“The marriage of high-speed IP-based network infrastructure and the new generation of IT support systems will ultimately lead to a greater focus on areas such as customer experience, business intelligence and innovative ways of dealing with network congestion.”
Peter Dykes.
Peter has hit the nail on the head in his quote above, from a post on telecoms.com.
We’re in a period of major change in the carrier world where customer experience, BI, congestion and data mobility are the next differentiators. For many traditional B/OSS vendors, these are new concepts that their base constructs don’t cater for. This means major development undertakings will be required by many vendors, which will require significant investment.
Acquisitions and SaaS models are possible alternatives for those who aren’t already well advanced in development of toward these constructs. As a result the evolution of the B/OSS market will continue to fascinate us in coming years.
We recently discussed how the “Ultimate Game,” a study in behavioural psychology, might help to explain why there tends to be less initial animosity between
The great thing about the holiday period is you often get the chance to step away from business as usual (BAU) activities. As customer projects
Last year, we published a series of articles about the chasm that exists between OSS/BSS buyers and sellers. “The chasm” is best exemplified by the
Whilst setting up for another new initiative this week I became aware that the PAOSS blog has just ticked past 1 million words. And that’s
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
