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How will IoT management platforms integrate with OSS/BSS?

There are clearly similarities and differences between OSS/BSS and IoT Management platforms. For example, you could consider each IoT device like any other network device in terms of the provision, manage and maintain process. The only problem is scale - you may have 100s/1000s of network devices, but could have 10,000s - 100,000s of IoT sensors. Whereas network devices can be managed individually, the scale of…

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The end of cloud computing

.... but we've only just started and we haven't even got close to figuring out how to manage it yet (from an aggregated view I mean, not just within a single vendor platform)!! This article from Peter Levine of Andreesen Horowitz predicts "The end of cloud computing." Now I'm not so sure that this headline is going to play out in the near future, but Peter…

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Amdocs works with Linux Foundation on OpenECOMP

Amdocs Joins Forces with Linux Foundation to Accelerate OpenECOMP Adoption in Open Source. Amdocs announced that it will partner with the Linux Foundation to accelerate the global adoption of the open source Enhanced Control, Orchestration, Management and Policy (ECOMP) platform. Hosted by the Linux Foundation, this new project will make ECOMP open source available to service providers and cloud developers in 2017. AT&T have previously announced…

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SK Telecom to invest incremental $9B, largely on platforms

SK Telecom has just announced a $9B incremental investment over the next 3 years. SK Telecom’s new CEO Park Jeong-ho told BusinessKorea that his company will invest $9 billion over the next three years in artificial intelligence (AI), Internet of Things (IoT), autonomous vehicles, and 5G. Specifically, Jeong-ho said the company will spend $4.17 billion on a new information communications and technology (ICT) system that will…

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Marc Andreessen’s platform play for OSS

Marc Andreessen describes platforms as “a system that can be programmed and therefore customized by outside developers — users — and in that way, adapted to countless needs and niches that the platform’s original developers could not have possibly contemplated, much less had time to accommodate.” Platform thinking is an important approach for service providers if they want to recapture market share from the OTT play.…

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China Mobile Selects Nuage Networks SDN

China Mobile Selects Nuage Networks Software Defined Networking to Open New Era of Public Cloud. Nuage Networks, the Nokia venture focused on software-defined networking (SDN) solutions, announced that China Mobile (CMCC) has selected its Virtualized Services Platform (VSP) to implement CMCC's first commercial public cloud project based on SDN technology. China Mobile is the largest telecommunications company in China and has been rapidly expanding its large…

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Procedures, supply chains, smart contracts and how they save costs

This week we've discussed standard operating procedures, dynamic / variable operating procedures and touched on how they impact a future supply / value chain that is far more digitised and potentially has far more actors involved (eg freelance resources). The digital trust mechanisms of blockchain open up opportunities for smart contracts to change the way businesses operate. Smart contracts have the potential to remove the need…

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Working on the business rather than in the business of OSS

Blogs from the last two days have covered the dilemma of dynamic operating procedures and why the standard operating procedures of the past are perhaps too idealistic a concept. Despite this, I still try to build repeatability into the various aspects of OSS delivery - initial installation, documentation, demonstrations, training, testing (and regression testing), etc. This concept was one of my key take-aways from the book,…

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Standard Operating Procedures… or Variable Operating Procedures

Yesterday's blog discussed the importance, but (perhaps) mythical concept of Standard Operating Procedures (SOP) for service providers and their OSS / BSS. The number of variants, which I can only see amplifying into the future, makes it almost futile to try to implement SOPs. I say "almost futile" because SOPs are theoretically possible if the number of variants can be significantly compressed. But given that I…

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Standard operating procedures… or are they?

