Chuck Robbins - CEO-Designate & Senior Vice President, Worldwide Field Operations Cisco On May 1, 2015, Chuck Robbins was elected Chief Executive Officer by Cisco’s Board of Directors effective July 26, 2015. He became a member of the Board effective May 1, 2015. In his previous role as Senior Vice President of Worldwide Field Operations for Cisco, Chuck Robbins has led the company’s Worldwide Sales Organization…
Read More »Telefónica Selects NetCracker for Massive BSS Transformation Program Across 7 Countries. NetCracker Technology announced that it has been selected to transform Telefónica’s BSS platforms for wireless and fixed services at seven Latin American Telefónica properties. This large-scale, multi-phase BSS and customer experience transformation program encompasses replacing existing billing systems and implementing new product catalog, ordering and omni-channel CRM platforms. The NetCracker BSS solution will support all…
Read More »Amdocs Has Signed a Definitive Agreement to Acquire Comverse BSS Assets. Amdocs announced it has entered into a definitive agreement to acquire a substantial majority of Comverse's business support systems (BSS) business unit assets for approximately $272 million in cash, subject to customary closing conditions. The Boards of Directors of Comverse and Amdocs have approved the transaction which, subject to the satisfaction of the conditions to…
Read More »Kazakhstan's Kcell JSC Selects Amdocs for Business Support Systems Transformation. Amdocs announced that Kcell JSC, a TeliaSonera affiliate and Kazakhstan's largest mobile operator, has selected Amdocs for a business support systems (BSS) transformation project to enhance and differentiate its customer experience while simplifying the complexity of its business environment. Under a five-year agreement that includes implementation, migration, testing and ongoing support, Amdocs will replace third-party, legacy…
Read More »Indonesia's Transvision Selects Amdocs to Support Rapid Subscriber Growth. Amdocs billing and customer care solution will enable direct-to-home Pay TV provider to meet aggressive expansion plans and deliver innovative new services. Amdocs announced that Transvision, an Indonesian provider of direct-to-home Pay TV services and a new Amdocs customer, has selected Amdocs to provide a comprehensive customer care and billing solution in support of its expansion plans.…
Read More »"It turns out that all Netflix streaming peak on Saturday night can fit inside a single fiber optic, which is the size of one human hair." Reed Hastings. Whilst futurists talk about advances in wireless technology being the death of fibre, higher volumes of wireless traffic equals a larger number of fibre backhaul points... for the foreseeable future at least. As we go to microcells, nanocells,…
Read More »"Research suggests that the so-called “impostor syndrome” may get worse as people get better: the more accomplished you get, the more likely you are to rub shoulders with ever more talented people, leaving you feeling even more inadequate by comparison. The genuinely untalented, meanwhile, probably have no idea that they’re no good—because they’re too untalented to realize it. (This is the “Dunning-Kruger effect,” inspired by the…
Read More »Swisscom, NEC and NetCracker Celebrate Successful Transformation of Operational Support Systems for Swisscom’s All IP Program. NEC Corporation and NetCracker Technology have announced that Swisscom AG has successfully completed building the ICT capabilities needed to migrate its major business lines, including fixed, mobile, TV and broadband, to the NetCracker Service Fulfillment solution as part of Swisscom’s ‘All IP Transformation’ program. This will enable Swisscom to utilize…
Read More »"Networks will be fundamentally changed by a set of SCAMS, which in turn will force an evolution in future OSS: Social Media Cloud (and Virtualisation) Analytics (and Big Data) Mobility Sensors" This quote comes from an upcoming market report that I'm preparing for release soon as a follow-up to my book, Mastering your OSS. The report is designed to look more into the future of OSS rather than…
Read More »"For once you have tasted flight you will walk the earth with your eyes turned skywards, for there you have been and there you will long to return." Leonardo da Vinci. Readers of this blog will notice how often I'm looking into the future of what OSS might look like into the future. Today I was pondering how evolved our current OSS actually are and what's…
Read More »"People are too eager to say "This legendary person had flaws!" instead of, "Wow, this flawed human being managed to do something legendary."" Mishell Baker. Interesting perspective from Mishell above, one which I concur with. As usual, I have a take on this in relation to OSS. I think we often spend so much time on making the little things perfect that we lose sight of…
Read More »"So I'm going to tell you, it's going to be a good year. There are good players all over this country, and it is our job as a scouting department to find them, draft them, sign them, develop them, and help us to continue to win championships. So it's going to be a good year." Roy Clark. I see professional sports organisations as great entertainment but…
Read More »"As long as you don't make waves, ripples, life seems easy. But that's condemning yourself to impotence and death before you are dead." Jeanne Moreau. Have you ever noticed how the applications within some large OSS suites are so tightly bound that their operators are petrified of the ripple effect - where they're not so worried about making a configuration change in one application but are…
Read More »"...the term Lowest Common Denominator means appealing to as many people at once as possible. There are varying interpretations on what this implies. Taking an upbeat viewpoint, it might be admirable; making stories that most people can relate to" TVropes.com It has been said that television programming caters to the intellect of an 8 year old, in this case television's lowest common demoninator, to ensure that…
Read More »“Just take a look at the menu We give you rock a la carte We'll breakfast at Tiffany's We'll sing to you in Japanese We're only here to entertain you” Queen. I recently sat in on a presentation that wasn’t about OSS or even ICT funnily enough, but it did remind me of many OSS presentations I’ve witnessed in the past. OSS sales presentations and training…
Read More »"Intent doesn’t change as a result of a link going down, a server crashing, changing cloud providers, changing switch vendors, upgrading firmware or any other change to the infrastructure." David Lenrow, chair of the ONF Northbound Working Group, who recently hosted the Intent-based Summit, which has passed a proposal to commence work on the Network Intent Composition (NIC). Policy control is already a well-established feature in…
Read More »"Employees should never be told to protect valuable assets. If they're told this, they usually protect an object that may be expensive to replace but is not what creates or could destroy value. How value is created is a business' most important asset, and that is what people must focus their protection resources on." Scott Borg. For years, OSS have been seen as insurance policies in…
Read More »FASTWEB Selects NetCracker to Transform Service Layer. NetCracker Technology announced that FASTWEB, one of the main telecommunications providers in Italy, selected NetCracker for its OSS transformation to optimize operations and provide better quality services for its customers. FASTWEB offers a wide range of integrated Internet as well as fixed and mobile voice services to residential customers and small businesses. FASTWEB also offers advanced telecommunications and ICT…
Read More »"You can think of Docker [a container technology] as a shipping container for the online universe, a tool that lets developers neatly package software and move it from machine to machine. Today, when running large online applications such as a Google or a Twitter or a Facebook, developers and businesses often spread software across dozens, hundreds, or even thousands of machines, and Docker provides a more…
Read More »Nokia and Alcatel-Lucent to combine to create an innovation leader in next generation technology and services for an IP connected world. Nokia and Alcatel-Lucent announce today their intention to combine to create an innovation leader in next generation technology and services for an IP connected world. The two companies have entered into a memorandum of understanding under which Nokia will make an offer for all of…
Read More »Ericsson to transform OSS for Orange Polska. Orange Polska has selected Ericsson as its OSS transformation partner, signing a six-year deal whereby Ericsson will carry out the transformation and optimization of processes and information systems. Ericsson will supply Orange Polska with consulting and systems integration capabilities, as well as an operations support system (OSS) software suite, which provides tools for network planning, inventory, fulfillment and assurance…
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