How to win high-fives from your team

“There is no logical way to the discovery of these elemental laws. There is only the way of intuition, which is helped by a feeling for the order lying behind the appearance.” Albert Einstein. Further to yesterday’s blog about network modelling, I had a task back in 2001-ish to help a vendor develop their first-ever […]

Unlocking NE/NMS-layer data

“The real voyage of discovery consists not in seeking new landscapes, but in having new eyes.” Marcel Proust. A new friend over in the Philippines suggested that I write a blog entry about network modelling. Now I’m going to sound like the ultimate nerd here but mapping network devices into OSS is probably the most […]

BSS role in the death of democracy

“The best argument against democracy is a five-minute conversation with the average voter.” Winston Churchill. Did that title grab your attention? I’m not some crazy who’s advocating the death of democracy by the way, but I do have an interesting question to pose today. Interesting to me at least… Given that there is a race […]

Delphi Polling

“The Delphi method is a structured communication technique, originally developed as a systematic, interactive forecasting method which relies on a panel of experts. The experts answer questionnaires in two or more rounds. After each round, a facilitator provides an anonymous summary of the experts’ forecasts from the previous round as well as the reasons they […]

OSS takes over the world

“In 1900, Smithsonian Institution curator John Elfreth Watkins wrote an article for The Ladies’ Home Journal, entitled “What May Happen in the Next Hundred Years,” filled with predictions that many of his readers probably scoffed at as ridiculously improbable… But what’s more impressive is the extent to which Watkins’ vision of the future actually has […]

Nothing but linchpins

“…the greatest shortage in our society is an instinct to produce. To create solutions and hustle them out the door. To touch the humanity inside and connect to the humans in the marketplace.” Seth Godin, in his book “Linchpin: Are You Indispensable?” Let’s say that the best in the business, what Seth Godin calls Linchpins, […]

Opmantek wins business excellence award

Opmantek wins Knowledge Management & IT award in the Gold Coast Business Excellence Awards Opmantek’s network management products are used by over 45,000 organisations globally including some of the world’s largest Telecommunications organisations. Over 13 years Opmantek has shared knowledge and vision within the network management industry, coordinating innovative ideas worldwide through a commercial open […]

Abundance in OSS

“..you’ve got to challenge yourself to produce. Produce more ideas than you need for yourself so you can share and give your ideas away. That is called fruitfulness and abundance.” Jim Rohn. The more ideas you share, the more you have to develop, forcing you to produce and grow. This site exists to share ideas […]

Virgin Mobile partners with CSG

Virgin Mobile Australia Partners with CSG to Improve the Customer Experience with CSG Singleview Virgin Mobile Australia, one of the country’s most popular mobile operators, and CSG Systems International, Inc., a global provider of interactive transaction-driven solutions and services, today announced that Virgin Mobile has expanded its use of CSG Singleview to improve the customer […]

Following standards

“The very essence of the creative is its novelty, and hence we have no standard by which to judge it.” Carl Rogers. If everyone is standardised, then nobody is exceptional. Nobody stands out. Everyone is consistent. Everyone is commoditised since there are no differentiating features. Not sure about you, but I want to differentiate. I […]

Go Hawks!

Hawthorn Football Club are AFL premiers for 2013! Go the mighty Hawks! Image borrowed from News Ltd’s story that can be seen here.

Don’t think! Don’t Hope! Do!

“At least DO SOMETHING! DO! Don’t think, don’t hope, do! At least you can come off and say ‘I did this, I shepherded, I played on. At least I did something” John Kennedy. I find this to be a brilliant analogy for OSS implementation projects too. There’s so much complexity, so many things happening dynamically, […]

Creativity questions

“1. What percentage of your time is spent creating something new, as opposed to working out operational details or protecting the past? 2. List five ways that you can beat your competition. How could they beat you? 3. If you were entering your industry as a startup, how would you break the mold to beat […]

Challengers

“Above all, remember to challenge everything. Challenge assumptions. Challenge the status quo. Challenge the “complacent incumbents.” Challenge the rules. Challenge yourself.” Josh Linkner in his book “Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity.” In my mind, creativity within an OSS framework comes from being able to make connections that nobody else has made […]

Innovation Processes

“Companies that have “innovation processes” often stifle the creativity of their organization by making those processes too rule-driven, formal and restrictive.” Josh Linkner in his book “Disciplined Dreaming: A Proven System to Drive Breakthrough Creativity.” As you’ll see in the side-bar, innovation is a common theme in my blog posts. There is so much innovation […]

Quality vs Quantity

“Out of intense complexities intense simplicities emerge.” Winston Churchill. Dear reader, let me ask you a question…. or maybe more than one. If you engaged a consultant on a $1m assignment and they gave you a report on a single sheet of paper, would you feel aggrieved? Now what if that single sheet held a […]

Recruit from the bottom, promote to the top

“One thing at a time, all things in succession. That which grows fast withers as rapidly; and that which grows slow endures.” J. G. Holland. When it comes to building an OSS team, having a diverse team of linchpins who have specific knowledge of your OSS is essential. It’s definitely helpful to promote from within […]

Egomaniacs and misfits

“I’ve met plenty of egomaniacs who think they have all the answers. Time typically proves them wrong. I’ve never met anyone who’s had more than a few of the answers herself. That’s why we need other leaders to help us. Build a well-rounded team, hopefully one with plenty of misfits, and typically someone in there […]

The A Team

“Plenty of recruiters and those in HR like to talk about engaging in a war for talent, but to be truthful, most of it is about finding good enough people at an acceptable rate of pay. Filling slots. More relevant and urgent, though, is that it’s not really a search for talent. It’s a search […]

Projections

“Anyone who says businessmen deal in facts, not fiction, has never read old five-year projections.” Malcolm Forbes. OSS have an important role to play when it comes to creating the trends and projections from aggregated data. Put simply: if the projections underestimate real network growth then congestion will be high, as will customer dissatisfaction. if the […]