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True Corporation extends with Amdocs

Amdocs and Thailand’s True Corporation Extend Engagement for Five Years to Support Convergent Billing  Amdocs announced a five-year extension of its relationship with True Corporation (True), the only quad-play provider in Thailand, for ongoing support and development of True’s convergent billing platform. The extension follows Amdocs’ successful deployment of convergent billing at True for the support of innovative, personalized bundled offerings designed to enhance the customer…

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07/11/2013 No Comments

Elisa extends with Amdocs.

Finland’s Elisa Expands and Extends Amdocs’ Managed Services Contract Amdocs and Elisa, Finland’s leading provider of wireless, wireline, broadband Internet and cable TV services have signed an agreement expanding and extending the existing managed services relationship between the companies through 2018. Under the new agreement, referenced in Elisa’s recent fiscal 2013 third-quarter results report, Amdocs will be managing Elisa’s IT systems across multiple lines of business,…

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07/11/2013 No Comments

Amdocs to acquire Celcite.

Amdocs Has Signed a Definitive Agreement to Acquire Celcite, a Leading Provider of Network Management and Self Optimizing Network (SON) Solutions Amdocs announced it has entered into a definitive agreement to acquire substantially all the assets of Celcite Management Solutions LLC for approximately $129 million in cash, subject to customary closing conditions. Additional consideration may be paid later based on the achievement of certain performance metrics.…

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07/11/2013 No Comments

Via The Telco (VTT) saves the telco?

“The measure of intelligence is the ability to change.” Albert Einstein. The OTT-T (Over The Top Threat) is ringing "destructive innovation" alarm bells in the ears of most global telcos. The OTT (Over The Top) play threatens to take the cream off the top, relegating CSPs to commoditised bandwidth providers whilst remaining capital intensive (it's expensive to build and maintain far-reaching data networks). CSPs need to…

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07/11/2013 No Comments

Mapping OSS, BSS and GIS

"Opportunities multiply as they are seized." Sun Tzu. This triumvirate of tools (OSS, BSS and GIS) can provide a CSP with incredibly powerful and flexible information. There are a few considerations to take into account: These tools are often operated by different business units and have different objectives for the data sets Connecting two entities requires a single interface. Connecting three entities (ie OSS, BSS and GIS)…

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06/11/2013 No Comments

Where should OSS be managed

"Once you start asking questions, innocence is gone." Mary Astor. Another cracker of a question from the same subscriber from the Philippines - "should OSS be managed under IT or Networks?" This is an age-old question that has caused many fights over the years. It's a really tough question to answer because it's dependent on many factors. These include personnel, personalities, politics, business objectives, OSS technology…

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05/11/2013 No Comments

Synchronicity and OSS data integrity

"Trust is built with consistency." Lincoln Chafee. A subscriber to this blog, a talented and insightful Engineer from the Philippines, asked the following question, "how to sync network information and oss inventory, how to sustain the data integrity through KPIs?" This is a brilliant question and highly complex to resolve due to the nuances of live networks. Every network is different, but here's the approach that I take…

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04/11/2013 3 Comments

Data death spiral

"Feedback is the breakfast of champions." Ken Blanchard. Data synchronisation comes at an OSS from so many different angles. If any of them get out of control it can quickly send your OSS into a death spiral. By that, I mean that an OSS is only as good as the data it stores. If the data gets out of synch with reality, momentum builds and it…

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03/11/2013 No Comments

Minimalistic

“Fear less, hope more; eat less, chew more; whine less, breathe more; talk less, say more; love more, and all good things will be yours.” Swedish proverb. Today's post is minimalistic. Please take a few moments to consider what the proverb means to you in relation to OSS projects. To me it covers the same ground as an earlier post titled Thinking, Talking, Documenting, Doing; but…

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02/11/2013 No Comments

Analytics – 20 revenue generating ideas

"A person who is gifted sees the essential point and leaves the rest as surplus." Thomas Carlyle. In recent times, I've spoken of the benefits of using analytics on OSS data. Afterall, OSS exist to store data and make some connections between data. However, there are many other valuable connections just waiting to be made from data inside and outside your OSS. For something a bit…

