The OctopOSS needs innovation and evolution to become all that it can be
“Everyone’s an OSS expert, but no one is an OSS expert” Ryan Jeffery. There are so many slivers of OSS. They are broad categories such as processes, infrastructure, databases, network engineering, programming, interfaces, sales, operations, strategy, communications, change management, marketing, services, leadership, field-workforce, products, design, etc, etc. The number of possible categories is huge. But […]
“When you have a serious problem, it’s important to explore all of the things that could cause it, before you start to think about a solution. That way you can solve the problem completely, first time round, rather than just addressing part of it and having the problem run on and on. Cause and Effect […]
“Spend 70 percent of your time on the core business, 20 percent on related projects, and 10 percent on unrelated new businesses.” Attributed to Eric Schmidt here on CNN.com. Yesterday we spoke of the 70/20/10 Learning Model. Today we apply the same ratio, but this time it relates the the principle used by Eric Schmidt […]
“Michael Lombardo and Robert Eichinger published the data from one study in their 1996 book ‘Career Architect Development Planner’ which revealed that lessons learned by successful and effective managers are roughly 70% from tough jobs, 20% from people (mostly the boss) and 10% from courses and reading.” 70-20-10 Forum. Does that match up with your […]
“It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.” Steve Jobs. The quote above is highly relevant for Steve Jobs’ target audience, which was a mass-market retail model where it’s simply not viable to design custom solutions for ever […]
“It started with ‘What incredible benefits can we give to the customer…Where can we take the customer?’ Not starting with ‘Let’s sit down with the engineers and figure out what awesome technology we have and how we’re going to market that.’” Steve Jobs. Do you exactly know who uses your OSS (not which customers, but […]
“Doesn’t this [NFV] pose a problem for organizations whose communications skill sets are all tied up in maintaining OSS? The two technologies are not compatible; NFV is designed to replace traditional OSS, not provide a comfortable transition path.” Scott M. Fulton, III on Fierce Enterprise Communications. I’d like to throw this over to you dear […]
“I first met him… at a dinner my mother had put together. On my way there, I thought, ‘Why would I want to meet this guy who picks stocks?’ I thought he just used various market-related things—like volume, or how the price had changed over time—to make his decisions. But when we started talking that […]
“Action and reaction, ebb and flow, trial and error, change – this is the rhythm of living.” Bruce Barton. I have a really left-field idea to run past you today. I’d love your thoughts about its feasibility (or lack of!). During a major incident (eg alarm storm, security attack, etc) your network health visualisation tools […]
“I’ve failed over and over and over again in my life and that is why I succeed.” Michael Jordan. Regular readers of this blog will have recollections of previous discussions about setting up a sandpit environment for customers. A couple of examples are here (building sandcastles) and here (lose your fear in a sandpit). There a few different […]
“Just like any product, an open API needs a business justification, user personas, clear use cases, a roadmap, a revenue model, a pre- and post-launch plan, and specific needs in the areas of marketing, sales, support, documentation, and security. These needs are completely separate from those of your core product, though they should be strategically […]
“What would we expect to find if we examined the brain scans of people with high versus average IQ scores? We might picture the active brain of an Einstein as a hotbed of smoldering colors ”but we’d be wrong. Neurologist Richard Restak summarized a UCLA study that compared individuals with high IQs to those with […]
“Solving a problem with insight is fundamentally different from solving a problem analytically. There really are different brain mechanisms involved.” John Kounios in this article on the WSJ. I love reading articles such as the one above, gaining a better understanding of how our brains function and how to prime them for greater results for […]
“Life is full of surprises and serendipity. Being open to unexpected turns in the road is an important part of success. If you try to plan every step, you may miss those wonderful twists and turns.” Condoleeza Rice. Product and Service Lifecycle Management (PSLM) can be a key differentiator* for competing CSPs. In turn, the […]
“While humans are not good at processing systems models, we are much better at analysing and designing them. This leads to a natural human-computer partnership.” Mark Zangari. In yesterday’s blog we discussed a lecture by Mark Zangari about Decision Support Systems (DSS). Mark’s quote above is a really interesting one in the context of CSP […]
“Unlike data, there is little mainstream computerised support for modelling and analysing systems.” Mark Zangari in his lecture to San Francisco Uni. As Mark Zangari points out, there are many different tools for assisting our brains to process data (who could’ve missed all the hype about Big Data tools for example or Business Intelligence or […]
“…if you are a mobile network operator today, shouldn’t you focus your energy on what is the largest and fastest growing service on your network, which happens to not be profitable? 85% of the video traffic is OTT and you get little revenue from that. You are struggling to deliver an acceptable video quality for […]
“We cannot teach people anything; we can only help them discover it within themselves.” Galileo Galilei. When you’re a network operator who is following a workflow to do a particular task, it’s quite likely that you’ll use one or more tools in a suite that includes OSS, BSS, NMS, EMS and more. Of the workflows […]
When you curate a website / blog called PassionateAboutOSS, it’s pretty obvious that you would see the world through OSS-tinted glasses. The tech-world at least. And so it has been for me when evaluating new comms network / service concepts like SDN / NFV. It’s been a case of, “that all sounds really exciting and […]
“When times get confusing, it’s easy to revert to the habits that got you here. More often than not, that’s precisely the wrong approach. The very thing that got you here is the thing that everyone who’s here is doing, and if that’s what it took to get to the next level, no one would […]
