Capturing design requirements

“I’ll need to know your requirements before I start to design the software.” Alice in this Dilbert comic. The Dilbert comic shown in the link above probably explains why many developers don’t want to get outside their fishbowl (reference to a recent blog entitled “Who Discovered Water?“) 🙂 Maybe this page will help you capture […]

Redknee signs orders in Americas

Redknee Signs $8 Million Dollars of Orders with Operator in the Americas. Redknee Solutions Inc. announced that a leading communications service provider (CSP) in the Americas region, has signed orders worth more than $8 million dollars. These new service agreements will enable the CSP to launch innovative data services and increase its competitive position in […]

Broader vs Deeper

“The only real life is the collective life of the race; individual life has no existence except as an abstraction.” Auguste Comte. Starting with the network layer, each step up the management hierarchy gives a shallower representation of device data, but a broader view of device connectivity. Or as described in an earlier post entitled […]

VIVO Signs Major Expansion with NetCracker

VIVO Signs Major Expansion of Billing Managed Services Agreement with NetCracker. NetCracker Technology announced that VIVO has agreed to a major expansion of its billing managed services relationship. Under this agreement, VIVO will replace and consolidate a legacy billing system responsible for its fixed-line data services for enterprises with its existing NetCracker billing managed service, […]

Are you ready to become obsolete?

“One of the most important skills I have found in leaders and candidates is what is often called “learning agility.” Learning Agility, a term coined by psychologists, simply describes your ability to rapidly learn new things.” Josh Bersin, here. Fig 1: Oxford Economics – SAP 2014 Talent Research Do you think the stat in the […]

Brocade Acquires Vistapointe

Brocade Acquires Vistapointe Visibility and Analytics Solutions for Mobile Network Operators. Brocade announced that it has acquired the network visibility and analytics technology assets in an all cash transaction from privately held Vistapointe, which has offices in the US, Ireland, and India. The Vistapointe technologies are software-based, carrier-grade network visibility and analytics solutions for mobile […]

Software in silicon

“The latest innovation with far-reaching implications for system performance is something called “software in silicon.” The concept is exactly as it sounds—putting software right into the chip for better, even faster performance.” John Soat on Forbes.com. As anyone who has worked with an OSS that has a large database can attest, OSS performance can be […]

Who discovered water?

“We don’t know who discovered water, but we know it wasn’t a fish.” Marshall McLuhan. If you’re completely immersed in your environment and you don’t push beyond its boundaries, it tends to become invisible, just as water is to a fish. And if it’s invisible, there is no sense of a need to improve that […]

Bathtub curve

“The bathtub curve is widely used in reliability engineering. It describes a particular form of the hazard function which comprises three parts: – The first part is a decreasing failure rate, known as early failures. – The second part is a constant failure rate, known as random failures. – The third part is an increasing […]

Ericsson acquires Fabrix Systems

Ericsson acquires Fabrix, for cloud video transformation. Ericsson announced it has entered into an agreement to acquire Fabrix Systems, a leading provider of cloud storage, computing and network delivery for video applications that today power some of the most advanced cable and telecom cloud DVR deployments. Fabrix Systems further extends Ericsson’s leading TV and media […]

Learning from the best

“Real confidence comes not from talking all you can, but from giving the best you can.” Milana May. Who are the best OSS operators in your organisation? How do you know they’re the best? Is your confidence in them derived by what they say? Or does your OSS produce the statistics that prove they’re the […]

Synthetic transactions

“Synthetic monitoring (also known as active monitoring) is website monitoring that is done using a web browser emulation or scripted recordings of web transactions. Behavioral scripts (or paths) are created to simulate an action or path that a customer or end-user would take on a site. Those paths are then continuously monitored at specified intervals […]

Redknee signs with Global Group Mobile Operator

Redknee Receives $6 Million Orders from Leading Global Group Mobile Operator. Redknee announced that it has received $6 million in orders for software and services from a leading global group mobile network operator. The orders will support the operator to launch innovative data services and advanced customer care capabilities to enhance the experience of its […]

Data Wrangling

“Data scientists, according to interviews and expert estimates, spend from 50 percent to 80 percent of their time mired in this more mundane labor of collecting and preparing unruly digital data, before it can be explored for useful nuggets.” Steve Lohr on NYTimes.com. A few months ago, we spoke of the Sexiest Job in the […]

Touchpoint explosion

“Machine learning is the science of getting computers to act without being explicitly programmed. In the past decade, machine learning has given us self-driving cars, practical speech recognition, effective web search, and a vastly improved understanding of the human genome.” Class synopsis for Stanford’s Machine Learning course on Coursera. In a recent post, we discussed […]

What Telco CMOs and CTOs are thinking

“Few (28%) [Telco CTOs] are likely to involve marketing in their technology strategy or vice versa (20%).” In a report commissioned by Comptel (Executive Summary shown below) covering an equal share of CMOs and CTO/CIOs at CSPs in the Asia-Pacific, EMEA and South American regions. What Telco CMOs and CTOs / CIOs Are Thinking in […]

Points of OSS Interconnect (POSSI)

“The basic technical protocols that have enabled the Internet to work in such a globally interconnected way are developed and shared openly by a community of engineers.” Rebecca MacKinnon. When evaluating OSS tools, I often look closely at the boundary cases… in a literal sense. OSS rarely operate in isolation. They gain power through interconnectivity, […]

Cloudification threatens OSS and BSS

“For companies like VM Ware and Microsoft no-one predicted that one of their biggest threats would come from an online book retailer, yet Amazon Web Services has upended the entire software industry. The challenges for VM Ware today or Apple nearly two decades ago are being repeated in many other industries as competitors appear from […]

Redknee Signs with Tier 1 APAC Operator

Redknee Signs $6 Million Dollar Order with Tier 1 APAC Operator. Redknee Solutions Inc. announced that a Tier 1 communications service provider (CSP) in Asia Pacific has placed an additional software expansion order, worth $6 million dollars, to support the growth in subscribers and data usage on its 4G/LTE network. The first expansion order for […]

Frenemies

“The idea of frenemies – or co-competition – isn’t new to the IT industry as we are in this period that we’ve called the tectonic shifts that are underway. All of us need to be somewhat careful about who’s our friends and who’s our enemies as we go through that period and be as nice […]