In Monday’s article, we suggested that the three technical factors that could get the big boss fired are probably only limited to:
- Repeated and/or catastrophic failure (of network, systems, etc)
- Inability to serve the market (eg offerings, capacity, etc)
- Inability to operate network assets profitably
In that article, we looked closely at a human factor and how current trends of open-source, Agile and microservices might actually exacerbate it. In yesterday’s article we looked at market-serving factors for us to investigate and monitor.
But let’s look at point 3 today. The profitability factors we could consider that reduce the chances of the big boss getting fired are:
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Ability to see revenues in near-real-time (revenues are relatively easy to collect, so we use these numbers a lot. Much harder are profitability measures because of the shared allocation of fixed costs)
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Ability to see cost breakdown (particularly which parts of the technical solution are most costly, such as what device types / topologies are failing most often)
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Ability to measure profitability by product type, customer, etc
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Are there more profitable or cost-effective solutions available
- Is there greater profitability that could be unlocked by simplification