Fresh and frozen data
“Identifying which data is best used ‘fresh’ and which is best ‘frozen’ and retained for post analysis is a technique operators need to master. Effective exploitation of fresh and frozen data opens up opportunities for innovation and differentiation. Personalized experiences based on each individual customer’s own interests, behaviour, geography and unique circumstances should drive loyalty.” […]
What iCUB means to OSS
“The iCub is the humanoid robot developed at IIT as part of the EU project RobotCub and subsequently adopted by more than 20 laboratories worldwide. It has 53 motors that move the head, arms & hands, waist, and legs. It can see and hear, it has the sense of proprioception (body configuration) and movement (using […]
The multi-utility model
“Many connection providers use outdated manual procedures for design, sizing, costing and build rather than embrace new technology. Few companies have so far adopted a GIS-driven (Geographic Information System) approach to design and build that allows more accurate designs more quickly and can inform other processes such as sizing, costing and overall customer service.” Davis […]
IoE or EoI
“We have a good shot at becoming the number one IT company in the world. That’s clearly our goal.” John Chambers, CEO of Cisco. Cisco is certainly getting word out about how an IoE (Internet of Everything) is going to change the IT / networking world with its massive growth in networked sensors. But I […]
CSP vs OTT
“Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital.” Jeff Bezos. In yesterday’s blog, we cited a report indicating that CSPs across the globe could lose up to $172 Billion in revenues from voice and messaging services. The implication is that OTT (Over the […]
Carrier SDN
“Carriers could have a couple of different viewpoints [on SDN]. One is we’ve gotta do something on our equipment costs because they’re not going down as fast as traffic is going up. Others say I want to compete with the data centre operators, the cloud providers. Others say I just want greater service velocity. I […]
More structural holes
“…When the familiar pen-and-paper methods of self-analysis are enhanced by sensors that monitor our behavior automatically, the process of self-tracking becomes both more alluring and more meaningful.” Gary Wolf. In yesterday’s blog, we presented this image, which shows the gaps in EMC’s social networks that prevent “perfect” information flow across their orgnas. The other message […]
Structural Holes and Sociograms
“The best ideas lose their owners and take on lives of their own.” N. Bushnell. In yesterday’s blog, we discussed a new product to infuse innovation more deeply within a CSP via its OSS, partly based on the concept of EMC|ONE. On the back of EMC’s work, they propose “Ron Burt’s theory of structural holes […]
Institutionalised Innovation
“There are no old roads to new directions.” The Boston Consulting Group. It seems apparent to me that the most successful companies are also the best at harnessing innovation. I guess there is no commoditisation at the bleeding edge. And by “harnessing,” I mean establishing an environment where innovation activities are not just ad-hoc or […]
Global Warming hits OSS
“Scientists have been warning about global warming for decades. It’s too late to stop it now, but we can lessen its severity and impacts.” David Suzuki. We’ve all heard the stories of global warming leading to increasing occurrences of cataclysmic weather events. Further to yesterday’s blog about big data and the ever-increasing data flowing through […]
Body Area Networks (BAN)
“Over the last decade, developments in miniaturization and low-powered electronics have led to the development of wireless sensor networks (WSNs), which are computational systems with the ability not only to sense their environments, but also to process and communicate the data obtained using a wireless channel. This book focuses on a specific class of WSNs, […]
Customer experience storyboards
“I do all my work by storyboard, so as I draw the storyboard, the world gets more and more complex, and as a result, my North, South, East, West directions kind of shift and go off base…” Hayao Miyazaki. Does your B/OSS have the ability to track each interaction relating to a customer, through all […]
Augmented technicians
“Google has a plan. Eventually it wants to get into your brain. “When you think about something and don’t really know much about it, you will automatically get information,” Google CEO Larry Page said in Steven Levy’s book, “In the Plex: How Google Thinks, Works and Shapes Our Lives.” “Eventually you’ll have an implant, where […]
Mobile field workforce
“True intuitive expertise is learned from prolonged experience with good feedback on mistakes.” Daniel Kahneman. The field workforce is one of the most important components of any CSP but is often forgotten by OSS exponents. Afterall, they are the ones who go to site and physically touch the network every day – they build it, […]
M2M Management
“The machine does not isolate man from the great problems of nature but plunges him more deeply into them.” Antoine de Saint-Exupery. Many are wondering what the M2M acronym means for their OSS. M2M, or Machine to Machine, is sometimes touted as one possible saviour for CSPs that are losing revenues from their traditional cash cows […]
Gamified Learning
“An investment in knowledge pays the best interest.” Benjamin Franklin. In an earlier post, the question of using gamification as a means of learning was posed In another earlier post, knowledge bases were discussed. And in a third post, the concept of an OSS apprenticeship was proposed. In today’s post, let’s discuss a product concept […]
An OSS takes flight
“Heights by great men reached and kept were not obtained by sudden flight but, while their companions slept, they were toiling upward in the night.” Henry Wadsworth Longfellow. 110 years ago today, the Wright Brothers made the first manned flight, a well known story. Not quite so well known is the story of Samuel Langley, […]
QoOSSS (Quality of OSS Service)
“A communications network forms the backbone of any successful organization. These networks transport a multitude of applications and data, including high-quality video and delay-sensitive data such as real-time voice. The bandwidth-intensive applications stretch network capabilities and resources, but also complement, add value, and enhance every business process. Networks must provide secure, predictable, measurable, and sometimes […]
No more network data synch? (part 2)
“Sometimes you are in sync with the times, sometimes you are in advance, sometimes you are late.” Bernardo Bertolucci. Yesterday we spoke of the OSS of the future not having an offline database that needs to be synchronised against network assets regularly. As we all know, data synch is one of the banes of an […]
No more network data synch?
“The agendas on the management side of the table now are not in sync like they used to be because you have vastly different entities supplying programming to networks.” Dick Wolf It’s funny how that quote sounds so relevant to network management platforms on software-defined networks yet has nothing to do with it. But I […]