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01/11/2013 No Comments

A vendor selection scenario for you

“Simplicity is the ultimate sophistication.” Leonardo da Vinci. Let me portray a scenario for you. I'd love to get your predictions on the likely outcome. A massive tier-one Telco was running an OSS vendor selection process a few years ago. The Telco ran an initial Proof-of-Concept session, giving various vendors the opportunity to show their wares. The Telco was in the market for a full-service OSS…

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31/10/2013 2 Comments

Clarity Announces Restructuring

Clarity Announces Restructuring of Australian Operations Clarity OSS Limited announced that as part of its previously announced strategic review the Clarity Board has resolved to restructure its Australian operations to substantially reduce costs and thereby increase the potential profitability of the Company. It is proposed to implement the restructure by voluntarily winding up its Australian resources subsidiary. The restructuring will result in a reduction in headcount…

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31/10/2013 No Comments

Keys to the vault

"Think ahead. Don't let day-to-day operations drive out planning.." Donald Rumsfeld. When it comes to collecting data for making strategic decisions, your OSS and BSS hold the keys to the advanced planning vault: Number of customers and recent change Customer behaviours (at a macro level) Service usage trends Segments and share of market Service levels Capacity projections Depreciation on assets and related capital refresh plus any…

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30/10/2013 No Comments

The more you know

"The more you know, the further you go." 50 cent on the Pranksta Rap episode of The Simpsons. A family member was watching The Simpsons recently and the aforementioned quote came up. Simple and profound. Not sure if it's attributable to 50 cent or a screenwriter for the show though. As we know, an organisation's B/OSS can touch almost all of their business units. Yet how…

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29/10/2013 No Comments

You-niversal

"One of the deep secrets of life is that all that is really worth doing is what we do for others." Lewis Carol. There is an almost you-niversal truth in business. It's not about you. One of my young mentees was surprised during a recent discussion about a job interview he was due to have. My message was that most interviewees make a fundamental mistake -…

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28/10/2013 No Comments

Why was the question asked?

“Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.” Simon Sinek author of the book, "Start with Why: How great leaders inspire everyone to take action." In his book, Simon Sinek presents the concept that individuals and organisations that start by asking "Why?" rather than "What?" tend to be more successful. He uses…

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27/10/2013 No Comments

I have a dream

"A dreamer is one who can only find his way by moonlight, and his punishment is that he sees the dawn before the rest of the world." Oscar Wilde. As discussed yesterday, I have a dream when it comes to system interfaces. Interfaces will be able to be constructed by mere mortals, not only by that rare breed of gun system-level programmers. My dream goes something like this:…

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26/10/2013 No Comments

Why do OSS projects fail?

"I think complexity is mostly sort of crummy stuff that is there because it's too expensive to change the interface." Jaron Lanier. In most cases, OSS projects fail because of complexity. Complexity in any number of layers - service complexity, network complexity, political complexity, operational complexity, etc. Or perhaps a combination of many. One of the most common forms of complexity is in the interfaces between…

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25/10/2013 No Comments

Network Function Virtualisation (NFV)

"Network Function Virtualisation (NFV) aims to transform the way that network operators architect networks by evolving standard IT virtualisation technology to consolidate many network equipment types onto industry standard high volume servers, switches and storage" ETSI document, "Network Function Virtualisation (NFV); Use Cases" The above document from ETSI describes nine use cases of interest for NFV. Further to yesterday's blog entry about SDN (Software Defined Networking),…

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24/10/2013 No Comments

Ericsson signs with Shandong Cable Network

Shandong Cable Network taps ericsson to deliver on-demand services to Chinese consumers An increasing number of provincial and municipal level Chinese cable TV operators are transforming their service into a two-way network in order to compete with new IPTV, over-the-top (OTT), online video and other interactive video business models emerging on the Chinese market. To compete in this new TV market, Shandong Cable Network, a tier-one…

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23/10/2013 No Comments