“You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do.”
A high percentage of the population has a fear of change – made up of their constituent fears including fear of the unknown, fear of failure, fear of loss, fear of leaving a comfort zone. Since OSS projects introduce many changes, establishing methods for overcoming the fear of change is an oft overlooked task for the project team.
Regular readers of my blog will notice that I’m a strong advocate of building a sand-pit environment (ie a cut-down version of the end implementation) as one of the many change management mechanisms needed to release your OctopOSS into the wild.
Giving the customer early access to a sandpit environment in which they can try out their daily activities allows the customer to try the tools in a non-production environment. It also allows them to provide feedback early in the development life-cycle, where variations tend to be cheaper than when nearing project completion.