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Ericsson and Orange announce BSS cooperation in Switzerland Ericsson and Orange are expanding their business together in Switzerland. As part of the new agreement Ericsson will supply core components of the new hardware and software architecture supporting Orange Switzerland’s business processes, or business support systems (BSS). In addition, Ericsson will integrate the platforms into the Orange […]
“You will either step forward into growth or you will step back into safety.” Abraham Maslow. B/OSS started out servicing only the biggest of telcos, starting with AT&T. Then they migrated to the smaller carriers, then ISPs and the march continues. As electronic business and related digital communications are increasingly built into the business models […]
Orange Business Services reinforces its global M2M capabilities for multinationals with Ericsson’s Device Connection platform Orange Business Services and Ericsson announced that the companies have entered into a strategic agreement to better serve the growing global M2M market and to respond to multi-domestic needs. International companies often need global operations while addressing local requirements of end-users, […]
“The likes of Facebook and Whatsapp are eroding traditional revenue streams and CSPs therefore need to prioritize, looking at alternative streams instead of relying on traditional revenue streams which offer legacy services like voice and SMS.” Timo Ahomäki. OTT players like Whatsapp are definitely a threat to CSP revenue streams and are clearly causing erosion […]
Hub One Chooses NetCracker to Streamline OSS for its Network Infrastructure and Accelerate New Service Introduction Hub One, the trademark of Hub télécom and Nomadvance, companies of the Aéroports de Paris group, and NetCracker Technology announced today that Hub One has selected NetCracker’s OSS Solution to help the company to expand, tailor, and accelerate its […]
“Research into the decline of creativity has led to some startling conclusions. In a sample of 1500 children aged 3–5, 98 percent ranked as “geniuses” in divergent thinking; in children aged 8–10 the figure fell to just 32 percent; and by age 13–15 it had declined further to a mere 10 percent. In other words, […]
“One of our three candidate picks for CEO would be a leader who has made elephants dance and has the gravitas that would make Wall Street swoon.” Carl Howe. The comment above is in relation to finding a replacement for Steve Ballmer as CEO of Microsoft. That doesn’t have a whole lot of relevance to […]
Comptel Streamlines Mediation for Ziggo’s Services Comptel Corporation announced that its convergent mediation software has replaced some of Dutch communications service provider Ziggo’s existing systems. The company’s software platform enables the operator to more easily and rapidly collect, process and transform service transactions into billable records.
“Operators need to take a new approach to customer relationship management (CRM), whereby all customer interactions are performed in the context of the customer’s end-to-end experience. To adopt this approach, operators must maximize the use of all the customer-experience data within their network OSS, BSS and CRM domains in order to form a three-dimensional view […]
“Sometimes when I consider what tremendous consequences come from little things, I am tempted to think there are no little things.” Bruce Barton. Having built multi-domain OSS from the ground up I know how daunting a green-fields OSS can be. So many things to get done. So many inter-dependencies. So many facts and figures to […]
“These are calculated automagically” Darryl Harvey. OSS automations like flow-through provisioning are the holy grail of CSPs as they seek to offer self-service models for their customers. As Darryl mentions above, CSPs often expect OSS vendors to get these automations working automagically. Perhaps you’re more familiar with the other mythical term, “out-of-the-box.” But behind the […]
“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” Zig Ziglar. So, you’ve sold a new OSS and then handed over the keys to the customer. Are they ready to take over at the wheel yet? Have you […]
Ericsson deploys world’s largest operator CDN for Rostelecom Rostelecom, Russia’s largest telecoms operator and leader in the country’s broadband and pay TV markets, has deployed the world’s largest operator content delivery network (CDN) – thanks to a solution developed and integrated by Ericsson
Small companies “are uncluttered, simple informal. They thrive on passion and ridicule bureaucracy. Small companies grow on good ideas – regardless of their source. They need everyone, involve everyone, and reward or remove people based on their contribution to winning. Small companies dream big dreams and set the bar high – increments and fractions don’t […]
Robi Axiata Selects NetCracker to Provide New Billing Solution for Growing Customer Base NetCracker Technology and Robi Axiata announced today that Robi has selected NetCracker’s Revenue Management solution, integrating billing, interconnect billing, and credit control, to enable new service innovation and superior responsiveness to changing customer demands. Robi Axiata is one of the three largest […]
Zain and Ericsson launch innovative billing solution in Jordan Zain Jordan recently announced that it has selected the Ericsson (NASDAQ:ERIC) Charging & Billing in One (CBIO) solution as part of the operator’s ongoing efforts to provide subscribers with additional billing flexibility
Ericsson closes acquisition of TeleOSS business in Thailand Ericsson announces the completion of its acquisition of the entire business of TeleOSS Consulting Ltd. in Thailand through a business transfer agreement. “The acquired capabilities, especially in the areas of traffic and inventory management, together with Ericsson’s extensive offering in the OSS area, complement our wide range […]
“You have just got to constantly focus on innovation. And more competitors. You’ve got to constantly produce more for less through intellectual capital. Shun the incremental, and look for the quantum leap.” Jack Welch. In the second last day of Welch-week, this quote has an interesting contradiction to the Six Sigma approach to incremental improvements that […]
“Self-confident people don’t need to wrap themselves in complexity and all that clutter that passes for sophistication in business. Self-confident leaders produce simple plans, speak simply, and propose big clear targets.” Jack Welch. In any line of business, have you ever noticed how the most knowledgeable exponents are also able to break concepts down into […]
“The operative assumption today is that someone, somewhere, has a better idea; and the operative compulsion is to find out who has that better idea, learn it, and put it into action – fast.” Jack Welch (again). The message in today’s blog is that OSS has so much scope to learn better ideas from other […]
