Blogs

Filter by Date Period

Select Date
Filter by Date Range
Filter by Date Range

Filter by Category

Filter by Category

My six laws of data integrity

Data integrity law #1 - Natural Decay - When being handled, the accuracy / integrity of a data set tends to degrade over time. Data integrity law #2 - The Need for Curation - To prevent rule #1 from making the data unusable, the data needs to be curated. Data integrity law #3 - The Cost of Curation - Curating data always carries a cost. Data…

Read More »

Cost out, cost out, cost out

Those seem to be the three highest priorities for sponsors of OSS projects at the moment. In other words, that means improved efficiencies. Many translate this to requiring CAPEX projects that deliver new things (that in turn drive new efficiencies). This mindset is particularly true for the vendors who are trying to oust their competitors's products at any given customer. Since OSS are (or should be)…

Read More »

It’s a fine line

This blog regularly discusses the need to simplify everything in OSS. However this runs contrary to the perspective of many integrators. From their perspective, the more complex, the more effort required, therefore the greater the income for them (albeit greater cost [and sometimes bitterness] from their customers). After all, services usually have higher margins than products so the higher the services to product ratio, the higher…

Read More »

Three enters into managed services contract with Amdocs

Three Ireland enters into five-year €65m managed services contract with Amdocs. Three announced that it has signed a contract worth €65m with Amdocs, the leading provider of customer experience solutions, for strategic services and solutions to support Three Ireland in its IT digital transformation, which includes the integration of former O2 IT systems, the elimination of duplicate IT costs and the delivery of a world-class customer…

Read More »

Getting up to speed on OSS

"In five years a new employee is going to walk in for her first day, sit down in front of a screen (or HUD) and say, “Alexa, show me the org, how it’s changed in the last 6 months, how it works, and where I can help.” And then the screen (and her eyes) are going to light up." Aaron Dignan here. If I change just a couple…

Read More »

Open source OSS

"Last week, two new open source groups focusing on management and orchestration (MANO) of network functions virtualization (NFV) announced their existence: the Open Source Management (OSM) group hosted by ETSI, and Open-O hosted by the Linux Foundation. At the press conference announcing Open-O, Yang Zhiqiang, deputy general manager of the China Mobile Research Institute, said the operation support system (OSS) will lead to open source software…

Read More »

Telcos spent all this money

"Telcos spent all this money, built all the infrastructure, hired all these clever people, imagined and planned and consulted for all of it, have all this market power, and they'll get none of it." Ben Evans talking about mobile Internet. Ben has a point. Telcos spent huge amounts of money building the infrastructure to support mobile Internet. They didn't get "none" of it exactly, but they did…

Read More »

Critical OSS mass

The OSS market is segmented. That means its talent is too. The question I often ponder is how do we reach the critical mass of talent required to take OSS to its lofty potential? How do we get its virtuosos in a single place for months on end to solve its biggest problems (and there are many)? I assume the answer lies in providing the right…

Read More »

Cisco unveils Digital Network Architecture

Cisco Unveils Digital Network Architecture to Accelerate Customer Digital Transformation. Digitization is transforming businesses in every industry, opening up a $2.1 trillion global market opportunity by 2019, according to IDC*.  The path to digitization requires a digital network that evolves beyond just connectivity. This new network will enable business innovation, generate insights and create customer experiences. It will reduce cost and complexity with new orchestration and…

Read More »

A shortage of feedback

Why do so many of the new buzz technologies, such as Internet of Things and analytics exist to provide faster / better feedback but OSS generally doesn't make more use of it? Sure, we provide dashboards and lists that provide customers with feedback, but are we using feedback enough to make our solutions better? We don't use enough of the feedback loops described here (I hope…

Read More »

OSS steam engine time

"Steam engine time is a period of time when many inventors all over the world, despite isolation from each other, and with no contact with each other in any way, begin inventing a similar technology with a coincidental commonality of ideas." Urban Dictionary. Another perspective on steam engine time is a period where there are So many associated innovations happening that it is inevitable that a…

Read More »

