Data Visualisations 4 – The basics

“A skilled author of data presentation will choose the right visualization to emphasize a message. The data, chart, and supporting descriptions will work in harmony to point out what is interesting. The reader simply goes along for the ride. Unfortunately this is the exception more than the rule. Many data products are a muddled mess […]

Big Data – Big Trust (part 2)

“To be trusted is a greater compliment than being loved.” George MacDonald. In yesterday’s blog, we spoke of the shades of grey that different users feel on the spectrum of free services versus secure/private services. We also spoke of the potential strategic advantage held by many traditional CSPs compared with their relatively newer Internet (OTT) […]

Big data – Big trust

“If you’re not paying for it (an app or service), you’re not the customer; you’re the product.” Adage. Declines in revenues from traditional services have CSPs scrambling to identify new revenue streams, often through very lateral approaches. The massive databases held by CSPs are one of their biggest assets even if they don’t appear on […]

SevOne acquires RapidEngines

SevOne Acquires Log Analytics Provider RapidEngines. SevOne, the leader of scalable performance monitoring solutions to the world’s most connected companies, today announced it has acquired RapidEngines, a leading provider of highly scalable log analytics software for IT enterprises, service providers and application developers. The acquisition is the first from SevOne since closing the $150M investment […]

OSS Book Cover – Survey Results

A huge thanks to everyone who has voted on their preferred covers for my upcoming OSS implementation book. The results were surprisingly even. I thought there would be a clear stand-out, but it’s been pretty close so far. The results are as follows: For cross-referencing, here are the four options again:

Migrating from NMS-level management

“I don’t like to be out of my comfort zone, which is about a half an inch wide.” Larry David. There are still many organisations, even CSPs, that manage their customers and networks from their network equipment vendors. Blend in some spreadsheets and cross-domain tools like SolarWinds in combination with CRM, financial planning, etc and […]

MEO (Portugal Telecom) signs Gemalto cloud-based billing

MEO rolls out operator billing using Gemalto’s Netsize cloud-based billing services. Gemalto is providing its hosted and fully managed Netsize billing services platform to MEO. MEO is part of Portugal Telecom, Portugal’s leading mobile operator with more than seven million subscribers. The cloud-based solution eliminates the need for MEO to create, manage and maintain its […]

Aircel deploys Elitecore’s policy manager

Aircel deploys Elitecore’s NetVertex PCRF. Indian telecom service provider Aircel has deployed NetVertex PCRF for policy control with Elitecore Technologies. Aircel has mobile presence across 23 circles in India. NetVertex PCRF was introduced in Aircel network for its flexible & carrier grade architecture based on 3GPP standards to enable greater revenue creation and enhance scalability, […]

Upcoming OSS Book – Cover Samples Survey

Thanks for all the great feedback on my upcoming OSS book. It caused a 5x spike in traffic on the website, which is exciting. I’m now in the process of getting the artwork done and am running a quick survey to  see whether you like any of the drafts so far.

Good-cheap-fast OSS

“Win-win is a belief in the Third Alternative. It’s not your way or my way : it’s a better way.” Stephen Covey. The following image has been circulating the Internet and it got me thinking about its implications to OSS. There are many who would believe that there are three kinds of OSS and you […]

Automating the OSS decision-making process

“In a typical telecom environment, data to support systematic decision making can feel like “feast or famine”. On the one hand, the amount of information available, when combined with the expertise of strategic planners with different backgrounds and experience, can be overwhelming. On the other hand, when launching new products into new markets, where the past […]

Predicting personality from mobile CDRs

“We continue to shape our personality all our life. If we knew ourselves perfectly, we should die.” Albert Camus. This paper entitled “Predicting people personality using novel mobile phone-based metrics” by de Montjoye, et al provides evidence that user personality can be predicted with reliability* from CDR (Call Data Record) data that’s available to all […]

Long lost leased services

“If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them.” Henry David Thoreau. Stranded assets were mentioned in an earlier post, but one asset class that was overlooked in that post was services leased from other communications providers. It’s […]

Prioritisation of challenges

“The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life.” Stephen Covey. I read […]

Mobile Management

“Global mobile data traffic grew 81 percent in 2013. Global mobile data traffic reached 1.5 exabytes per month at the end of 2013, up from 820 petabytes per month at the end of 2012. Last year’s mobile data traffic was nearly 18 times the size of the entire global Internet in 2000. One exabyte of […]

The sexiest job of the 21st Century

“In our 2012 study of data analysts, we characterized the process of data science as five high-level tasks: discovery, wrangling, profiling, modeling, and reporting. Most analytic and visualization tools focus on the last two phases of this workflow. Unfortunately, most of a data scientist’s time is spent on the first three stages.” Sean Kandel on […]

Project Platypus

“One of the most unusual animals in the natural world, the platypus looks like a beaver, but with the bill and webbed feet of a duck. It has the venom of a reptile and lays eggs like a bird. [Ivy] Ross decided to build a product-development team modeled after the platypus, with people from many […]

Extracting information from your OSS

“Things get done only if the data we gather can inform and inspire those in a position to make [a] difference.” Mike Schmoker. I’m possibly having a major brain-fade here (again), but the only two ways I can think of for extracting information from your OSS are: Via your OSS GUI (Graphical User Interface) Via […]

RCN Selects NetCracker

RCN Selects NetCracker’s Converged Revenue Management Solution to Launch Advanced Products and Enrich Customer Experience. NetCracker Technology announced that RCN, a US-based provider of high speed Internet, digital TV, and telephone services, has signed a long-term contract extension for NetCracker’s Business Support Systems (BSS) solutions and added NetCracker’s next-generation converged rating and billing solution to […]

OSS – A five forces strategic analysis

“However beautiful the strategy, you should occasionally look at the results.” Winston Churchill. Michael Porter’s famous Five Forces Model, shown below, is the basis for our review of the OSS industry today. The five forces are: Threat of new entrants: There are a large number of incumbent providers of OSS solutions and the market is […]