know, the donkey from A.A. Milne’s “Winnie-the-Pooh” stories with an overly pessimistic outlook on life. Sources: https://getwallpapers.com The podcast was just soooo gloomy. Channeling Eeyore, I’ll paraphrase: […]
Closing the OSS Buyer / Seller chasm – When the most expensive thing about your OSS product isn’t your price (part 7)
Earlier in the year, we wrote a series of articles about the chasm that exists between OSS/BSS buyers and sellers (pt1, pt2, pt3, pt4, pt5, pt6). “The chasm” is best exemplified by the situation where a buyer (eg carrier) desperately needs a new OSS and a seller (eg a software vendor) desperately wants to sell their OSS to the […]
Can OSS manage comms networks, data centres and renewable energy sources?
Have you noticed that just a few people are writing about AI lately? No? None? Never seen an article about AI? Almost every article I read these days has strong undertones (or overtones) about AI. It’s almost as impossible to miss as when Sam Altman was abruptly ousted from his position by OpenAI’s board of […]
From Telco to HellCo to HellNoCo
Late last week we published an article, “From Telco to HellCo: I’m the CEO of a large telco. I want to destroy it as fast as I can.” Based on all the feedback, you could say that it seemed to resonate! Using Charlie Munger’s Inversion Technique, we suggested 21 ways to kill off a large […]
From Telco to Hellco: I’m the CEO of a large telco. I want to destroy it as fast as I can
Many of the telco industry’s fittest and finest have just returned from a week in Copenhagen at TM Forum’s flagship event, DTW24. Iain Morris of Light Reading suggests in an article that Copenhagen is an apt location for the event because many industry representatives are “in little mermaid land.” The tone of his article is […]
Can LLMs help us to reimagine what the OSS of the future looks like?
I love blogs. One of the amazing things about them is that it allows you to hear the wisdom of exceptional individuals who you’d otherwise never have access to or ever have the chance to meet. They’re the best mentors you never had. One example of that was in last week’s post from David Heinemeier […]
Steve Jobs Said 1 Habit Separates the Doers From the Dreamers
This article by Jeff Haden in Inc Magazine, “30 Years Ago, Steve Jobs Said 1 Habit Separates the Doers From the Dreamers,” has made me re-think the way I work, but also reconsider the way the OSS / telco industry works. “One of my least favorite things to do is ask for help. Not only […]
Listening to the Customer: How can we create more value for you?
We’ve just started an exciting new project in the last couple of weeks and have had some great workshops with the client’s exec & project teams. This client has an ambitious target of multiplying their revenues several-fold over the next few years. The systems transformation we’re planning will be a fundamental building block to help […]
9 rainmaker techniques that help to deliver OSS/BSS transformations
If you’re a technologist (eg enterprise architect, developer, BA, tech PM, CTO, etc) who has been tasked with implementing significant technological and business transformation in a company accustomed to stasis or incremental changes, effective persuasion is crucial. We’ve spoken previously about the importance of rainmakers, how they’re the real heroes behind OSS-led transformations. As described […]
Future Scenario Planning: The “Open Tech Frontiers” Scenario (part 4)
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be ready for possible future situations by using Peter Schwartz’s scenario planning technique. Using this technique, we’ve identified four possible future scenarios for telco based on two high-impact variables (tech growth […]
Future Scenario Planning: The “Regulated Innovation” Scenario (part 3)
We’ve embarked on a journey of trying to plan for the future of OSS/BSS, not by predicting the future, but by seeking ways to be ready for possible future situations by using Peter Schwartz’s scenario planning technique. Using this technique, we’ve identified four possible future scenarios for telco based on two high-impact variables (tech growth […]
Future Scenario Planning: Four Possible Scenarios (part 2)
As discussed in the previous article, “Future Scenario Planning: Have you given up on doing an OSS transformation? (part 1)” part of the fun of OSS/BSS transformation is trying to imagine the future environment, 5-10 years from now, when your transformed OSS/BSS is still servicing the needs of your future stakeholders. But what does that […]
Future Scenario Planning: Have you given up on doing an OSS transformation? (part 1)
Earlier in the week, a friend mentioned he was reading “Alchemy” by Rory Sutherland. It’s not an OSS book per se, but does provide some great examples for helping us think in original ways – a must-have skill for any OSS practitioner! “Alchemy” helps with some really lateral ways for re-framing problems. In one example, […]
The Telco DAO (TDAO): Does it represent the future of telco business models?
In recent articles, we’ve discussed how Private Equity (PE) could help to reshape the struggling telecommunications business models and how OSS/BSS stacks touch almost every part of a telco business model without most people even realising it (as per the diagram below). We’ve also discussed how the pragmatism of Tier-2 telco thinking could be a […]
The OSS/BSS-led playbook for Private Equity-based improvement of the telco industry
In recent years, we’ve seen a rise in traditional telecommunications providers selling off tranches of tower assets. These sell-offs have likely occurred for a variety of reasons – to help fund 5G roll-outs, to pay down debt, to invest in further digital transformation projects, etc. In short, capital demands / ambitions appear to often exceed […]
No telco wants to buy an OSS/BSS
When you’re a senior exec in a telco and you’ve been made responsible for allocating resources, it’s unlikely that you ever think, “gee, we really should give our operations teams some new operations systems (OSS/BSS) to work with.” It would be nice if they did, but that’s just not what they’re thinking about. For the […]
Technology proliferation: Navigating across the OSS savannah
Back in my early days of OSS, I knew there was soooo much to learn. As the signpost below suggests, as well as the OSS applications themselves, there were also adjacent / related fields like databases, networks, services, architecture, programming, and so much more. Pretty daunting! But after a few years in the industry, I […]