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Does your OSS provide a ROIC?

"...in a capital intensive industry like telecom, the key metric is return on capital, especially when that industry turns ex-growth. Revenue, EBITDA and cash are useful interim steps along the way, but the ultimate end-point is ROI. It’s not a clever conclusion, but it’s not the consensus conclusion either. Unfortunately, such basic principles have gotten buried in daily practices that shift focuses elsewhere. ROI is rarely…

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19/06/2015 No Comments

New category for Executive Series OSS posts

A new category has now been created here on PAOSS for bundling Executive Series posts. I'll be looking to expand on this with some new executive-centric posts in coming weeks. OSS are tools have a big part to play in modern ICT organisations. They can make the difference between effective or ineffective operations of electronic assets. The Executive Series of blogs provide information that is targeted…

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18/06/2015 No Comments

Thailand’s CAT Telecom selects Elitecore

Thailand's CAT Telecom Selects Elitecore's BSS Platform to Enable MVNE Strategy. Elitecore Technologies, a leading global provider of Next-generation BSS and Packet Core solution announces that, Thailand based CAT Telecom, a leading Tier 1 Telecom Operator and Suvitech a Thailand based IT Solutions and Service Company, have selected Elitecore's end-to-end pre-integrated BSS stack to enable their Mobile Virtual Network Enabler (MVNE) strategy in Thailand. Under this…

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17/06/2015 No Comments

OSS – the afterthought

"Thomas Edison devoted ten years and all of his money to developing the nickel alkaline storage battery at a time when he was almost penniless. Through that period of time, his record and film production company was supporting the storage battery effort. Then one night the terrifying cry of 'Fire' echoed through the film plant. Spontaneous combustion had ignited some chemicals. Within moments all of the…

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17/06/2015 No Comments

Another sticky BSS story

"The charm of fishing is that it is the pursuit of what is elusive but attainable, a perpetual series of occasions for hope." John Buchan. Yesterday's story about vendors building irreplaceable staff reminded me of another sticky BSS story. A very big carrier I knew had a very complex billing process. It required a variety of custom scripts to pull pulleys and switch levers during a…

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16/06/2015 No Comments

Sticky OSS viruses

"Welcome those big, sticky, complicated problems. In them are your most powerful opportunities." Ralph Marston. In previous blogs such as, "The marriage analogy" and "If people like you," I've spoken about the perils of vendor lock-in. But today, I've decided to play out the polar opposite perspective for the purpose of curiosity. Please take a moment to think about these two questions: Which companies are the biggest,…

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15/06/2015 No Comments

Vast Broadband Phase 1 with NetCracker

Vast Broadband Completes Phase 1 of Multi-Year BSS Managed Services Deal. NetCracker Technology announced that Vast Broadband, formerly known as Clarity Telecom, has gone live with the NetCracker Revenue Management solution, which it will use through a multi-year hosted managed services arrangement. Vast Broadband, which was recently rebranded from Clarity Telecom, is a cable operator providing high-speed Internet, television and digital voice services to residential and…

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12/06/2015 No Comments

Left to right… or right to left?

"Think left and think right and think low and think high. Oh, the thinks you can think up if only you try!" Dr. Seuss. As OSS architects, we often find ourselves drawing network diagrams and customer service diagrams don't we? When you draw such drawings, do you tend to draw the customer infrastructure on the left and the core network on the right, or vice versa?…

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12/06/2015 5 Comments

Schurz Communications deploys NetCracker

Schurz Communications Deploys NetCracker Platform to Standardize Billing and Rating Operations Across Properties. NetCracker Technology announced that Schurz Communications has agreed to expand its relationship with NetCracker by establishing a standardized business process across all of its properties through a single NetCracker Billing and Revenue Management solution. Schurz Communications is a full-service communications provider based out of Indiana, offering cable services across Arizona, Florida, Indiana and…

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11/06/2015 No Comments

Everyone has a plan until….

"Everyone has a plan 'till they get punched in the mouth." Mike Tyson. The great thing about Engineers is the solution is always black and white. It has to be perfect or it's not complete. Well, I'm a qualified Engineer, but I'm not qualified to be an Engineer by these generalisations. You're probably sick of hearing me talk about the Pareto Principle in OSS - where…

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11/06/2015 2 Comments

Over-the-horizon view of OSS

"There is nothing like looking, if you want to find something. You certainly usually find something, if you look, but it is not always quite the something you were after." J.R.R. Tolkien. As reported last week, my latest publication (The Changing Landscape of OSS) was launched. When approached about writing a report about next generation OSS concepts many months ago, I was excited by the idea…

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10/06/2015 No Comments

What data resolution fits best?

