“They (customers) don’t want quarter-inch bits. They want quarter-inch holes.”
Leo McGinneva.
As alluded to in McGinneva’s quote above, OSS are only a means to an end.
A customer doesn’t want a Performance Management tool. They want to ensure their network is performing efficiently and reliably. If a better approach comes along, there might no longer be a need for the traditional Performance Manager tool.
Your OSS might have lots of features, but what is the essence of what the customers or users really need?
As a starting point, remove the concept of features and ask the question, “What can a business case be built around?”
Examples might include the ability to:
Standing out in a highly saturated and fragmented OSS market can be really difficult. We’re regularly involved in bake-offs where we see dozens of OSS
One of the things I love about my job is all the vendor demos I get to see. Product demos are one of the four
Have you read the book, “The 4-hour work week” by Tim Ferris? It was one of those relatively rare books that inspired a complete mindset
Over the years, we’ve been involved in many OSS procurement events and have seen a variety of different pricing models proposed by vendors. Being software,
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
