“User experience is everything. It always has been, but it’s undervalued and underinvested in. If you don’t know user-centered design, study it. Hire people who know it. Obsess over it. Live and breathe it. Get your whole company on board.”
Evan Williams, Co-Founder, Twitter.
Question for you all. Is user-centred design under-invested in within the OSS industry?
I’ve seen good and bad GUIs. Good and bad user experiences. Developers who are more adept at it than others.
But I can’t recall ever hearing of any vendor that has designers on-board whose sole role is to obsess over the user experience. To live it and breathe it.
Have you?
Earlier this week, I was lucky enough to be introduced to a talented RAN automation expert. He’s one of Australia’s foremost, hands-on, experts on SON
I was listening to a group of telco experts on a podcast the other day. As they were talking, I kept picturing the image of
Earlier in the year, we wrote a series of articles about the chasm that exists between OSS/BSS buyers and sellers (pt1, pt2, pt3, pt4, pt5, pt6). “The chasm” is
Actually, maybe a few related questions. As you’ve seen from recent articles such as this, I’m increasingly interested in the cross-over worlds of comms and
Here at Passionate About OSS, we are exactly that – Passionate About OSS (Operational Support Systems). We’re also passionate about BSS, NMS, or any other names you call the tools that help to operationalise your network.
2 Responses
G’day Ryan,
B/OSS UI design – “the story of my life for the last five months”!
Hi Evan
Got any great tips to share from all that you’ve learnt over those 5 months?