Standard Operating Procedures (SOP) have been pivotal in codifying and standardising the use cases of service providers for many years. The theory goes that if you can standardise a process, then you can produce repeatably high quality and streamline it in a cycle of continual improvement. The repeatability objective is one* of two primary recollections from a book that I read many years ago called The…

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Buckeye Broadband selects CSG International

Buckeye Broadband Selects CSG International to Launch New Services and Enhance Customer Experience. CSG Systems International announced that Buckeye Broadband will use CSG’s market-leading revenue and customer management solutions to power the next evolution of its services and overall customer experience. Buckeye Broadband is a full-service provider of cable, internet, and phone services for more than 170,000 residential and commercial subscribers across Northwest Ohio and Southeast…

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Comptel receives order in the Middle East

Comptel Has Received a Significant Order from a New Customer in the Middle East. Comptel has received a significant order from a new customer in the Middle East.The deal includes licenses and services for the convergent mediation software solution embedded with analytical capabilities for Operational Intelligence. The value of the deal is approximately 2.6 million EUR. “With our consolidated Data Refinery platform our new customer can…

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Comptel receives order from European wholesale operator

Comptel Has Received a Major Order from a European Wholesale Operator. Comptel has signed a new multi-year contract with a European wholesale operator. This is a new customer for Comptel. The contract value is 1.9M EUR, and it comprises FlowOne Fulfillment licenses and related services. “Capability to manage complex orders from multiple operators and the flexibility to adapt to their processes and their customer’s processes are…

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Nokia Motive deployed by KDDI

Nokia Motive Service Management Platform deployed by KDDI in Japan to deliver superior customer care. Nokia announced that Japanese communications service provider KDDI has deployed the Nokia Motive Service Management Platform (SMP) to deliver superior customer care by streamlining and improving the resolution of issues for its millions of mobile subscribers. Nokia Motive SMP allows KDDI to improve the detection, troubleshooting and resolution of issues during…

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Nokia, Vodafone and Telit collaborate on IoT ecosystem

Nokia, Vodafone and Telit collaborate to expand the IoT ecosystem using NB-IoT technology. Nokia, Vodafone and Telit, are collaborating to expand the Internet of Things ecosystem using Narrowband-IoT (NB-IoT) technology. Nokia has deployed a fully integrated NB-IoT system at Vodafone's 'Open Lab' in Dusseldorf, Germany using its radio access network and elements from its Cloud Packet Core solution. The system leverages IoT technology from Telit and…

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Bimodal demographics represent a challenge and an opportunity for CSPs

Yesterday's blog spoke of the challenges faced by traditional service providers to simplify their product stacks when compared with their OTT counterparts. Unlike the OTT players, removal of product lines tends to be revenue dilutitive. The other challenge facing the traditionalists is the demographics they serve compared with the OTT players. The OTT players tend to serve a digitally-savvy demographic. Take Amazon for example. They service…

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NFV has the potential to amplify the OSS pyramid of pain

In two recent posts, we've discussed the changing world order of OSS with NFV as a catalyst, and highlighted the challenges posed by maintaining legacy product offerings (the pyramid of OSS pain). These two paradigms (and others such as the touchpoint explosion) are dragging traditional service providers closer to a significant crossroad. Network virtualisation will lead to a new array of products to be developed, providing…

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NFV as the catalyst for a new OSS world order

"operators that seek to implement NFV without preparing their OSS to support it are unlikely to be successful in capturing the new revenue-generating and cost-saving opportunities. OSS should not be an afterthought; it will continue to be central to the operational efficiency and agility of the service provider." James Crawshaw in "Next-Gen OSS for Hybrid Virtualized Networks." The quote above comes via an article by Ray…

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Communicating the OSS faith

"Sometimes communicating to someone that you have faith in them and believe they can succeed is all they need to actually succeed." Keith Cameron Smith. As you might have guessed, I spend a lot of time working in and analysing the OSS industry. I've also worked in many countries and organisations on OSS-related projects. This all leads to the obvious - I've worked alongside many, many…

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Your OSS, but with an added zero!

"We're woefully unprepared to deal with orders of magnitude. Ten times as many orders. One-tenth the number of hospital visits. Ten times the traffic. One-tenth the revenue. Ten times as fast. Because dramatic shifts rarely happen, we bracket everything on the increment, preparing for just a relatively small change here or there. We think we're ready for a 1 inch rise in sea level, but ten…

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Comptel wins new deal in Denmark

Comptel Has Won a New Deal for Monetizer in Denmark. Comptel has won a new deal for the Monetizer policy and charging control product in Denmark. The deal is a continuation of a long customer relationship and it includes licenses and services. The value of the deal is approximately 1.3 million euros. With Monetizer, operators can create, configure, launch and modify dynamic contextual packages as well…

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