Doing one thing well

"Doing one thing well is hard. Doing more than one thing well at the same time is exponentially harder. Clarity and focus are what generate excellence. They bring the attention to detail, dedication and obsession which begets success. It’s impossible to be obsessed about more than one thing at the same time. If you believe, as I do, that excellence is the best path to success…

Read More »

The bozo explosion

"A players hire A+ players.Actually, Steve believed that A players hire A players—that is people who are as good as they are. I refined this slightly—my theory is that A players hire people even better than themselves. It’s clear, though, that B players hire C players so they can feel superior to them, and C players hire D players. If you start hiring B players, expect…

Read More »

The IT vs Ops war

We've all seen and/or heard about the subtle (or unsubtle) war that goes on between operations (OT) and IT within many organisations. The "balance of power" often shifts depending on the relative skills (technical, persuasion, etc) within each of the teams. Convergence to IP (Internet Protocol) and concepts such as IoT (Internet of Things) are shifting the power base more heavily towards IT teams (to the…

Read More »

Ericsson and MediaTek complete Wi-Fi calling testing

Ericsson and MediaTek complete Wi-Fi calling interoperability testing and by that expand the device ecosystem. Ericsson and Mediatek (a chipset vendor) support growing the Wi-Fi calling device eco-system with more commercial chipsets tested towards mobile networks. This grows the device ecosystem with more commercial Wi-Fi calling enabled smartphone brands and models for more markets. Operators in markets that do not have high penetration of high-end smartphones…

Read More »

Elitecore signs two Indian deals

Elitecore wins major Indian deals for Multiplay SMP. Elitecore has won two major contracts with wireline operators in India for its Elitecore Multiplay Service Management Platform (SMP). A large pay TV operator has adopted the platform to help fulfil its ambition to become a provider of innovative broadband services along with its pay TV offerings in a single stack. The cableco is using Elitecore's SMP to…

Read More »

Telefonica and Huawei partner on Smart Homes

Telefonica and Huawei join forces to develop the Smart Home category in Latin America. Telefónica and Huawei announced they are joining forces to develop the Smart Home category in Latin America. Using Huawei´s cloud based platform and a jointly designed exclusive user experience, Telefónica will provide their Latin American customers with an innovative Smart Home experience, becoming the first telco to offer these services in the…

Read More »

TechMahindra and Comptel partner on PoC

TECH MAHINDRA AND COMPTEL ENVISAGE AN INTELLIGENT FUTURE FOR TELCO BILLING. New Proof of Concept Will Showcase How Digital and Communications Service Providers Can Deliver a Higher Level of Customer Engagement at a Lower Cost Comptel Corporation (OMX Helsinki: CTL1V) and Tech Mahindra, a specialist in digital transformation, consulting and business re-engineering announced their collaboration to re-write telecommunications operators’ billing playbooks. The partners are developing a…

Read More »

STC signs with Ericsson

Ericsson's OSS/BSS suite to power better customer experiences for STC subscribers. Ericsson (NASDAQ: ERIC) and STC, Saudi Arabia, have signed an extensive operations support system/business support system (OSS/BSS) deal that provides seamless access to the latest Ericsson software innovations, features and services. As a result of the agreement, STC can deliver an improved customer experience to its mobile subscribers. Through the unique Ericsson solution which integrates…

Read More »

Hotel California OSS

"You can check out any time you like, But you just can never leave!" Lyrics from The Eagles' song, "Hotel California." You've worked with a Hotel California OSS haven't you? One where the vendor has upset the customer so much that they've asked the vendor to check out, but the vendor's products never leave. Like the protagonist in the song, there remains a sad resignation within…

Read More »

Ericsson selected by XL Axiata

Ericsson selected as hyperscale cloud and NFV partner by XL Axiata. Ericsson (NASDAQ: ERIC) has been selected by XL Axiata, a leading telecommunications operator in southeast Asia, to transform its network through the deployment of disaggregated architecture. Ericsson will deploy its full stack cloud solution, including the Ericsson Hyperscale Datacenter System 8000 based on Intel ® Rack Scale Architecture, and virtual network functions (VNFs) as part…

Read More »