OSS consultants provide you with the opportunity to bring a different set of ideas, insights and connections to your OctopOSS
“A shady business never yields a sunny life.” B. C. Forbes. Years ago I was assigned to advise the executive leadership team of a very large incumbent carrier on the installation of their first-ever OSS project. Prior to my arrival, they’d had a vendor selected for them that was not quite of their own choosing. […]
“Propinquity can be more than just physical distance. Residents of an apartment building living near a stairway, for example, tend to have more friends from other floors than those living further from the stairway.” Wikipedia. Following on from yesterday’s post about enhancing propinquity between your product and project teams, the second part of the story […]
“[Guy] Kawasaki concluded by saying that skeptics aren’t the best innovators. Optimists are. In order ignite a paradigm change, you have to be able to see something valuable, unique and something that doesn’t yet exist and make it happen. Comptel believes Kawaski’s innovative mindset is also important in the context of the telecommunications industry. Now, […]
“If IT Services departments were restaurants, they would be the most expensive, a la carte kind with long waiting lists. “Yes madam, just tell us your requirements and our food consultant will propose several different meal solutions. You can order anything you like and we will be serving it up next year!”“ Jake Holloway, in […]
“…the top 15% of today’s residential subscribers in the US are said to account for about 95% of carrier profits! Thus, many service providers are looking to Next Generation Network (NGN) services as a means to attract and/or retain the most lucrative customers.” Joseph C. Crimi in this white paper from Telcordia.* Do you know […]
“Whether you are engaging a client on a solution proposal or simply kicking off your project exploration phase, clients are today deeply interested in ROI [Return on Investment].” Jason Charvat, here on TechRepublic. OSS tend to be evaluated by technical stakeholders in an organisation. They may be strong influencers, but they’re not often approvers. OSS […]
“[AIG’s] Science Team intentionally refrains from using the words “data” or “analytics,” as the team’s capabilities stretch far beyond these two disciplines: behavioral economists, psychologists, engineers, and change management experts work hand-in-hand with data scientists, mathematicians, and statisticians. And for good reason: this multidisciplinary approach is essential to go beyond merely generating new insights from […]
“Return On Investment (ROI) for analytics and business intelligence solutions is increasing and currently delivering on average $13.01 for every dollar spent, according to a new analysis by Nucleus Research. The study analyzes the actual costs and benefits of Nucleus published case studies on individual companies’ analytics deployments.” BusinessWire. Have you ever tried to quantify […]
“Few (28%) [Telco CTOs] are likely to involve marketing in their technology strategy or vice versa (20%).” In a report commissioned by Comptel (Executive Summary shown below) covering an equal share of CMOs and CTO/CIOs at CSPs in the Asia-Pacific, EMEA and South American regions. What Telco CMOs and CTOs / CIOs Are Thinking in […]
“Under certain engineering assumptions … the failure rate for a complex system is simply the sum of the individual failure rates of its components, as long as the units are consistent, e.g. failures per million hours. This permits testing of individual components or subsystems, whose failure rates are then added to obtain the total system […]
“I am into selling ones and zeros and transporting them better than anybody else.” Randall L. Stephenson (CEO of AT&T) The table below (as researched on 17 July 2015) is a tale of two ages in the world of communications. The first set of five are carriers, organisations born in the industrial age that are asset-heavy and rely […]
“The world’s telecommunications market with its national fiefdoms, loose market deregulation, over-bearing government regulation and occasional fierce competition lends itself to M&A as a means of growing, and sometimes sustaining revenues, by accessing new markets. Whilst telcos still have cash they are better positioned to buy in foreign markets as their own markets may see […]
“It’s one thing to be a ahead of your time. It’s another to change the future.” Lexus. Do telcos need differentiated prestige brands, in much the same way as Lexus is to Toyota? Do they need to differentiate their bit and byte businesses from solution integration and again from apps/content, etc? Telcos tend to be […]
“A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.” Harvey Mackay. Over the years, I’ve noticed an approach that is used by some OSS solution integrators / vendors but interestingly, not by others. It’s what’s known as “land and expand.” It’s when […]
“Shift No. 6: From Mass-Market Supply to Tailored Offerings. OLD QUESTION: How should we organise our company’s operations to serve the mass market efficiently while offering customised products? NEW QUESTION: How should we organise the supply chain to serve each customer or segment uniquely and provide a tailored customer experience?” Laura Ross Kopczak and M. […]
“Shift No. 5: From Cost Reduction to Breakthrough Business Models. OLD QUESTION: How can we reduce our company’s production and distribution costs? NEW QUESTION: What new supply-chain and marketing approach would lead to a breakthrough in customer value?” Laura Ross Kopczak and M. Eric Johnson in the “MIT Sloan Management Review.” The old and new […]
“Shift No. 4: From Single-Company Product Design to Collaborative, Concurrent Product, Process and Supply-Chain Design. OLD QUESTION: How should or company design products to minimise product cost (our cost of materials, production and distribution)? NEW QUESTION: How should collaborators design the product, process and supply chain to minimise costs?” Laura Ross Kopczak and M. Eric […]
“Shift No. 3: From Supply Focus to Demand Focus. OLD QUESTION: How can we improve the way we supply product in order to match supply and demand better, give the demand pattern? NEW QUESTION: How can we get earlier demand information or affect the demand pattern to match supply and demand?” Laura Ross Kopczak and […]
“Shift No. 2: From Physical Efficiency to Market Mediation. OLD QUESTION: How do we minimise the costs our company incurs in production and distribution of our products? NEW QUESTION: How do we minimise the costs of matching supply with demand while continuing to reduce the costs of production and distribution?” Laura Ross Kopczak and M. […]
“Shift No. 1: From Cross-Functional Integration to Cross-Enterprise too. OLD QUESTION: How do we get the various functional areas of our company to work together to supply product to our immediate customers? NEW QUESTION: How do we coordinate activities across companies as well as across internal functions to supply product to the market?” Laura Ross […]
