Gamified Learning
“An investment in knowledge pays the best interest.” Benjamin Franklin. In an earlier post, the question of using gamification as a means of learning was posed In another earlier post, knowledge bases were discussed. And in a third post, the concept of an OSS apprenticeship was proposed. In today’s post, let’s discuss a product concept […]
An OSS takes flight
“Heights by great men reached and kept were not obtained by sudden flight but, while their companions slept, they were toiling upward in the night.” Henry Wadsworth Longfellow. 110 years ago today, the Wright Brothers made the first manned flight, a well known story. Not quite so well known is the story of Samuel Langley, […]
QoOSSS (Quality of OSS Service)
“A communications network forms the backbone of any successful organization. These networks transport a multitude of applications and data, including high-quality video and delay-sensitive data such as real-time voice. The bandwidth-intensive applications stretch network capabilities and resources, but also complement, add value, and enhance every business process. Networks must provide secure, predictable, measurable, and sometimes […]
No more network data synch? (part 2)
“Sometimes you are in sync with the times, sometimes you are in advance, sometimes you are late.” Bernardo Bertolucci. Yesterday we spoke of the OSS of the future not having an offline database that needs to be synchronised against network assets regularly. As we all know, data synch is one of the banes of an […]
No more network data synch?
“The agendas on the management side of the table now are not in sync like they used to be because you have vastly different entities supplying programming to networks.” Dick Wolf It’s funny how that quote sounds so relevant to network management platforms on software-defined networks yet has nothing to do with it. But I […]
Outside plant data synch
“Passivity is fatal to us.” Mao Zedong. In a blog written a year ago today, we discussed some of the challenges in maintaining data synchronisation from your outside plant, your passive network, your pits, pipes and cables, because they have no programmatic interface. Without the mechanism for automated feedback via a programmatic interface, the CSP […]
Virtualisation meets Big Data
“When a match has equal partners then I fear not.” Aeschylus. The major OSS of the nineties and noughties can be categorised as centralised, structured (ie built on relational databases and modelling connection-oriented services) and not-quite-realtime. I envisage the next generation will be distributed, unstructured (ie virtualised and with rapid shifts in data sources) and […]
Slice and dice
“Today knowledge has power. It controls access to opportunity and advancement.” Peter Drucker. Permissions are an important part of an OSS, particularly in a carrier with many different operational groups. They are the mechanism that only allows a user to access the parts of the OSS, or its data sets, that are necessary for their […]
The B/OSS banking ecosystem
“One can envisage that future banks will run themselves general ledgers, treasury systems, product catalogues – other IT systems will be outsourced to specialized digital services providers. Most of interactions with customers, including CRM, electronic payments, sales channel support, and client reporting will form a part of external digital environment: Banks will deliver their products to […]
The OSS world moves Eastwards
“The centre of gravity of the world economy is the geographic hotspot of income generation based on the distance weighted gross domestic product of 700 locations (Quah, 2011). In 1980 the hotspot was in the Atlantic Ocean midway between the economic powerhouses of Europe and the United States. However, today the hotspot is over Saudi Arabia […]
Self Organising Networks (SON)
“A Self-Organizing Network (SON) is an automation technology designed to make the planning, configuration, management, optimization and healing of mobile radio access networks simpler and faster.” Wikipedia. SON has been specified with mobile networks in mind, particularly LTE (Long Term Evolution) but could form a set of objectives for all future communications networks. As stated […]
Shifting from maintenance mode to innovation mode.
“IT as a service is a game changer. Because you now have components of the IT department existing in the cloud, you free your in-house IT staff to shift from a maintenance mode to an innovation mode. As such, your IT department can focus on achieving business goals, creating innovative solutions, and driving sales rather […]
Via The Telco (VTT) saves the telco?
“The measure of intelligence is the ability to change.” Albert Einstein. The OTT-T (Over The Top Threat) is ringing “destructive innovation” alarm bells in the ears of most global telcos. The OTT (Over The Top) play threatens to take the cream off the top, relegating CSPs to commoditised bandwidth providers whilst remaining capital intensive (it’s […]
I have a dream
“A dreamer is one who can only find his way by moonlight, and his punishment is that he sees the dawn before the rest of the world.” Oscar Wilde. As discussed yesterday, I have a dream when it comes to system interfaces. Interfaces will be able to be constructed by mere mortals, not only by […]
The graph-data model
“Graph databases are based on graph theory. Graph databases employ nodes, properties, and edges. Nodes are very similar in nature to the objects that object-oriented programmers will be familiar with.” Wikipedia entry on Graph Databases. I believe that Graph data models represent the likely future for OSS. And I’ve long held the belief that flexible […]
Study the behaviours, needs and frustrations of your customers
“It is my belief that it is not possible to invent truly original ideas if you absorb too much of that that you wish to differentiate yourself from. As I said, don’t overly study the competition. Study instead the behaviours, needs and frustrations belonging to your customers. Build a culture and environment that nurtures creativity […]
Data overload – an OSS opportunity
“The Ericsson Mobility Report found that mobile data traffic is expected to grow by 12 times between 2012 and 2018.” The quote is a sub-set of yesterday’s but I thought I’d drill down on one important prediction – that mobile data traffic will grow by twelve times in six years. This indicates that as individuals, […]
OSS takes over the world
“In 1900, Smithsonian Institution curator John Elfreth Watkins wrote an article for The Ladies’ Home Journal, entitled “What May Happen in the Next Hundred Years,” filled with predictions that many of his readers probably scoffed at as ridiculously improbable… But what’s more impressive is the extent to which Watkins’ vision of the future actually has […]
The rise of non-traditional OSS
“You will either step forward into growth or you will step back into safety.” Abraham Maslow. B/OSS started out servicing only the biggest of telcos, starting with AT&T. Then they migrated to the smaller carriers, then ISPs and the march continues. As electronic business and related digital communications are increasingly built into the business models […]
Using gamification in OSS
“Gamification enables you to drive, measure, and reward high-value behaviors by customers or employees. Game mechanics leverage design and behavioral psychology principles inherent in today’s social games to drive and reward specific user behaviors in business environments. Smart gamification elements—such as points, achievements, levels, leaderboards, missions, and contests—can be employed to drive desired behaviors on […]