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SingTel Selects NetCracker and NEC to Deliver Comprehensive Service Layer Transformation for its Enterprise Business. NetCracker Technology and NEC Corporation announced that Singapore Telecommunications Ltd (SingTel) has selected them to transform the backend systems for its enterprise customers. The solution will automate and enhance SingTel’s end-to-end service fulfillment processes to enable its Group Enterprise to […]
“Shift No. 3: From Supply Focus to Demand Focus. OLD QUESTION: How can we improve the way we supply product in order to match supply and demand better, give the demand pattern? NEW QUESTION: How can we get earlier demand information or affect the demand pattern to match supply and demand?” Laura Ross Kopczak and […]
“Shift No. 2: From Physical Efficiency to Market Mediation. OLD QUESTION: How do we minimise the costs our company incurs in production and distribution of our products? NEW QUESTION: How do we minimise the costs of matching supply with demand while continuing to reduce the costs of production and distribution?” Laura Ross Kopczak and M. […]
“Shift No. 1: From Cross-Functional Integration to Cross-Enterprise too. OLD QUESTION: How do we get the various functional areas of our company to work together to supply product to our immediate customers? NEW QUESTION: How do we coordinate activities across companies as well as across internal functions to supply product to the market?” Laura Ross […]
“Supplying product to meet demand goes well beyond the question – Did we ship what the customer wanted today? It includes more strategic questions such as – How well do we work with our partners? Are we first to market with our new products? Do we embrace product variety or do we limit it because […]
“The CFO and his or her finance staff must be attuned to the drivers of the business, and must be able to work closely with operations management as well as with executive management to chart the financial and strategic impacts of prospective growth strategies.” CFO Research Services. As we often discuss, an OSS is no […]
CSG International Expands Relationship with Comcast. CSG Systems International, a global provider of interactive transaction-driven solutions and services, today announced that it has expanded and extended its relationship with Comcast Cable to provide residential billing services through June 30, 2019. Currently, CSG provides its end-to-end, pre-integrated customer care and billing solution to approximately two-thirds of Comcast’s […]
“Is your company focused on creating value — or on siphoning it off from others? Capturing value from other stakeholders by manipulating the competitive market process to the company’s advantage exposes a company to reputational or legal risks. It also can undermine corporate values. Value extraction is typically easier than developing a competitive advantage through […]
The team at TM Forum has been kind enough to start re-publishing content from PassionateAboutOSS.com on their Inform platform. Just in case you didn’t already know, TM Forum is a global trade association trusted by the world’s largest enterprises, service providers and suppliers to help them continuously transform to succeed in the digital economy.
“Social TV app Zeebox (recently rebranded as Beamly) thought it was doing the right thing by moving from a tabbed interface to a navigation drawer, but the results were catastrophic — customer engagement dropped by half! Zeebox scrambled to issue an update that restored the tabbed UI. A second attempt proved equally disastrous. What started […]
“We were trying to empower the networking people and the CIO in an organisation to add some value to bring to marketing, but we found that getting the digital marketing team or the CMO involved early on makes the sales cycle move a lot faster. And we found that, for a lot of our customers, […]
“Its supply chains were long and expensive – at one stage with 11,000 contractors Lego had more suppliers than Boeing used to build its aircraft! And its product development had become increasingly complex, with many product ranges involving such a wide range of choice – for example the Pirate figures had no less than 10 […]
Ericsson acquires MetraTech to accelerate cloud and enterprise billing capabilities. Ericsson announced it has entered into an agreement to acquire US-based MetraTech Corp., a provider of metadata-based billing, commerce and settlement solutions uniquely adaptable to multiple business models and industries. The acquisition includes all 140 employees and contractors comprising a team of highly-skilled software experts. […]
“The best way to systematize your business is to first do each job yourself. Find the best or preferred way to do each task, and create a system for doing it that way that is easy to follow. Repeat this process for every function of your business until every part is systematized..” Michael Gerber. The […]
“…with big data techniques we can start to find out where the clusters of [revenue generating businesses] and where the clusters of bad coverage are so you can be far more selective of where you rollout to.” Kevin Noonan. In yesterday’s blog, we discussed the likelihood of more OSS vendor suites containing large-scale network design […]
“The smart way to optimise infrastructure is to incorporate optimality into the design.” Geoff Prince. In a recent presentation by Mike Quigley, NBN Co’s departing CEO, he mentioned that OSS/BSS gave him his biggest nightmares. One of the NBN Co’s other significant problems he mentioned was the preparation of designs to service every home in Australia […]
“Multi-Technology Operations System Interface (MTOSI) is a standard for implementing interfaces between OSSs. Service providers (carriers) use multiple Operational Support Systems (OSS) to manage complex networks. Since the various parts of the network must interact, so must the OSSs. It is standardized by the Telemanagement Forum (TM Forum). The TMF Frameworx provides a set of […]
“Unlike connection oriented Subnetworks which often constitute the widespread transport layer (DWDM, SONET/SDH) shared by many network applications, connectionless Subnetworks such as Metro Ethernet are likely to be deployed as smaller “islands” dedicated to a single network application (e.g., multiple sites of a corporate customer).” TM Forum’s “SD1-44 Connectionless Technology Management.” Many OSS tools that […]
Sprint Selects NetCracker OSS to Support Rollout of Revolutionary Sprint Spark Network Technology. NetCracker Technology announced that Sprint has agreed to a multi-year agreement that will expand its use of NetCracker’s OSS solutions to support its Sprint Spark™ enhanced LTE rollout. Sprint Spark uses next-gen wireless technology to deliver a whole new level of mobile […]
“It is a good thing to follow the first law of holes; if you are in one, stop digging.” Denis Healey. Unfortunately it’s far too easy to find yourself in a hole on an OSS project. I have to admit that I’ve ended up in a few OSS holes myself. Even sadder, I have to […]
