Could vendor financing help to solve an OSS buyer/seller chasm conundrum? (part 11)
We recently discussed how the “Ultimate Game,” a study in behavioural psychology, might help to explain why there tends to be less initial animosity between carriers and open-source OSS vendors compared with proprietary / paid vendors. And like the rest of the buyer/seller chasm series, we also discussed the three main reasons for the lengthy “match-making […]
It’s Not the Big That Eat the Small… It’s the Fast That Eat the Slow
The great thing about the holiday period is you often get the chance to step away from business as usual (BAU) activities. As customer projects go into a brief hiatus, it clears a little space in the calendar to read and plan for what to do in the year ahead. This book “It’s Not the […]
The Ultimate Game: How this behavioural experiment applies to the OSS buyer/seller chasm (part 10)
Last year, we published a series of articles about the chasm that exists between OSS/BSS buyers and sellers. “The chasm” is best exemplified by the situation where: A buyer (eg network operator) desperately wants a new OSS to improve operational efficacy and every seller (eg a software vendor) desperately wants to sell their OSS to […]
A million words about OSS
Whilst setting up for another new initiative this week I became aware that the PAOSS blog has just ticked past 1 million words. And that’s not including all the other pages or downloads available on the PAOSS website. I knew I loved talking about OSS (which was the whole reason for starting this blog), and […]
Overcoming the OSS buyer-seller chasm: Using a brilliant ad-man’s perspective (chasm series, part 9)
In our “chasm” series of articles, we’ve talked about the gap that exists between OSS buyers (eg carriers or network operators) and OSS sellers (eg vendors, integrators, etc). The buyers desperately want new systems to improve their business operations and the sellers desperately want to sell the solutions they create. Why then the 18 month […]
Challenger carriers are the high-speed traders of the telco world: How does this manifest in their OSS?
In the last week alone, I’ve had two potent reminders that the world of OSS is simply (pun intended) too complex. This manifests in many ways, but I’ll start with the standards that underpin our industry. The standards bodies do fantastic work. I’m a huge fan. Enormous credit should go out to everyone who has […]
AI is going to destroy (some) OSS architects and consultants. Does Good Will Hunting provide an antidote?
It seems fairly obvious (to me at least) that AI is an existential threat to many traditional information-based roles like consultants and architects. I’ve already seen one wave of this happen, so the next seems inevitable too. When I first entered the field of IT and telco consulting back in 2000, our clients engaged us […]
The best OSS I built was shut down after 2 years
My “best” OSS build was my first. Unfortunately the client shut it down after just over 2 years. Why? We’ll get to that. What did I learn? We’ll get to that too. I shouldn’t say “my” OSS or “I built” because it was a massive effort from a very special team and I’m not trying […]
OSS Procurement Events: Buyers do Judge the Book by the Cover
One of the things I love about my job is all the vendor demos I get to see. Product demos are one of the four important steps in the “inverted pyramid” vendor selection process we follow with our carrier and utility clients as we go about finding a best-fit new OSS and/or BSS solution for […]
Applying ‘The 4-Hour Workweek’ to OSS: Lessons I Learned about Market Testing, Prototyping and Automation
Have you read the book, “The 4-hour work week” by Tim Ferris? It was one of those relatively rare books that inspired a complete mindset shift and new ways of working for me. It’s one of the many books that have nothing to do with OSS (at face value), but have so many learnings for […]
Will the Age of AI and Automation cause a rethink in OSS Licensing Models?
Over the years, we’ve been involved in many OSS procurement events and have seen a variety of different pricing models proposed by vendors. Being software, most vendors have quite a lot of pricing flexibility (others, not so much!). Naturally, pricing models can significantly influence a company’s decision to select one vendor over another so I’m […]
Closing the OSS Buyer / Seller chasm – When the most expensive thing about your OSS product isn’t your price (part 7)
Earlier in the year, we wrote a series of articles about the chasm that exists between OSS/BSS buyers and sellers (pt1, pt2, pt3, pt4, pt5, pt6). “The chasm” is best exemplified by the situation where a buyer (eg carrier) desperately needs a new OSS and a seller (eg a software vendor) desperately wants to sell their OSS to the […]
MacGyvering Your OSS Budget: A Contrarian Approach to Solving an OSS Cost Conundrum
There are many reasons why it’s hard to get an OSS transformation project off the ground. One of those reasons, a big one, is the catch-22 situation that arises when setting the budget for a project. How much does an OSS cost? How long is a piece of string? Some carriers, especially the smaller telcos […]
The Olympians of OSS: Unveiling the key attributes of our most elite OSSletes
Athletes from around the globe will soon be descending on Paris to compete for Olympic medals in a multitude of events. Olympic champions will be determined through a variety of performance attributes – skill, strength, endurance, speed and much more – with different attributes required for any given event. That made me wonder – What […]
From Telco to HellCo to HellNoCo
Late last week we published an article, “From Telco to HellCo: I’m the CEO of a large telco. I want to destroy it as fast as I can.” Based on all the feedback, you could say that it seemed to resonate! Using Charlie Munger’s Inversion Technique, we suggested 21 ways to kill off a large […]
From Telco to Hellco: I’m the CEO of a large telco. I want to destroy it as fast as I can
Many of the telco industry’s fittest and finest have just returned from a week in Copenhagen at TM Forum’s flagship event, DTW24. Iain Morris of Light Reading suggests in an article that Copenhagen is an apt location for the event because many industry representatives are “in little mermaid land.” The tone of his article is […]
The Critical Importance of UI/UX/CX Optimisation in OSS/BSS Solutions
In the highly competitive domain of Operational Support Systems (OSS) and Business Support Systems (BSS), standing out isn’t just about offering a comprehensive set of features. It’s about delivering an exceptional user interface (UI), user experience (UX), and customer experience (CX). Despite this, it seems that the prioritisation of UI / UX / CX is […]
Can LLMs help us to reimagine what the OSS of the future looks like?
I love blogs. One of the amazing things about them is that it allows you to hear the wisdom of exceptional individuals who you’d otherwise never have access to or ever have the chance to meet. They’re the best mentors you never had. One example of that was in last week’s post from David Heinemeier […]
Getting A/B comparisons running automatically in the minds of all your OSS evaluators
Are you familiar with David Heinemeier Hansson (DHH) and Jason Fried, the Co-Founders of 37signals (Makers of Basecamp and other software solutions)? As far as I know, they’ve never had anything to do with telco OSS tools, but I do love the clarity of a lot of the concepts they share on the 37signals blog […]
Steve Jobs Said 1 Habit Separates the Doers From the Dreamers
This article by Jeff Haden in Inc Magazine, “30 Years Ago, Steve Jobs Said 1 Habit Separates the Doers From the Dreamers,” has made me re-think the way I work, but also reconsider the way the OSS / telco industry works. “One of my least favorite things to do is ask for help. Not only […]