The OctopOSS is waiting for new business models itself, but also facilitates new business models for CSPs and their customers
Sourced from: www.couponraja.in I sometimes wonder whether OPEX is underestimated when considering OSS investments, or at least some facets (sorry, awful pun there!) of it. Cost-out (aka head-count reduction) seems to be the most prominent OSS business case justification lever. So that’s clearly not underestimated. And the move to cloud is also an OPEX play […]
“When experts are wrong, it’s often because they’re experts on an earlier version of the world.” Paul Graham. OSS experts are often wrong. Not only because of the “earlier version of the world” paradigm mentioned above, but also the “parallel worlds” paradigm that’s not explicitly mentioned. That is, they may be experts on one […]
OSS wear many hats and help many different functions within an organisation. One function that OSS assists might be surprising to some people – the CFO / Accounting function. The traditional service provider business model tends to be CAPEX-heavy, with significant investment required on physical infrastructure. Since assets need to be depreciated and life-cycle managed, […]
I must’ve written dozens of posts about us needing to collectively invest a lot more effort into UI / UX. I’ve written quite a few over the last few months especially. This one in particular springs to mind. As an industry, we typically don’t do user experience journeys (UX) or user interfaces (UI) very well […]
….I want to make my network so observable, reliable, predictable and repeatable that I don’t need anyone to operate it. That’s clearly a highly ambitious goal. Probably even unachievable if we say it doesn’t need anyone to run it. But I wonder whether this has to be the starting point we take on behalf of […]
In Monday’s article, we suggested that the three technical factors that could get the big boss fired are probably only limited to: Repeated and/or catastrophic failure (of network, systems, etc) Inability to serve the market (eg offerings, capacity, etc) Inability to operate network assets profitably In that article, we looked closely at a human factor […]
In Monday’s article, we suggested that the three technical factors that could get the big boss fired are probably only limited to: Repeated and/or catastrophic failure (of network, systems, etc) Inability to serve the market (eg offerings, capacity, etc) Inability to operate network assets profitably In that article, we looked closely at a human factor […]
In Monday’s article, we suggested that the three technical factors that could get the big boss fired are probably only limited to: Repeated and/or catastrophic failure (of network, systems, etc) Inability to serve the market (eg offerings, capacity, etc) Inability to operate network assets profitably In that article, we looked closely at a human factor […]
The industry we work in is worth tens of billions of dollars annually. We rely on that investment to fund the OSS/BSS projects (and ops/maintenance tasks) that keeps many thousands of us busy. Those funds originate from project sponsors in the buyers’ organisations taking a leap of faith in kicking off an OSS project. For […]
We sometimes attack OSS/BSS planning at a quite transactional level. For example, think about the process of gathering detailed requirements at the start of a project. They tend to be detailed and transactional don’t they? This type of requirement gathering is more like the WHAT and HOW rings in Simon Sinek’s Golden Circle. Just curious, […]
For most end-customers, the OSS/BSS we create are merely back-office systems that they never see. The closest they get are the customer portals that they interact with to drive workflows through our OSS/BSS. And yet, our OSS/BSS still have a big part to play in customer experience. In times where customers can readily substitute one […]
I’ve recently started reading a book called Stealing Fire: How Silicon Valley, the Navy SEALs, and Maverick Scientists Are Revolutionizing the Way We Live and Work. To completely over-generalise the subject matter, it’s about finding optimal performance states, aka finding flow. Not the normal topic of conversation for here on the PAOSS blog!! However, the […]
“The hotel group Marriott International has been told by the UK Information Commissioner’s Office that it will be fined a little over £99 million (A$178 million) over a data breach that occurred in December last year… This is the second fine for data breaches announced by the ICO on successive days. On Monday, it said […]
TM Forum’s Open Digital Architecture (ODA) White Paper begins with the following statement: Telecoms is at a crucial turning point. The last decade has dealt a series of punishing blows to an industry that had previously enjoyed enviable growth for more than 20 years. Services that once returned high margins are being reduced to commodities […]
What are the key features / functions of an OSS and BSS? You may recall a recent article that provided a discussion around the demarcation between OSS and BSS, which included the following graph: Note that this mapping is just my demarc interpretation, but isn’t the definitive guide. It’s definitely open to differing opinions (ie […]
Let me start today with a question: Does your future OSS/BSS need to be drastically different to what it is today? Please leave me a comment below, answering yes or no. I’m going to take a guess that most OSS/BSS experts will answer yes to this question, that our future OSS/BSS will change significantly. It’s […]
Network slicing allows operators to segment their network and configure each different slice to the specific needs of that customer (or group of customers). So rather than the network infrastructure being configured for the best compromise that suits all use-cases, instead each slice can be configured optimally for each use-case. That’s an exciting concept. The […]
After Telstra’s NaaS (Network as a Service) program won a TM Forum excellence award, I promised yesterday to share a post that describes why I’m so excited about the concept of NaaS. As the title suggests above, NaaS has the potential to be as big a paradigm shift for networks (and OSS/BSS) as Agile has […]
Back in the earliest days of OSS (and networks for that matter), it was the telcos that generated almost all of the innovation. That effectively limited innovation to being developed by the privileged few, those who worked for the government-owned, monopoly telcos. But over time, the financial leaders at those telcos felt the costs of […]
Network operators spend huge amounts on building and maintaining their OSS/BSS every year. There are many reasons they invest so heavily, but in most cases it can be distilled back to one thing – improving operational efficiency. And our OSS/BSS definitely do improve operational efficiency, but there are still so many sources of friction. They’re […]
