The OctopOSS needs innovation and evolution to become all that it can be
“Entrepreneurs and their small enterprises are responsible for almost all the economic growth in the United States.” Ronald Reagan. Speaking with many of the large OSS vendors, it seems that the tier-one Telco and Utility market is still their prime sales and marketing focus, not to mention their product development focus. Interestingly, I wonder whether […]
“Software-defined networking (SDN) and network functions virtualization (NFV) create new management challenges that can’t be addressed with current operations support systems (OSSs). SDN and particularly NFV – which is emerging as the larger, “umbrella” concept – are therefore encouraging new companies, with new network management approaches, to enter the market, while causing established players to […]
“The trouble with the future is that it usually arrives before we’re ready for it.” Anonymous. It strikes me that there are a lot of network experts in the world but there aren’t very many OSS experts, relatively. As such, OSS is a relatively more immature market in terms of the brainpower that has been […]
“So, what have these uber-successful, self-disciplined people figured out that we haven’t? I’ve worked with these people one-on-one, and I can assure you they don’t enjoy self-discipline any more than the rest of us. It’s not that they find it easier to do things that most people don’t like doing; it’s that they think differently about […]
“The problems you’ve got left… are probably the difficult ones. We’d all like to find discount answers to our problems. Organizations, governments and individuals prefer to find the solution that’s guaranteed to work, takes little time and even less effort. Of course, the problems that lend themselves to bargain solutions have already been solved. What […]
“Network Virtualisation must…. De-couple Reproduce Automate“ Matt Berry in a presentation discussing VMware NSX. The link above takes you on a great presentation of network virtualisation in general, but VMware’s specific instantiation, NSX. The flexibility of these types of network changes will similarly impact the flexibility that your OSS will need to achieve. Can your […]
“Thank your customer for complaining and mean it. Most will never bother to complain. They’ll just walk away.” Marilyn Suttle. The customer is the single most important component of a CSP and customer support will be the next competitive battleground (if it wasn’t already). But are there any B/OSS that give a CSP’s call centre […]
“A task model is a description of the activities users perform in order to reach their goals. Task models can represent both real-world and digital activities. They help you understand how your product can fit into the users’ lives. User journeys are a method of expressing the ideal route for your product to facilitate these […]
“The people who get on in this world are the people who get up and look for the circumstances they want, and if they can’t find them, make them.” George Bernard Shaw. Here’s my list of reasons why to choose a career in OSS: If you have ambitions to reach a senior position in a […]
“Watch the product life cycle but more important watch the market life cycle.” Phillip Kotler. In yesterday’s blog “What must I do today?” and an earlier post entitled “The television analogy” I spoke of the parallels between the television and the telecommunications industry. I have a few diagrams / tables to elaborate today. The standard […]
“When you cease to make a contribution, you begin to die.” Eleanor Roosevelt. It’s a regular topic of conversation here (and elsewhere too of course), that CSP’s revenue streams are under pressure. CSPs have been in the game of selling technology-based services traditionally but just as we’ve seen in the television industry (please see earlier […]
“Design is the fundamental soul of a man-made creation that ends up expressing itself in successive outer layers of the product or service.” Steve Jobs. Last week I played a game of conjecture in Massive Inflection Point, asserting what a next generation OSS should consist of based on a set of game-changing technologies coming through. […]
“The first step towards getting somewhere is to decide that you are not going to stay where you are.” J.P. Morgan. At their core, OSS and BSS are primarily about efficiency. They are tools to make the management of the following (and many more) easier and more efficient: Order entry Alarm / event management Service […]
“The race is on for the carriage standard for the IoT’s (Internet of Things). WiFi, 3G, LTE, Weightless are all candidates. Then there’s the short range stuff like Bluetooth LE, NFC, the list goes on. Interesting to see some of the alternates emerging to WiFi. A company Nuel in the UK have just released an […]
“A strategic inflection point is a time in the life of business when its fundamentals are about to change. That change can mean an opportunity to rise to new heights. But it may just as likely signal the beginning of the end.” Andrew S. Grove, Only the Paranoid Survive. Let me start today by asking […]
“Identifying which data is best used ‘fresh’ and which is best ‘frozen’ and retained for post analysis is a technique operators need to master. Effective exploitation of fresh and frozen data opens up opportunities for innovation and differentiation. Personalized experiences based on each individual customer’s own interests, behaviour, geography and unique circumstances should drive loyalty.” […]
“By approaching my problems with “What might make things a little better?” rather than “What is the solution?” I avoid setting myself up for certain frustration. My experience has shown me that I am not going to solve anything in one stroke; at best I am only going to chip away at it.” Hugh Prather. […]
“The iCub is the humanoid robot developed at IIT as part of the EU project RobotCub and subsequently adopted by more than 20 laboratories worldwide. It has 53 motors that move the head, arms & hands, waist, and legs. It can see and hear, it has the sense of proprioception (body configuration) and movement (using […]
“Many connection providers use outdated manual procedures for design, sizing, costing and build rather than embrace new technology. Few companies have so far adopted a GIS-driven (Geographic Information System) approach to design and build that allows more accurate designs more quickly and can inform other processes such as sizing, costing and overall customer service.” Davis […]
“We have a good shot at becoming the number one IT company in the world. That’s clearly our goal.” John Chambers, CEO of Cisco. Cisco is certainly getting word out about how an IoE (Internet of Everything) is going to change the IT / networking world with its massive growth in networked sensors. But I […]