"If you were able to shrink the Earth to the size of a billiard ball, it would be the smoothest sphere ever created. Hard to believe this if you live near the edge of the Grand Canyon." Seth Godin here. Great analogy above from Seth. The same goes for data. We're constantly hearing about Big Data, but in a recent article entitled, "Minimum Viable Data (MVD),"…

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09/06/2015 No Comments

Busy OSS

"If you want something done, ask a busy person to do it. The more things you do, the more you can do." Lucille Ball. The first sentence above comes from Benjamin Franklin, whilst the complete statement is attributed to Lucille Ball. The first sentence is arguably the more famous, but it's the second sentence that best fits the sentiments of today's blog. Have you ever noticed…

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08/06/2015 1 Comment

EcoMobile selects Redknee

Redknee Announces New Cloud-Based Converged Billing Win in US. Redknee Solutions announced another customer to subscribe to Redknee’s cloud-based converged billing and customer care solution. Redknee will support EcoMobile, operating on the Sprint network, with its fully managed, software-as-a-service offering. The new deal adds to the growing number of operators who have selected Redknee’s solution in order to achieve the benefits of its flexible, scalable offering,…

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05/06/2015 No Comments

The Changing Landscape of OSS

The Changing Landscape of Operational Support Systems (OSS): Technologies, Solutions, and Organizational Impacts I'm proud to announce that my latest publication has been released today. Click on the image (or here) to find out more about the document published in conjunction with Mind Commerce. Operational Support Systems (OSS) are the essential set of tools required for a Communications Service Provider (CSP) to design, deploy, monitor and…

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05/06/2015 2 Comments

Turkcell selects NEC and NetCracker

Turkcell Selects NEC and NetCracker’s OSS to Improve Business Agility. NEC Corporation and NetCracker Technology announced that Turkcell Superonline, a leading data, voice and video service provider in Turkey, has opted to use NetCracker solutions to improve and optimize B2B and B2C service fulfillment and assurance and drive operational and business agility. Turkcell Superonline is the only provider in Turkey to offer high-speed, ultra-broadband services to…

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04/06/2015 No Comments

VIVACOM Goes Live with NetCracker

VIVACOM Goes Live with NetCracker Convergent Revenue Management Solution. NetCracker Technology announced that VIVACOM, a leading quad-play communications service provider in Bulgaria, has gone live with an upgrade to the NetCracker Revenue Management solution. The NetCracker platform enables convergence of VIVACOM’s rating, billing and charging operations across all lines of business. VIVACOM is the largest communications service provider in Bulgaria, providing fixed-line, mobile, broadband and pay-TV…

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04/06/2015 No Comments

Andorra Telecom goes live with NetCracker

NetCracker’s Visionary Transformation Goes Into Production at Andorra Telecom. NetCracker Technology announced that Andorra Telecom, the national telecommunications operator for the Principality of Andorra, has deployed NetCracker’s end-to-end, fully integrated solutions as part of a massive BSS/OSS transformation. Andorra Telecom has been a longtime NetCracker billing customer, and selected to update and expand its existing NetCracker platform to the entire NetCracker BSS/OSS suite. Andorra Telecom provides…

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04/06/2015 No Comments

Minimum Viable Data (MVD)

"A core component of Lean Startup methodology is the build-measure-learn feedback loop. The first step is figuring out the problem that needs to be solved and then developing a minimum viable product (MVP) to begin the process of learning as quickly as possible. Once the MVP is established, a startup can work on tuning the engine. This will involve measurement and learning and must include actionable…

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04/06/2015 No Comments

OSS vendor selection dilemmas

"Our dilemma is that we hate change and love it at the same time; what we really want is for things to remain the same but get better." Sydney J. Harris. There are many dilemmas facing the organisation that is attempting to select a new OSS vendor, including: The need to change vs the difficulties in changing [the devil you know or the devil you don't??]…

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03/06/2015 No Comments

IoT equals lower ARPU?

"Surprisingly though, wireless providers themselves are one of the largest hurdles for advancing IoT, with many resisting adding connectivity to new devices due to fears of lower APRU metrics. CSPs must band together and embrace future innovation before competition edges them out. Perhaps creating an IoT MVNO is the transition necessary for addressing lower ARPU, while still fostering the innovation necessary to drive these new revenues."…

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02/06/2015 No Comments